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Claim 14281
GRE 8220 • Alix • Approved / Unpaid • forest-river
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Reason
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Deadline
Approaching deadline
Estimated recovery
$8,250.00
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risk 0.00 deadline Approaching deadline images 0 matched 7 review 149

Warranty deadline timeline

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AI Claim Analysis

Estimated Recovery Amount
$8,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
149
No active evidence gaps are listed.
Deadline Status
Approaching deadline
24 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.

Dossier completeness

Files 105 • RO lines 111 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 17
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported

US dispute readiness

Evidence packet check

Full evidence packet
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
35
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Oct 7, 2026, 5:32 PM to Oct 30, 2026, 2:54 AM.
Indexed evidence
5 docs / 1 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
24 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/14281/Photo Oct 26 2026, 11 47 43 AM.jpg
Timeline
First seen Oct 7, 2026, 5:32 PM • last seen Oct 30, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
53 indexed side comments on this claim.
Latest visible thread signal
Oct 29, 2026, 1:30 PM • processor • @Destinee M Job 30 was approved for 0.2 hour to touch up. Job 34: approved for $150 - taxes not covered under warranty.
Role mix
Dealer 0 • OEM 0 • Processor 34
Decision cues
Denial signals 14 • info / missing-doc asks 45 • approval signals 40
Best move
Work missing-doc or reply asks first from the thread.

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Images

WO_14281_JOB_21_2026.10.05_16.18.28.jpeg
work-order-image
Appliance data label is visible; no damage is apparent.
Human interpretation • confidence 0.98

