Claim explorer / evidence thread
Claim 25149
TRI 1202 • Ashlee • Paid • keystone
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
83
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
64 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/25149 check.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
26 indexed side comments on this claim.
Latest visible thread signal
Jul 31, 2025, 2:16 PM • processor • paid $2541.21 7/30 check #1548666
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 2 • info / missing-doc asks 9 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
Claim Lines
No claim lines loaded
Evidence Thread
Ashlee Olsen
processor • Mar 21, 2025, 3:18 PM
submitted PA#03827017
Ashlee Olsen
processor • Mar 26, 2025, 11:30 AM
@Stephanie K -approved
line 2 .2
line 3 .5
line 4 .6
line 5 1.5
line 6 .6 Warm up with a heat gun and allow to relax (Do not replace)
line 7 1.5 approve to replace slide cable
line 8 .2
line 9 .5 approved to install pop rivets and reseal
line 10 .10 approved to replace hinge only
line 11 .10
line 12 .4
line 13 .3 VCB: Vendor charge back item
line 14 1 approve to remove and reinstall and replace seal
line 15 denied-the issue submitted is not considered a warranty defect in materials or workmanship.
line 16 .1
line 17 2.5
line 19 .5 VCB- approve to replace seal
line 20 .5 VCB- approve to replace seal
line 21 1
Ashlee Olsen
processor • Mar 26, 2025, 12:25 PM
@Stephanie D -approved
line 2 .2
line 3 .5
line 4 .6
line 5 1.5
line 6 .6 Warm up with a heat gun and allow to relax (Do not replace)
line 7 1.5 approve to replace slide cable
line 8 .2
line 9 .5 approved to install pop rivets and reseal
line 10 .10 approved to replace hinge only
line 11 .10
line 12 .4
line 13 .3 VCB: Vendor charge back item
line 14 1 approve to remove and reinstall and replace seal
line 15 denied-the issue submitted is not considered a warranty defect in materials or workmanship.
line 16 .1
line 17 2.5
line 19 .5 VCB- approve to replace seal
line 20 .5 VCB- approve to replace seal
line 21 1
Stephanie Davis
dealer_or_external • Mar 26, 2025, 1:30 PM
@Jules E @Tonya E Approved to order the following:
line 4
line 5
line 7
line 10
line 13
line 14
line 17
line 19
line 20
line 22
Jules Elmore
dealer_or_external • Mar 28, 2025, 10:57 AM
@Stephanie D Parts on order on PO#16846. Still waiting on a photo and measurement from customer for Job 22 for the wiper seal. Tech said that a black tank seal was needed for Job 5 as well as the toilet seal. For Job 14 was told we were using butyl tape instead of foam.
Stephanie Davis
dealer_or_external • Mar 28, 2025, 11:38 AM
Thank you, Yes anytime you pull a seal it needs replaced.
Jules Elmore
dealer_or_external • Apr 2, 2025, 4:12 PM
@Stephanie D Parts are here for this work order. Still waiting on more photos from the customer for Job 22.
Stephanie Davis
dealer_or_external • Apr 4, 2025, 12:35 PM
Photo of measurements and seal are on Birdeye from customer!
Jules Elmore
dealer_or_external • Apr 4, 2025, 1:29 PM
Part on order PO#16870.
Jules Elmore
dealer_or_external • Apr 8, 2025, 2:01 PM
@Stephanie D The wiper seal is here for this customer.
Stephanie Davis
dealer_or_external • Apr 8, 2025, 2:54 PM
@Chris L This customer has an appt on 4/22/25 for the repairs. W/O is in serv drawer!
Jules Elmore
dealer_or_external • Apr 25, 2025, 9:08 AM
@Stephanie D Update on this order. A few of the parts came in wrong. Called Keystone and they are already on reorder. It was hard to make sure of some of these since this unit wasn't here. Will keep you updated.
Stephanie Davis
dealer_or_external • Apr 25, 2025, 9:48 AM
Thank you for the update on the wrong parts for lines:
line 4
line 13
line 22
Jules Elmore
dealer_or_external • May 1, 2025, 8:41 AM
@Stephanie D We got these parts in and they sent the wrong motor again. I already have it on reorder and hopefully the 3rd time is the charm. Jayson said he isn't 100% sure about the seal. I will keep you posted.
Tonya England
dealer_or_external • May 5, 2025, 10:32 AM
@Stephanie D @Jules E Vent motor is here. I had Jayson to verify that is was the correct one.
