Claim explorer / evidence thread
Claim 25412
TRI 1202 • Ashlee • Parts Inquiry • forest-river
risk 0.70
deadline Overdue / escalation ready
images 28
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
178d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
178d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
178d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
178d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
14
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 31, 2026, 2:54 AM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=28; damage=0; unit=0; parts=28; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Forest River • VIN 4X4FSAR2XPJ045413
Path
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25412/IMG_4198.JPG
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 31, 2026, 2:54 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
May 9, 2025, 2:13 PM • dealer_or_external • thank you
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 0
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
- **Visible damage:** No physical RV damage or failed part is shown. Image is a photo of a computer screen/monitor; no repair area is visible.
- **Visible components/parts:** Computer monitor/screen with service scheduling software; black monitor bezel; sticky notes at top/side. No RV components or parts identifiable.
- **Document/screenshot text:** “IDS Service Scheduler”; customer appears **GREEN, PRESTON**; phone **(423) 736-6512**; address **2466 Kidwell Ridge Rd, Morristown, TN 37814**. Uni
Human interpretation • confidence 0.00
parts-photo
- **Image type:** Photo of a computer screen showing an IDS/service work order or warranty claim screen; no RV component or physical damage is visible.
- **Visible issue/repair context:** Highlighted job line describes customer complaint: “CS THAT THERE IS A WATER LEAK FROM UND…” and lower job description appears to continue: “CS THAT THERE IS A WATER LEAK FROM UNDER THE KITCHEN SINK…” indicating a water leak under the kitchen sink.
- **Claim-line linkage:** Highlighted **Job #1** appears to be
Human interpretation • confidence 0.00
parts-photo
Exterior passenger/curb side of a Forest River Sandpiper fifth wheel/travel trailer shown. Visible components include sidewall decals, upper roof/side trim, black awning assemblies/arms, windows, storage/utility doors, landing gear, wheels, and wheel chocks.
Observed issue: dark streaking/soiling and weathering along the upper roof edge/sidewall area, especially near the top trim. No clear crack, break, detached part, or impact damage is visible in this wide photo. Awning hardware appears insta
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Passenger/curb side of Forest River **Sandpiper** fifth wheel/travel trailer, exterior wall above side windows and wheel area.
- **Visible components:** Black power awning assemblies/roller tubes with mounting brackets/arms, side windows, roof edge/gutter trim, exterior graphics, tandem wheels, stabilizer/leveling jacks, wheel chocks.
- **Visible damage/concern:** The forward/left end of the main black awning roller/head area appears irregular, with a possible cracked/brok
Human interpretation • confidence 0.00
parts-photo
- **Visible item/context:** Passenger/curb-side exterior of a Forest River **Sandpiper** fifth wheel with slide-out rooms extended. Shows upper slide-topper/awning assemblies, black mounting brackets/arms, exterior wall graphics, storage/utility doors, windows, leveling jack/landing gear.
- **Visible damage/condition:** No clear collision damage visible. The upper black slide-topper/awning fabric/roller area appears slightly uneven/sagging or wrinkled in places, but damage is not definitive from
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** RV interior entry/aisle area with light woodgrain wall panels, gray plank vinyl flooring, black entry mat, booth/dinette seating/step structure on right, and a beige seat on left.
- **Components/parts visible:**
- Black rectangular wall access/electrical-style panels with screws.
- Lower-right black louvered vent/grille, likely furnace/return vent.
- Entry threshold/door frame hardware at far right edge.
- Base/corner trim at wall/floor junction.
- **Damage ob
Human interpretation • confidence 0.00
parts-photo
{
"image_summary": "Exterior front/curb-side area of a Forest River fifth-wheel RV, viewed upward at the front cap and sidewall.",
"visible_damage": "Possible loose/detached black vertical corner trim or seal strip at the front cap-to-sidewall seam near the upper corner. A small black piece/trim near the top awning/roof edge appears displaced or protruding. No major panel cracking or impact damage clearly visible.",
"parts_components_visible": [
"front cap / nose cap",
"curb-side s
Human interpretation • confidence 0.00
parts-photo
- **Visible area/components:** Exterior side of a Forest River RV/slide-out room with black trim, side window, lower storage compartment doors, and a black slide-topper/awning assembly along the top edge.
- **Visible damage/condition:** The slide-topper/awning fabric or cover appears uneven/wavy and possibly bunched or sagging along the top rail/roller area. End hardware/brackets are visible; no obvious broken bracket is clearly confirmed from this distance.