Claim Lines

complaint
FURNACE- OUTSIDE TOP SCREW IS STRIPPED- W 1021 FORES NEED REPLACING
partial-match • confidence 0.60
complaint
FURNACE- OUTSIDE TOP SCREW IS STRIPPED- W 1021 FORES NEED REPLACING
partial-match • confidence 0.60
cause
The plastic collar is sitting right below the wall and the screw missed it. I pulled the furnace cover off, stuffed the hole and put the screw back in.
partial-match • confidence 0.46
cause
The plastic collar is sitting right below the wall and the screw missed it. I pulled the furnace cover off, stuffed the hole and put the screw back in.
partial-match • confidence 0.46
correction
Done. REQ: .5
needs-review • confidence 0.33
correction
Done. REQ: .5
needs-review • confidence 0.00
complaint
BATHROOM- BATHROOM DOOR BUMPER- NAILS W 1021 FORES ARE RUSTING
needs-review • confidence 0.34
complaint
BATHROOM- BATHROOM DOOR BUMPER- NAILS W 1021 FORES ARE RUSTING
needs-review • confidence 0.24
cause
Rusty screws. I took pics
needs-review • confidence 0.30
cause
Rusty screws. I took pics
needs-review • confidence 0.00
correction
REQ: REPLACE SCREWS AND .5
needs-review • confidence 0.30
correction
REQ: REPLACE SCREWS AND .5
needs-review • confidence 0.00
complaint
BATHROOM- LINO FLOORING HAD A LOT OF W 1021 FORES ANTIFREEZE- APPEARS TO BE SHOWER OVERSPRAY? CLEANED FLOORING- CONCERNED ABOUT STAINING OR PENETRATION INTO FLOORING AND FUTURE STAINING
needs-review • confidence 0.30
complaint
BATHROOM- LINO FLOORING HAD A LOT OF W 1021 FORES ANTIFREEZE- APPEARS TO BE SHOWER OVERSPRAY? CLEANED FLOORING- CONCERNED ABOUT STAINING OR PENETRATION INTO FLOORING AND FUTURE STAINING
needs-review • confidence 0.30
cause
NPF
needs-review • confidence 0.00
cause
NPF
needs-review • confidence 0.00
correction
Done REQ: .5
needs-review • confidence 0.00
correction
Done REQ: .5
needs-review • confidence 0.00
complaint
BATHROOM- SHOWER BASE FILLS WITH WATER W 1021 FORES ON THE OUTSIDE LIP OF THE PAN- ON THE BATHROOM SIDE OF THE BLACK TRACK
matched • confidence 0.65
complaint
BATHROOM- SHOWER BASE FILLS WITH WATER W 1021 FORES ON THE OUTSIDE LIP OF THE PAN- ON THE BATHROOM SIDE OF THE BLACK TRACK
partial-match • confidence 0.52
cause
Manufacturer design. I poured water into the track and it emptied properly. If more water goes into the track than the weep holes can let out, it will over fill.
partial-match • confidence 0.43
cause
Manufacturer design. I poured water into the track and it emptied properly. If more water goes into the track than the weep holes can let out, it will over fill.
needs-review • confidence 0.30
correction
Done. req: .5
needs-review • confidence 0.24
correction
Done. req: .5
needs-review • confidence 0.00
complaint
BATHROOM- SHOWER DOOR SCRATCHED- FIRST W 1021 FORES Continued on page 2 PAGE 2 Work Order : 14281 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** GLASS PANEL TOWARDS BOTTOM 1/3
partial-match • confidence 0.58
complaint
BATHROOM- SHOWER DOOR SCRATCHED- FIRST W 1021 FORES Continued on page 2 PAGE 2 Work Order : 14281 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** GLASS PANEL TOWARDS BOTTOM 1/3
partial-match • confidence 0.48
cause
It wasnt a scratch, I cleaned it off with glass cleaner and a rag.
needs-review • confidence 0.34
cause
It wasnt a scratch, I cleaned it off with glass cleaner and a rag.
needs-review • confidence 0.05
correction
Done REQ: 0.5
needs-review • confidence 0.29
correction
Done REQ: 0.5
needs-review • confidence 0.00
complaint
BATHROOM- SHOWER LEAKS AT CORNER BETWEEN W 1021 FORES BASIN AND TRACK- ADDITIONAL NOTES AVAIL.
partial-match • confidence 0.61
complaint
BATHROOM- SHOWER LEAKS AT CORNER BETWEEN W 1021 FORES BASIN AND TRACK- ADDITIONAL NOTES AVAIL.
partial-match • confidence 0.61
cause
Water was getting past the sealant along the wall in the shower. I cleaned and sealed the edges.
partial-match • confidence 0.58
cause
Water was getting past the sealant along the wall in the shower. I cleaned and sealed the edges.
partial-match • confidence 0.45
correction
Done. REQ: 0.5
needs-review • confidence 0.27
correction
Done. REQ: 0.5
needs-review • confidence 0.00
complaint
BATHROOM- TOILET FOOT PEDAL DOES NOT W 1021 FORES ALWAYS CLOSE ON ITS OWN. WAS MUCH WORSE AT FIRST, HAS GOTTEN BETTER BUT STILL HAPPENS AT TIMES
needs-review • confidence 0.18
complaint
BATHROOM- TOILET FOOT PEDAL DOES NOT W 1021 FORES ALWAYS CLOSE ON ITS OWN. WAS MUCH WORSE AT FIRST, HAS GOTTEN BETTER BUT STILL HAPPENS AT TIMES
needs-review • confidence 0.18
cause
NPF. I stepped on the pedal multiple times and its operating properly.
needs-review • confidence 0.06
cause
NPF. I stepped on the pedal multiple times and its operating properly.
needs-review • confidence 0.06
correction
Done. REQ: 0.3
needs-review • confidence 0.00
correction
Done. REQ: 0.3