Stephanie Davis
dealer_or_external • May 5, 2025, 11:01 AM
@Jules E Can you please confirm if this is all the parts that was reordered? I know this one has been a maze to get completed!
Jules Elmore
dealer_or_external • May 6, 2025, 9:14 AM
@Stephanie D I believe this is all the parts left that was on order for this customer. Like I said before, Jayson wasn't 100% sure about the seal.
Ashlee Olsen
processor • Jul 1, 2025, 4:21 PM
@Stephanie D Just checking, no parts for job 22?
Stephanie Davis
dealer_or_external • Jul 1, 2025, 4:24 PM
@Jules E I do not have a part number or shipping on job 22, please advise.
Jules Elmore
dealer_or_external • Jul 1, 2025, 4:50 PM
@Stephanie D It is part number 399358 and shipping $85.57.
Ashlee Olsen
processor • Jul 1, 2025, 4:54 PM
Got it, thanks!
Ashlee Olsen
processor • Jul 1, 2025, 5:03 PM
What about job 9, 13 & 14
Jules Elmore
dealer_or_external • Jul 2, 2025, 9:19 AM
@Ashlee O @Stephanie D I added the fan motor invoice to the dropbox. It does say rangehood but I believe it is the same little motor in the vent and the range hood. Let me know if you need anything else. Also, this would not let me charge it out. I am not sure about the rivets or the seal.
Stephanie Davis
dealer_or_external • Jul 2, 2025, 11:53 AM
@Ashlee O I have attached a new WO with the missing parts and labor.
Ashlee Olsen
processor • Jul 2, 2025, 2:11 PM
submitted C3829299
Ashlee Olsen
processor • Jul 31, 2025, 2:16 PM
paid $2541.21 7/30 check #1548666
Claim Files
25149 check.pdf
pdf • Aug 7, 2025, 2:00 PM • 308,831 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/25149 check.pdf
completed wo 2.pdf
pdf • Jul 2, 2025, 11:51 AM • 439,862 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/completed wo 2.pdf
FAN INVOICE.pdf
pdf • Jul 2, 2025, 9:14 AM • 78,186 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/FAN INVOICE.pdf
COMPLETED WO.pdf
pdf • Jul 1, 2025, 8:52 AM • 439,014 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/COMPLETED WO.pdf
Preauth approval.pdf
pdf • Mar 26, 2025, 11:34 AM • 1,096,495 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/Preauth approval.pdf
line 7.pdf
pdf • Mar 24, 2025, 12:49 PM • 235,956 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 7.pdf
line 7 (3).pdf
pdf • Mar 24, 2025, 12:49 PM • 469,907 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 7 (3).pdf
line 7 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 510,349 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 7 (2).pdf
line 6.pdf
pdf • Mar 24, 2025, 12:49 PM • 654,722 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 6.pdf
line 6 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 827,571 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 6 (2).pdf
LINE 5.pdf
pdf • Mar 24, 2025, 12:49 PM • 213,334 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE 5.pdf
line 5 (5).pdf
pdf • Mar 24, 2025, 12:49 PM • 474,104 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 5 (5).pdf
line 13 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 164,532 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 13 (2).pdf
line 12 (1).pdf
pdf • Mar 24, 2025, 12:49 PM • 715,585 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 12 (1).pdf
LINE 12.pdf
pdf • Mar 24, 2025, 12:49 PM • 214,005 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE 12.pdf
line 12 (4).pdf
pdf • Mar 24, 2025, 12:49 PM • 655,656 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 12 (4).pdf
line 12 (3).pdf
pdf • Mar 24, 2025, 12:49 PM • 878,090 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 12 (3).pdf
line 17 (3).pdf
pdf • Mar 24, 2025, 12:49 PM • 458,867 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 17 (3).pdf
line 12 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 1,030,786 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 12 (2).pdf
line 17 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 385,681 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 17 (2).pdf
line 11.pdf
pdf • Mar 24, 2025, 12:49 PM • 98,199 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 11.pdf
line 16.pdf
pdf • Mar 24, 2025, 12:49 PM • 73,458 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 16.pdf
line 11 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 255,188 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 11 (2).pdf
line 10.pdf
pdf • Mar 24, 2025, 12:49 PM • 196,743 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 10.pdf
line 16 (1).pdf
pdf • Mar 24, 2025, 12:49 PM • 216,698 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 16 (1).pdf
line 10 (3).pdf