- **Parts likely involved:** Slide to
Human interpretation • confidence 0.00
parts-photo
- **Unit/labels:** Forest River **Sandpiper** fifth wheel/travel trailer; rear “Sandpiper” logo visible. Dealer sticker near lower rear appears **Tri-Am**. Tennessee trailer plate visible.
- **Visible area:** Rear wall and curb/roadside side wall upper roofline, with slide-outs and black awning/slide-topper assemblies.
- **Damage/concern visible:** Along the **upper side roof edge near the rear corner**, the light-colored roof membrane/roof-edge material appears **exposed, dirty, uneven, or lift
Human interpretation • confidence 0.00
parts-photo
- **Visible unit/area:** Forest River **Sandpiper** fifth-wheel front cap/nose area, viewed from below/driver side with truck bed in foreground.
- **Components visible:** Front fiberglass cap, decorative graphics/decals, vertical seam/trim strips with sealant lines, upper amber clearance/marker light, pin box labeled **“RHINO BOX”**, side wall/compartment doors, awning/arm hardware on right side.
- **Visible damage/condition:** No obvious crack, hole, impact damage, or missing part is clearl
Human interpretation • confidence 0.00
parts-photo
- **Visible area/context:** RV exterior/storage compartment with gray felt-lined wall, spare tire, coiled black hoses/cables, folded fabric/mat, and a black tubular metal folding frame/rail assembly.
- **Damage/condition:** Black tubular frame shows heavy scuffing, dirt, and paint wear along multiple bars. Possible deformation/bending is hard to confirm from this angle; no obvious fracture visible. Surrounding compartment appears cluttered but not clearly damaged.
- **Parts/components visible:**
Human interpretation • confidence 0.00
parts-photo
Visible RV exterior side view.
- **Visible damage/condition:** No clear breakage or missing parts visible. Roof/upper edge trim or sealant area shows dirt/discoloration/staining along the top edge. Awning/slide-topper area appears intact from this distance, but details are not close enough to confirm defects.
- **Parts/components shown:** Exterior side wall, large side window, smaller window, black awning/slide-topper roller tube and brackets/arms, vertical trim pieces, roof edge/cap trim, stor
Human interpretation • confidence 0.00
parts-photo
Image shows the rear exterior wall of a Forest River **Sandpiper** fifth wheel/trailer.
- **Visible components:** rear cap/wall, black perimeter trim, upper red clearance/marker lights, right-side upper black light/camera-style housing, lower tail lamps, license plate bracket/light, large rear storage/utility door with two black latches.
- **Visible text/labels:** “Sandpiper” logo on rear wall; Tennessee temporary trailer plate appears to read **TD04104**; dealer sticker near plate appears to b
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Interior storage/utility compartment of an RV/trailer, with gray carpeted sidewalls and stored items partially obstructing view.
- **Components visible:** Aluminum/metal cross rail or support panel, red/black electrical wiring, multi-color wire bundle, blue/red PEX-style plumbing lines with elbow fittings/clamps, spare tire/wheel, black metal frame/seat or cargo item, storage contents.
- **Possible issue/damage:** No clear broken part is visible. A red wire/cable appears loos
Human interpretation • confidence 0.00
parts-photo
RV kitchen sink area with matte black high-arc/gooseneck pull-down faucet installed in light countertop beside stainless sink. Blue painter’s tape is placed on/near the faucet handle/base, likely marking the concern location. No clear crack, leak, or broken part is visible in the photo; faucet and counter appear intact from this angle.
Visible components: black faucet with pull-down sprayer head, side handle/control, round base escutcheon, stainless sink, countertop, cabinetry. A soap dispenser
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River **Sandpiper** RV, rear wall and curb/passenger-side upper sidewall/slide area.
- **Visible components:** Rear clearance/marker lights, high-mounted rear light bar, rear wall logo, rear cargo/storage door, side slide-out wall with windows, upper awning/slide topper/roof-edge trim area.
- **Visible damage/concern:** At the upper curbside roof/awning rail area near the rear corner, a section of black trim/awning end area appears uneven, loose, or possibly damaged
Human interpretation • confidence 0.00
parts-photo
Image shows the curb/road side exterior of a Forest River Sandpiper Luxury fifth wheel/trailer.
- **Visible components:** large slide-out room, black slide trim/flange, upper roofline/gutter trim, slide-topper/awning-style black rail/roller area, side windows, lower storage compartment doors, graphics/decals, wheel area.