needs-review • confidence 0.00
complaint
BATHROOM- WINDOW CAULKED ONLY IN THE W 1021 FORES MIDDLE OF THE BOTTOM INSIDE WINDOW CASING
needs-review • confidence 0.15
complaint
BATHROOM- WINDOW CAULKED ONLY IN THE W 1021 FORES MIDDLE OF THE BOTTOM INSIDE WINDOW CASING
needs-review • confidence 0.20
cause
NPF. Its sealed all the way around
needs-review • confidence 0.05
cause
NPF. Its sealed all the way around
needs-review • confidence 0.05
correction
Done REQ: 0.2
needs-review • confidence 0.00
correction
Done REQ: 0.2
needs-review • confidence 0.00
complaint
BEDROOM- DRAWER AT BASE OF BED (BATHROOM W 1021 FORES SIDE) IS RUBBING ON CABINET UNDER WARDROBE WHEN SLIDE OUT IS IN
matched • confidence 0.66
complaint
BEDROOM- DRAWER AT BASE OF BED (BATHROOM W 1021 FORES SIDE) IS RUBBING ON CABINET UNDER WARDROBE WHEN SLIDE OUT IS IN
partial-match • confidence 0.37
cause
There is a large gap in between the drawer and cabinet door so its not rubbing. The drawer must me opening during travel and hitting the cabinet door. Need a new cabinet door 14 x 30. Glides aren't keeping drawer closed they need to be replaced as well 23 3/4.
partial-match • confidence 0.62
cause
There is a large gap in between the drawer and cabinet door so its not rubbing. The drawer must me opening during travel and hitting the cabinet door. Need a new cabinet door 14 x 30. Glides aren't keeping drawer closed they need to be replaced as well 23 3/4.
partial-match • confidence 0.55
correction
REQ: 1.5 HOURS AND NEW DOOR
needs-review • confidence 0.31
correction
REQ: 1.5 HOURS AND NEW DOOR
needs-review • confidence 0.24
complaint
BEDROOM- FAN INSTALLED BY GREENEWAY W 1021 FORES BEFORE PICKUP HAD PACKAGING MATERIAL LEFT IN IT- 3 1/2"X 3 1/2" SQUARE STYROFOAM/FOAM PIECE BETWEEN MAX AIR AND VENT FAN; WE REMOVED THE ITEM WE COULD SEE; PLEASE REVIEW FOR FURTHER MATERIALS AND FUNCTION OF FAN
needs-review • confidence 0.15
complaint
BEDROOM- FAN INSTALLED BY GREENEWAY W 1021 FORES BEFORE PICKUP HAD PACKAGING MATERIAL LEFT IN IT- 3 1/2"X 3 1/2" SQUARE STYROFOAM/FOAM PIECE BETWEEN MAX AIR AND VENT FAN; WE REMOVED THE ITEM WE COULD SEE; PLEASE REVIEW FOR FURTHER MATERIALS AND FUNCTION OF FAN
needs-review • confidence 0.15
cause
There are three vent fans in the unit and I dont know which one is the issue so i checked all three and NPF.
needs-review • confidence 0.13
cause
There are three vent fans in the unit and I dont know which one is the issue so i checked all three and NPF.
needs-review • confidence 0.13
correction
Done. REQ: 0.5
needs-review • confidence 0.00
correction
Done. REQ: 0.5
needs-review • confidence 0.00
complaint
BEDROOM- WARDROBE CLOSET- RIGHT DOOR HAS W 1021 FORES MIDDLE WOOD TRIM SEPERATING
partial-match • confidence 0.47
complaint
BEDROOM- WARDROBE CLOSET- RIGHT DOOR HAS W 1021 FORES MIDDLE WOOD TRIM SEPERATING
needs-review • confidence 0.31
cause
1000 DEFECT FROM MANUFACTURER. We need a new door 14 x 42 Continued on page 3 PAGE 3 Work Order : 14281
partial-match • confidence 0.48
cause
1000 DEFECT FROM MANUFACTURER. We need a new door 14 x 42 Continued on page 3 PAGE 3 Work Order : 14281
needs-review • confidence 0.30
correction
REQ: 0.50 AND NEW DOOR
partial-match • confidence 0.43
correction
REQ: 0.50 AND NEW DOOR
needs-review • confidence 0.24
complaint
ENTRY AREA- FLOORING HAS CUTS, 'RIPS', W 1021 FORES MARKS- NOT ALL ARE MARKED WITH BLUE TAPE BUT MANY ARE TO HELP UNDERSTAND THE STYLE OF CUTS/RIPS
partial-match • confidence 0.43
complaint
ENTRY AREA- FLOORING HAS CUTS, 'RIPS', W 1021 FORES MARKS- NOT ALL ARE MARKED WITH BLUE TAPE BUT MANY ARE TO HELP UNDERSTAND THE STYLE OF CUTS/RIPS
partial-match • confidence 0.37
cause
Mutiple punctures in the vynel. I heated up the problem areas and glued them down with bond and seal. Any other repair will have to go to a vynel specialist. Were not a vynel repair facility.
partial-match • confidence 0.38
cause
Mutiple punctures in the vynel. I heated up the problem areas and glued them down with bond and seal. Any other repair will have to go to a vynel specialist. Were not a vynel repair facility.
needs-review • confidence 0.12
correction
Done. REQ: 0.5
needs-review • confidence 0.29
correction
Done. REQ: 0.5
needs-review • confidence 0.00
complaint
KITCHEN- BLINDS BY STOVETOP: CANNOT W 1021 FORES 'LATCH' THEM AT THE BOTTOM, NOT JUST DUE TO CRANK HANDLE; DIDN'T WANT TO BREAK IT (LIKE THE TECH DID WHEN SHOWING US HOW TO LATCH) AND SEEMS LIKE IT WOULD BREAK IF WE WOULD BEND IT FAR ENOUGH TO LATCH IT
partial-match • confidence 0.45
complaint
KITCHEN- BLINDS BY STOVETOP: CANNOT W 1021 FORES 'LATCH' THEM AT THE BOTTOM, NOT JUST DUE TO CRANK HANDLE; DIDN'T WANT TO BREAK IT (LIKE THE TECH DID WHEN SHOWING US HOW TO LATCH) AND SEEMS LIKE IT WOULD BREAK IF WE WOULD BEND IT FAR ENOUGH TO LATCH IT