pdf • Mar 24, 2025, 12:49 PM • 249,700 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 10 (3).pdf
line 15.pdf
pdf • Mar 24, 2025, 12:49 PM • 474,883 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 15.pdf
line 10 (2).pdf
pdf • Mar 24, 2025, 12:49 PM • 254,296 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 10 (2).pdf
line 14 (1).pdf
pdf • Mar 24, 2025, 12:49 PM • 912,148 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (1).pdf
LINE ROOFINS(4).pdf
pdf • Mar 24, 2025, 12:48 PM • 674,235 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE ROOFINS(4).pdf
LINE 9(3).pdf
pdf • Mar 24, 2025, 12:48 PM • 356,908 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE 9(3).pdf
line 9.pdf
pdf • Mar 24, 2025, 12:48 PM • 53,067 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 9.pdf
line 5 (4).pdf
pdf • Mar 24, 2025, 12:48 PM • 204,230 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 5 (4).pdf
LINE ROOFINS.pdf
pdf • Mar 24, 2025, 12:48 PM • 497,369 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE ROOFINS.pdf
line 14.pdf
pdf • Mar 24, 2025, 12:48 PM • 134,393 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14.pdf
LINE ROOFINS (3).pdf
pdf • Mar 24, 2025, 12:48 PM • 87,691 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE ROOFINS (3).pdf
line 9 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 302,058 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 9 (2).pdf
line 5 (3).pdf
pdf • Mar 24, 2025, 12:48 PM • 258,600 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 5 (3).pdf
LINE ROOFINS (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 14,175 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE ROOFINS (2).pdf
line 8.pdf
pdf • Mar 24, 2025, 12:48 PM • 331,052 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 8.pdf
line 14 (8).pdf
pdf • Mar 24, 2025, 12:48 PM • 248,556 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (8).pdf
LINE 5 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 73,052 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/LINE 5 (2).pdf
line 14 (7).pdf
pdf • Mar 24, 2025, 12:48 PM • 236,925 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (7).pdf
line 20.pdf
pdf • Mar 24, 2025, 12:48 PM • 325,185 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 20.pdf
line 4.pdf
pdf • Mar 24, 2025, 12:48 PM • 222,549 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 4.pdf
line 14 (6).pdf
pdf • Mar 24, 2025, 12:48 PM • 14,971 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (6).pdf
line 14 (5).pdf
pdf • Mar 24, 2025, 12:48 PM • 410,523 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (5).pdf
line 4 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 178,228 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 4 (2).pdf
line 20 (3).pdf
pdf • Mar 24, 2025, 12:48 PM • 109,864 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 20 (3).pdf
line 20 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 222,977 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 20 (2).pdf
line 14 (4).pdf
pdf • Mar 24, 2025, 12:48 PM • 192,240 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (4).pdf
line 3.pdf
pdf • Mar 24, 2025, 12:48 PM • 293,921 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 3.pdf
line 14 (3).pdf
pdf • Mar 24, 2025, 12:48 PM • 281,463 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (3).pdf
line 3 (3).pdf
pdf • Mar 24, 2025, 12:48 PM • 181,687 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 3 (3).pdf
line 14 (2) (1).pdf
pdf • Mar 24, 2025, 12:48 PM • 653,863 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (2) (1).pdf
line 19.pdf
pdf • Mar 24, 2025, 12:48 PM • 321,374 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 19.pdf
line 3 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 405,521 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 3 (2).pdf
line 19 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 115,469 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 19 (2).pdf
line 14 (2).pdf
pdf • Mar 24, 2025, 12:48 PM • 138,775 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 14 (2).pdf
line 2.pdf
pdf • Mar 24, 2025, 12:48 PM • 486,426 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 2.pdf
line 8 (1).pdf
pdf • Mar 24, 2025, 12:48 PM • 445,234 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 8 (1).pdf
line 17.pdf
pdf • Mar 24, 2025, 12:48 PM • 268,952 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 17.pdf
line 13.pdf
pdf • Mar 24, 2025, 12:48 PM • 135,450 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/line 13.pdf
25149.pdf
main-pdf • Mar 21, 2025, 12:59 PM • 429,007 bytes
/home/openclaw/nas/Dropbox/TRI 1202/8-Claims Paid/25149/25149.pdf