Claim explorer / evidence thread
Claim 25323
TRI 1202 • Ashlee • Paid • nucamp
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 120
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
145d elapsed • 0d remaining
Analyzed
Completed stage
145d elapsed • 0d remaining
Awaiting OEM
Completed stage
145d elapsed • 0d remaining
Auto-Approved
Completed stage
145d elapsed • 0d remaining
Payment Due
Completed stage
145d elapsed • 0d remaining
Escalation Eligible
Completed stage
145d elapsed • 0d remaining
Resolved
Overdue / escalation ready
145d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
120
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
145 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Jun 8, 2026, 7:49 PM to Oct 19, 2026, 2:56 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
145 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/LINE 2 TAG.png
Timeline
First seen Jun 8, 2026, 7:49 PM • last seen Oct 19, 2026, 2:56 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
May 28, 2025, 4:58 PM • dealer_or_external • Thank you, I will get this resubmit.
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 5 • info / missing-doc asks 5 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
parts-photo
Image shows an interior component area with a light-colored fabric/panel and an aluminum/metal rail or frame. Visible labels/tags include “C33” and “QC08”; a partial manufacturer/tag label reads “ELKHART IN USA” and “BLACK RS H” (partially cut off).
No clear visible physical damage is apparent in this image. It appears to be a tag/identification photo intended to document the component or material associated with claim line 2 rather than show a defect. Repair context/linkage: likely supporting
Human interpretation • confidence 0.00
parts-photo
Image shows an interior window shade/blind assembly with a manufacturing tag exposed along the top rail.
- **Visible components:** White fabric shade, upper rail/track, dark window frame, interior wall/ceiling surface.
- **Labels/text visible:**
- “2024 JULY 26 +32 : BLACK R.H”
- “United Shade LLC Elkhart IN USA”
- Small stickers: “C33” and “QC06”
- **Damage observed:** No clear physical damage is visible in this image; it appears to be a tag/identification photo rather than a damag
Human interpretation • confidence 0.00
supporting-image
Visible damage: Aluminum entry-door threshold/sill tread plate is bent/deformed along the outer/right edge with scraping/scuffing and possible separation from the lower trim/weatherstrip area.
Parts/components shown: RV/trailer doorway threshold, ribbed metal step/sill plate, black door jamb/side trim, hinge hardware, lower exterior trim/seal.
Labels/text: No readable labels, tags, or document/screenshot text visible.
Repair context: Image supports a claim for repair/replacement or resecuring
Human interpretation • confidence 0.00
supporting-image
Warranty claim image for case 25323, file “line 14 (3).jpg”.
Visible content:
- Exterior lower side of a nuCamp trailer at the entry doorway.
- Open door with black door frame, aluminum/silver threshold, and black interior step/floor visible.
- Black lower side skirt/panel below the doorway with an amber side marker light.
- Gravel ground below.
Visible damage/condition:
- Black lower exterior panel beneath the threshold shows visible scuffing/abrasion or discoloration near the doorway area.
-
Human interpretation • confidence 0.00
supporting-image
Warranty claim image (line 14.jpg) shows a close-up along the lower side/entry threshold area of a nuCamp unit.
- **Visible components:** Ribbed aluminum threshold/trim strip, adjacent light-colored floor/side panel edge, dark exterior lower trim/seal.
- **Visible damage/condition:** Possible separation/gap or misalignment along the edge where the aluminum trim meets the dark seal/side trim. No clear crack or broken part visible from this angle.
- **Context:** Photo appears to document fitment/
Human interpretation • confidence 0.00
supporting-image
Wood cabinet/panel seam with slight gap or misalignment visible.
Human interpretation • confidence 0.54
supporting-image
Exterior RV/trailer side panel below entry door. Visible scuffing/scratches and possible shallow denting on the lower gray/brown body panel near the amber side marker light. Entry step/door threshold and black trim are visible above; gravel lot below. No readable labels or document text in the image. Likely supports claim line 14 for exterior side panel/body damage repair or refinish near entry door/marker light.
Human interpretation • confidence 0.00
supporting-image
Wood-grain panel shows small surface marks near cabinet trim.
Human interpretation • confidence 0.62
supporting-image
Image shows an interior window area with a fabric/textured wall panel above and a woodgrain-look trim/valance or shade housing below. There is a small visible blemish/discoloration on the front face of the woodgrain component near the center-right, plus a tiny light speck above it. Bottom edge shows the top of a window/frame.
No readable labels, documents, or screenshot text are present. Likely supports claim line 7 for a cosmetic defect/damage to interior window trim/valance/shade-area compone
Human interpretation • confidence 0.00
supporting-image
Interior window shade/screen shown; only a small spot/blemish is visible.