- **Visible damage/concern:** no clear major body damage visible. Possible issue at the upper slide/roofline black awning/slide-topper end area—dark protrusions/irregularity ne
Human interpretation • confidence 0.00
parts-photo
Visible exterior of a Forest River Sandpiper Luxury fifth-wheel/travel trailer, curb/passenger side.
- **Visible components:** long black power awning/awning rail along upper sidewall, vertical awning arm near entry door, entry door with assist handle, windows, exterior light/vent, lower skirt, wheel/fender, front landing jack.
- **Visible condition/damage:** No clear structural damage is visible in this wide, backlit photo. The **“Sandpiper” side decal appears worn/peeling/faded** along the lo
Human interpretation • confidence 0.00
parts-photo
Interior RV photo showing upper cabinetry and a large window/black shade assembly below.
- **Visible components:** light wood-grain wall paneling, overhead cabinet doors with black pulls, ceiling/soffit edge, window area with black fabric shade/screen, horizontal roller tube/rail, metal mounting brackets and screws.
- **Visible damage/issue:** No clear broken part is visible, but the shade/roller assembly appears exposed and possibly misaligned or partially detached from its normal mounted posi
Human interpretation • confidence 0.00
parts-photo
Exterior side of a Forest River Sandpiper Luxury fifth-wheel/travel trailer.
- **Visible components:** Passenger/side wall, upper roof/edge molding, black awning/slide topper hardware and roller arms, tinted side window, entry door area/assist handle, exterior light, wheel/fender area, stabilizer/leveling area.
- **Visible damage/condition:** No clear structural damage is evident in this photo. There appears to be light staining/discoloration along the upper side/roof edge and around awning/sli
Human interpretation • confidence 0.00
parts-photo
- **Unit/area shown:** Forest River fifth-wheel RV, curb/passenger side near front cap/overhang. “Sandpiper Luxury” branding visible; “Rhino Box” label on front hitch area; red jack-block buckets under landing gear.
- **Visible components:** Front cap, sidewall graphics, entry door, windows, baggage doors, landing gear, exterior marker lights, awning rail/tube along roofline, vertical awning support arm near front sidewall.
- **Visible damage/concern:** Possible awning/front support area issue—b
Human interpretation • confidence 0.00
parts-photo
- **View/area:** Curb-side exterior of a Forest River/Salem fifth wheel/travel trailer, showing the entry door area and upper patio awning assembly.
- **Visible components:** Long black awning roller/fabric tube along roofline, awning end caps/arms at both ends, entry door with grab handle, exterior windows, storage/access doors, decals/graphics, side marker light.
- **Damage observed:** No clear, close-up damage is visible in this photo. Awning assembly is the likely subject, but any defect to
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Exterior side of a Forest River towable/fifth-wheel RV, upper sidewall/roofline area with dark awning rail or roof gutter trim and a vertical awning arm at the right.
- **Damage/condition observed:** No obvious impact damage or broken part is clearly visible. The upper black trim/awning rail area appears slightly uneven/shadowed, but separation or defect cannot be confirmed from this photo.
- **Parts/components shown:** Sidewall graphics, two dark-framed windows, exterior sto
Human interpretation • confidence 0.00
parts-photo
- **Visible area:** Front/roadside upper nose cap of a Forest River **Sandpiper** fifth-wheel RV, hitched near a pickup.
- **Parts/components visible:** Molded front cap, vertical front cap seam/trim with sealant, upper amber clearance/marker light, side wall graphics, front storage door, landing gear, pin box labeled **“RHINO BOX.”**
- **Damage observed:** No obvious crack, impact damage, or missing panel visible from this distance. The upper clearance light/trim area is the most likely sub
Human interpretation • confidence 0.00
Claim Lines
No claim lines loaded
Evidence Thread
Chris Lehnert
dealer_or_external • May 9, 2025, 2:01 PM
@Jules E Hello i need a price and part number for this faucet please
Jules Elmore
dealer_or_external • May 9, 2025, 2:07 PM
@Tonya E @Chris L Part number is F100291733 and retail is $88.99 plus tax and shipping.
Chris Lehnert
dealer_or_external • May 9, 2025, 2:13 PM
thank you
Claim Files
GREENPARTS.pdf
main-pdf • May 9, 2025, 1:59 PM • 386,282 bytes
/home/openclaw/nas/Dropbox/TRI 1202/Parts Received- TRI/25412/GREENPARTS.pdf