needs-review • confidence 0.21
cause
NPF.
needs-review • confidence 0.29
cause
NPF.
needs-review • confidence 0.00
correction
Done. REQ: 0.06
needs-review • confidence 0.29
correction
Done. REQ: 0.06
needs-review • confidence 0.00
complaint
KITCHEN- BOTTOM DRAWER (TO LEFT OF SINK) W 1021 FORES DOES NOT CLOSE PROPERLY
partial-match • confidence 0.47
complaint
KITCHEN- BOTTOM DRAWER (TO LEFT OF SINK) W 1021 FORES DOES NOT CLOSE PROPERLY
needs-review • confidence 0.19
cause
NPF. I opened and closed the drawer several times with no issues.
partial-match • confidence 0.47
cause
NPF. I opened and closed the drawer several times with no issues.
needs-review • confidence 0.15
correction
Done. REQ: 0.3
needs-review • confidence 0.32
correction
Done. REQ: 0.3
needs-review • confidence 0.00
complaint
KITCHEN- COUNTERTOP CAULK AT EDGE BY W 1021 FORES PANTRY IS SEPERATING
needs-review • confidence 0.34
complaint
KITCHEN- COUNTERTOP CAULK AT EDGE BY W 1021 FORES PANTRY IS SEPERATING
needs-review • confidence 0.21
cause
The sealant split. I removed the damaged section of sealant, taped it off and resealed it.
needs-review • confidence 0.29
cause
The sealant split. I removed the damaged section of sealant, taped it off and resealed it.
needs-review • confidence 0.14
correction
Done. REQ: 0.5
needs-review • confidence 0.29
correction
Done. REQ: 0.5
needs-review • confidence 0.00
complaint
KITCHEN- FAUCET GETS BEADS OF WATER AT W 1021 FORES THE BASE OF THE FAUCET AND MOVING FAUCET AREA
partial-match • confidence 0.59
complaint
KITCHEN- FAUCET GETS BEADS OF WATER AT W 1021 FORES THE BASE OF THE FAUCET AND MOVING FAUCET AREA
partial-match • confidence 0.46
cause
Its from water splashing out of the sink.
needs-review • confidence 0.28
cause
Its from water splashing out of the sink.
needs-review • confidence 0.15
correction
Done REQ: 0.2
needs-review • confidence 0.00
correction
Done REQ: 0.2
needs-review • confidence 0.00
complaint
KITCHEN- FREEZER DOOR- TOP RIGHT IS W 1021 FORES SCRATCHED (MAY BE LEFT, HAS BLUE TAPE ON IT)
partial-match • confidence 0.60
complaint
KITCHEN- FREEZER DOOR- TOP RIGHT IS W 1021 FORES SCRATCHED (MAY BE LEFT, HAS BLUE TAPE ON IT)
partial-match • confidence 0.60
cause
There is a very small faint scratch. I tried cleaning it with glass cleaner The only fix is a new door. I read the line wrong and the issue is a knick in the top left of the freezer door. Will need a new freezer door
partial-match • confidence 0.46
cause
There is a very small faint scratch. I tried cleaning it with glass cleaner The only fix is a new door. I read the line wrong and the issue is a knick in the top left of the freezer door. Will need a new freezer door
partial-match • confidence 0.46
correction
REQ: 0.5 AND FREEZER DOOR
partial-match • confidence 0.38
correction
REQ: 0.5 AND FREEZER DOOR
needs-review • confidence 0.31
complaint
KITCHEN- FRIDGE CABINET- BOTTOM LEFT W 1021 FORES DAMAGED
needs-review • confidence 0.28
complaint
KITCHEN- FRIDGE CABINET- BOTTOM LEFT W 1021 FORES DAMAGED
needs-review • confidence 0.28
cause
The bottom right of the platform the fridge sits on was damaged when the manufacturer installed the fridge. I Continued on page 4 PAGE 4 Work Order : 14281 glued the piece back down and touched it up with putty. Any other repair will require replacing the style.
needs-review • confidence 0.33
cause
The bottom right of the platform the fridge sits on was damaged when the manufacturer installed the fridge. I Continued on page 4 PAGE 4 Work Order : 14281 glued the piece back down and touched it up with putty. Any other repair will require replacing the style.
needs-review • confidence 0.21
correction
Done. REQ: .5
needs-review • confidence 0.28
correction
Done. REQ: .5
needs-review • confidence 0.00
complaint
KITCHEN- KNIVE RACK BEHIND STOVETOP- W 1021 FORES BOTH NAILS ARE RUSTING
needs-review • confidence 0.29
complaint
KITCHEN- KNIVE RACK BEHIND STOVETOP- W 1021 FORES BOTH NAILS ARE RUSTING
needs-review • confidence 0.21
cause
I took pics
needs-review • confidence 0.29
cause
I took pics
needs-review • confidence 0.00
correction
REQ: .5 AND REPLACING SCREWS
needs-review • confidence 0.29
correction
REQ: .5 AND REPLACING SCREWS
needs-review • confidence 0.00
complaint
KITCHEN- MIDDLE DRAWER (TO LEFT OF SINK) W 1021 FORES DOES NOT CLOSE PROPERLY
needs-review • confidence 0.19
complaint
KITCHEN- MIDDLE DRAWER (TO LEFT OF SINK) W 1021 FORES DOES NOT CLOSE PROPERLY
needs-review • confidence 0.19
cause
NPF. Opened and closed the drawer several times with no issues.
needs-review • confidence 0.15
cause
NPF. Opened and closed the drawer several times with no issues.
needs-review • confidence 0.15
correction
Done. REQ: 0.5
needs-review • confidence 0.00
correction
Done. REQ: 0.5
needs-review • confidence 0.00