Human interpretation • confidence 0.54
supporting-image
- **Visible condition/damage:** Interior ceiling-mounted round light fixture appears incomplete; the lens/cover/diffuser is missing, exposing the LED board and mounting screws. No obvious ceiling damage visible.
- **Parts/components shown:** Textured ceiling panel, circular LED light assembly/base, exposed LED cluster, screw holes/screws, surrounding cabinetry/trim at lower edge.
- **Labels/text:** No readable labels, documents, or screenshot text visible.
- **Repair context:** Likely relates to
Human interpretation • confidence 0.00
supporting-image
Warranty image for case 25323, claim line 9: Close-up of a light wood-look interior floor surface, likely vinyl/laminate plank flooring. Visible horizontal and vertical seams between floor panels; the seam/gap appears dark and somewhat pronounced. No clear cracking, lifted edge, water damage, or broken component is visible from this photo alone. No labels, documents, or screenshot text present. Repair context likely relates to floor seam/gap or flooring fit/finish concern.
Human interpretation • confidence 0.00
supporting-image
Interior floor/cabinet area shown; no obvious damage visible.
Human interpretation • confidence 0.45
supporting-image
Interior window/ledge area with minor marks or possible trim gap visible.
Human interpretation • confidence 0.55
supporting-image
Claim image LINE 6 shows a close-up of an interior wood/cabinet panel edge against a wall.
- Visible issue: Small damaged/unfinished area at the upper edge/corner of the wood panel, with a visible fastener/screw head or hardware showing and possible chipped veneer/trim separation.
- Components: Wood cabinet/trim panel, adjacent wall panel, vertical side trim.
- Text/labels: No readable labels, documents, or screenshot text visible.
- Repair context: Likely relates to correcting loose/exposed fa
Human interpretation • confidence 0.00
supporting-image
Small blemish or puncture visible on textured interior panel.
Human interpretation • confidence 0.55
supporting-image
Interior RV window and valance shown; no clear damage visible.
Human interpretation • confidence 0.62
supporting-image
Interior RV window and wood valance shown; no clear damage visible.
Human interpretation • confidence 0.46
supporting-image
Interior floor area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Wood cabinet/door hinge area shown; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
Close-up of a black latch/handle on an interior panel; damage not clearly visible.
Human interpretation • confidence 0.54
supporting-image
Interior RV window shade and wood valance shown; no obvious damage visible.
Human interpretation • confidence 0.55
supporting-image
Interior panel or mirror edge appears misaligned/bowed; damage context limited.
Human interpretation • confidence 0.55
supporting-image
Interior panel/ledge shows visible waviness or denting along trim area.
Human interpretation • confidence 0.71
Claim Lines
complaint
CEILING LIGHT IN LIGHT AREA ON FLOOR AND COVER WILL NOT STAY ON.
needs-review • confidence 0.26
complaint
CEILING LIGHT IN LIGHT AREA ON FLOOR AND COVER WILL NOT STAY ON.
needs-review • confidence 0.26
complaint
CEILING LIGHT IN LIGHT AREA ON FLOOR AND COVER WILL NOT STAY ON.
needs-review • confidence 0.14
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
R&R CEILING LIGHT AND TEST
needs-review • confidence 0.23
correction
R&R CEILING LIGHT AND TEST
needs-review • confidence 0.23
correction
R&R CEILING LIGHT AND TEST
needs-review • confidence 0.08
complaint
SHADE TO LEFT OF THE SEATING (DS) WILL NOT RETRACT UP AND TECH IS NOT ABLE TO ADJUST.
needs-review • confidence 0.28
complaint
SHADE TO LEFT OF THE SEATING (DS) WILL NOT RETRACT UP AND TECH IS NOT ABLE TO ADJUST.
needs-review • confidence 0.28
complaint
SHADE TO LEFT OF THE SEATING (DS) WILL NOT RETRACT UP AND TECH IS NOT ABLE TO ADJUST.
