iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 25391
TRI 1202 • Ashlee • Paid • k-z-rv
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
43d elapsed • 0d remaining
Analyzed
Completed stage
43d elapsed • 0d remaining
Awaiting OEM
Completed stage
43d elapsed • 0d remaining
Auto-Approved
Completed stage
43d elapsed • 0d remaining
Payment Due
Completed stage
43d elapsed • 0d remaining
Escalation Eligible
Completed stage
43d elapsed • 0d remaining
Resolved
Overdue / escalation ready
43d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
43 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
13
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 21, 2026, 10:23 AM to Jun 30, 2026, 2:54 AM.
Indexed evidence
3 docs / 9 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
43 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25391/Approved claim.pdf
Timeline
First seen May 21, 2026, 10:23 AM • last seen Jun 30, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2025, 12:14 PM • processor • approved $103.08 8/27
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Ashlee Olsen
processor • May 4, 2025, 7:30 PM
submitted PA#KZ605538
Ashlee Olsen
processor • May 5, 2025, 11:24 AM
approved line 1 .3
Stephanie Davis
dealer_or_external • May 5, 2025, 1:08 PM
@Jules E @Tonya E Approved to order part for line 1. Photos of measurements in the cloud and on the WO.
Jules Elmore
dealer_or_external • May 6, 2025, 11:17 AM
@Stephanie D Part on order on PO#16974.
Ashlee Olsen
processor • May 8, 2025, 2:25 PM
@Stephanie D Hi! Is this ready to submit? If so, can you upload a completed WO for me please?
Stephanie Davis
dealer_or_external • May 8, 2025, 2:42 PM
@Ashlee O I am not ready to submit, the part is on order. I don't know what I was doing!
Ashlee Olsen
processor • May 8, 2025, 3:11 PM
Ok, I'll move it back to the approved folder. Thanks!
Stephanie Davis
dealer_or_external • May 22, 2025, 1:20 PM
@Jules E Cust would like an update on part please.
Jules Elmore
dealer_or_external • May 27, 2025, 9:19 AM
@Stephanie D I just asked for an update. I will let you know as soon as I hear back.
Jules Elmore
dealer_or_external • May 30, 2025, 9:56 AM
@Stephanie D This part came in today. It is the wrong thing. KZ sent an entertainment countertop. I have sent over photos to KZ. Will keep you posted.
Stephanie Davis
dealer_or_external • May 30, 2025, 4:09 PM
Thank you! Cust has been notified.
Jules Elmore
dealer_or_external • Jun 5, 2025, 4:47 PM
I finally got the reorder from KZ. It is 0000653077. I will let you know as soon as this gets here.
Stephanie Davis
dealer_or_external • Jun 17, 2025, 2:09 PM
@Jules E Could we ask for a part update please, customer called and ask.
Jules Elmore
dealer_or_external • Jun 18, 2025, 9:56 AM
@Stephanie D I have reached out and I will let you know.
Jules Elmore
dealer_or_external • Jun 19, 2025, 9:25 AM
@Stephanie D This is from KZ about this order: It is not here yet from vendor. May be approximately another week.
Jules Elmore
dealer_or_external • Jun 25, 2025, 9:48 AM
@Stephanie D CABINET DOOR IS HERE
Stephanie Davis
dealer_or_external • Aug 27, 2025, 11:47 AM
@Ashlee O This is completed now and ready to submit. I think is the one I made the boo boo with, and it ended up in the paid folder. I have not had any luck with moving it over to ready to submit. I must not be doing something right on this! Can you help me out on this, please?
Ashlee Olsen
processor • Aug 27, 2025, 11:51 AM
For some reason it was inside another folder, I was able to move it out, so no worries!
Ashlee Olsen
processor • Aug 27, 2025, 11:53 AM
submitted C#KZ605538
Ashlee Olsen
processor • Aug 27, 2025, 12:14 PM
approved $103.08 8/27

Claim Files

Approved claim.pdf
pdf • Aug 27, 2025, 12:12 PM • 9,966 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25391/Approved claim.pdf
COMPLETED WO.pdf
pdf • Aug 27, 2025, 11:28 AM • 392,837 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25391/COMPLETED WO.pdf
WO.pdf
pdf • May 3, 2025, 2:43 PM • 388,576 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25391/WO.pdf