needs-review • confidence 0.16
cause
NOTED ON DAF SHADE IS FAULTY
needs-review • confidence 0.28
cause
NOTED ON DAF SHADE IS FAULTY
needs-review • confidence 0.28
cause
NOTED ON DAF SHADE IS FAULTY
needs-review • confidence 0.09
correction
R&R SHADE AND TEST
needs-review • confidence 0.28
correction
R&R SHADE AND TEST
needs-review • confidence 0.28
correction
R&R SHADE AND TEST
needs-review • confidence 0.09
complaint
STAPLE HOLES IN STILE BOARD AT THE SOUND BAR
needs-review • confidence 0.25
complaint
STAPLE HOLES IN STILE BOARD AT THE SOUND BAR
needs-review • confidence 0.25
complaint
STAPLE HOLES IN STILE BOARD AT THE SOUND BAR
needs-review • confidence 0.06
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.28
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.28
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
SMALL HOLE IN WALL ON DS SLIDE IN THE LIVING AREA
needs-review • confidence 0.25
complaint
SMALL HOLE IN WALL ON DS SLIDE IN THE LIVING AREA
needs-review • confidence 0.25
complaint
SMALL HOLE IN WALL ON DS SLIDE IN THE LIVING AREA
needs-review • confidence 0.13
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.19
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.19
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
STILE OVER DS SLIDE HAS NAIL/STAPLE HOLES
needs-review • confidence 0.21
complaint
STILE OVER DS SLIDE HAS NAIL/STAPLE HOLES
needs-review • confidence 0.21
complaint
STILE OVER DS SLIDE HAS NAIL/STAPLE HOLES
needs-review • confidence 0.03
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.21
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.21
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
CHIP ON TOP OF BATHROOM DOOR *25323*
needs-review • confidence 0.22
complaint
CHIP ON TOP OF BATHROOM DOOR *25323*
needs-review • confidence 0.22
complaint
CHIP ON TOP OF BATHROOM DOOR *25323*
needs-review • confidence 0.14
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
R&R BATHROOM DOOR
needs-review • confidence 0.22
correction
R&R BATHROOM DOOR
needs-review • confidence 0.22
correction
R&R BATHROOM DOOR
needs-review • confidence 0.11
complaint
STILE OVER SEATING HAS CHIPS ON IT
needs-review • confidence 0.21
complaint
STILE OVER SEATING HAS CHIPS ON IT
needs-review • confidence 0.21
complaint
STILE OVER SEATING HAS CHIPS ON IT
needs-review • confidence 0.00
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.21
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.21
correction
FILL,COLOR AND BLEND AREA
needs-review • confidence 0.04
complaint
CHIP IN BEDROOM DOOR
needs-review • confidence 0.27
complaint
CHIP IN BEDROOM DOOR
needs-review • confidence 0.27
complaint
CHIP IN BEDROOM DOOR
needs-review • confidence 0.14
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.23
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
FILL,COLOR AND BLEND
needs-review • confidence 0.23
correction
FILL,COLOR AND BLEND
needs-review • confidence 0.23
correction
FILL,COLOR AND BLEND
needs-review • confidence 0.00
complaint
HOLE IN LINO AT THE ENTRY DOOR
needs-review • confidence 0.19
complaint
HOLE IN LINO AT THE ENTRY DOOR
needs-review • confidence 0.19
complaint
HOLE IN LINO AT THE ENTRY DOOR
needs-review • confidence 0.11
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.19
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPAIR HOLE AND NOTE TO UNIT FOR FUTURE
needs-review • confidence 0.19
correction
REPAIR HOLE AND NOTE TO UNIT FOR FUTURE
needs-review • confidence 0.19
correction
REPAIR HOLE AND NOTE TO UNIT FOR FUTURE
needs-review • confidence 0.00
complaint
BATHROOM CORNER TRIM HAS PUDDY COMING OUT FROM BEHIND IT.
needs-review • confidence 0.29
complaint
BATHROOM CORNER TRIM HAS PUDDY COMING OUT FROM BEHIND IT.
needs-review • confidence 0.29
complaint
BATHROOM CORNER TRIM HAS PUDDY COMING OUT FROM BEHIND IT.
needs-review • confidence 0.09
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
CLEAN AND BLEND AREA
needs-review • confidence 0.25
correction
CLEAN AND BLEND AREA
needs-review • confidence 0.25
correction
CLEAN AND BLEND AREA
needs-review • confidence 0.04
complaint
BATHROOM CABINET DOOR HAS BLACK MARKS ON THE CORNER
partial-match • confidence 0.37
complaint
BATHROOM CABINET DOOR HAS BLACK MARKS ON THE CORNER
partial-match • confidence 0.37
complaint
BATHROOM CABINET DOOR HAS BLACK MARKS ON THE CORNER
needs-review • confidence 0.17
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
COLOR,CLEAN AND BLEND THE AREA
needs-review • confidence 0.25
correction
COLOR,CLEAN AND BLEND THE AREA
needs-review • confidence 0.25
correction
COLOR,CLEAN AND BLEND THE AREA
needs-review • confidence 0.04
complaint
BATHROOM CABINET DOOR HANDLE IS SCRATCHED *25323*
needs-review • confidence 0.29
complaint
BATHROOM CABINET DOOR HANDLE IS SCRATCHED *25323*
needs-review • confidence 0.29
complaint
BATHROOM CABINET DOOR HANDLE IS SCRATCHED *25323*
needs-review • confidence 0.15
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.21
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
REPLACE THE HANDLE
needs-review • confidence 0.25
correction
REPLACE THE HANDLE
needs-review • confidence 0.25
correction
REPLACE THE HANDLE
needs-review • confidence 0.04
complaint
BATHROOM DOOR CASING HAS A GAP ON THE ONE SIDE OF IT IN THE CORNER
partial-match • confidence 0.44
complaint
BATHROOM DOOR CASING HAS A GAP ON THE ONE SIDE OF IT IN THE CORNER
partial-match • confidence 0.44
complaint
BATHROOM DOOR CASING HAS A GAP ON THE ONE SIDE OF IT IN THE CORNER
needs-review • confidence 0.20
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.25
cause
NOTED ON DAF
needs-review • confidence 0.00
correction
R&R THE BATHROOM DOOR CASING, GAP IS TO LARGE TO FILL AND LOOK LIKE THE OTHER SIDE.
partial-match • confidence 0.40
correction
R&R THE BATHROOM DOOR CASING, GAP IS TO LARGE TO FILL AND LOOK LIKE THE OTHER SIDE.
partial-match • confidence 0.40
correction
R&R THE BATHROOM DOOR CASING, GAP IS TO LARGE TO FILL AND LOOK LIKE THE OTHER SIDE.
needs-review • confidence 0.19
complaint
J WRAP ON DOOR SIDE STICKING OUT, MISSING SCREW AND SEALNT
needs-review • confidence 0.23
complaint
J WRAP ON DOOR SIDE STICKING OUT, MISSING SCREW AND SEALNT
needs-review • confidence 0.23
complaint
J WRAP ON DOOR SIDE STICKING OUT, MISSING SCREW AND SEALNT
needs-review • confidence 0.11
Evidence Thread
Ashlee Olsen
processor • Apr 22, 2025, 5:36 PM
submitted PA#KZ604504
Ashlee Olsen
processor • Apr 23, 2025, 11:30 AM
approved
line 1 .2
line 2 .10
line 3 denied
line 4 .05
line 5 denied
line 6 .10 approved to touch up the door
line 7 denied
line 8 .1
line 9 .5
line 10 denied
line 11 .05
line 12 .1
line 13 .1
line 14 .2
JS 4/23/25 Line 1 dealer to attach clear readable photo of the back side of the defective light
Line 6 touch up the door vs replacing it. Denied claim lines are standard fit and finish. Concerns have been noted.
Stephanie Davis
dealer_or_external • Apr 23, 2025, 12:31 PM
@Jules E @Tonya E Approved to order parts for:
line 1 - light
line 2 - shade
line 12 - handle
Jules Elmore
dealer_or_external • Apr 24, 2025, 8:44 AM
@Stephanie D Parts on order PO#16931.
Stephanie Davis
dealer_or_external • May 6, 2025, 1:33 PM
Just reaching out for a part update.
Jules Elmore
dealer_or_external • May 6, 2025, 2:11 PM
@Stephanie D I just reached out KZ for an update. I will let you know just as soon as I hear something.
Jules Elmore
dealer_or_external • May 6, 2025, 3:11 PM
@Stephanie D These parts just came in. The light and the pull handle are taped to the box with the shade.
Stephanie Davis
dealer_or_external • May 6, 2025, 4:08 PM
*
Ashlee Olsen
processor • May 21, 2025, 5:04 PM
submitted C#KZ604504
Ashlee Olsen
processor • May 28, 2025, 1:57 PM
paid $290.16 5/22
5/22/25 Job 1: The required clear readable photo of the back side of the defective light was not attached. Dealer is welcome to resubmit the repair on a new claim when the photo requested at authorization is available. AU @Stephanie D
Stephanie Davis
dealer_or_external • May 28, 2025, 4:58 PM
Thank you, I will get this resubmit.
Claim Files
25235,25323,25444,25394 PD CHECK.pdf
pdf • Jun 9, 2025, 1:33 PM • 580,991 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/25235,25323,25444,25394 PD CHECK.pdf
paid claim.pdf
pdf • May 28, 2025, 1:57 PM • 47,160 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/paid claim.pdf
COMPLETE WO.pdf
pdf • May 21, 2025, 3:16 PM • 422,870 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/COMPLETE WO.pdf
PA.pdf
pdf • Apr 23, 2025, 11:30 AM • 345,065 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/PA.pdf
25323.pdf
main-pdf • Apr 22, 2025, 4:21 PM • 416,387 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25323/25323.pdf