Evidence Thread

Destinee McGinley
dealer_or_external • Oct 7, 2026, 5:27 PM
@Alix M
Alix Mongiat
processor • Oct 8, 2026, 8:48 AM
@Destinee M Just a reminder that NPF lines do not pay for warranty. Diagnostics are only covered when a problem is found.
Destinee McGinley
dealer_or_external • Oct 8, 2026, 9:16 AM
@Alix M I kind of figured but I needed to at least submit because the customer can't understand that warr doesnt cover cosmetic and NPF.
Alix Mongiat
processor • Oct 8, 2026, 9:19 AM
I am going to enter them on this one anyways and we will let FR come back.
Alix Mongiat
processor • Oct 8, 2026, 9:20 AM
@Destinee M Can you get photos for Warranty Repair 3? Labor code requires them.
Alix Mongiat
processor • Oct 8, 2026, 9:30 AM
Warranty Repair 10 is not a warranty issue as the fan was installed by Greeneway.
Alix Mongiat
processor • Oct 8, 2026, 9:46 AM
@Destinee M Warranty Repair 21: we need photos of the stove tags with M/S numbers.
Destinee McGinley
dealer_or_external • Oct 8, 2026, 9:53 AM
Alix Mongiat the only tag on the oven anywhere is the one up under the range hood. I will upload that along with the pic for warr3 now
Destinee McGinley
dealer_or_external • Oct 8, 2026, 10:02 AM
@Alix M ^^ For some reason when I try to tag you from my phone it doesn't actually tag you.
Alix Mongiat
processor • Oct 8, 2026, 10:03 AM
It does the same thing for me too when I try to do it from my phone.
Alix Mongiat
processor • Oct 8, 2026, 10:04 AM
@Destinee M Sorry- there is a lot going on with this one so there are a lot of comments. Can you tell me what the correction was for Warranty Repair 31? Did the tech do anything about the marks?
Destinee McGinley
dealer_or_external • Oct 8, 2026, 10:06 AM
@Alix M besides looking and trying to find where the marks came from, no he did not do anything
Destinee McGinley
dealer_or_external • Oct 8, 2026, 10:08 AM
@Alix M this is the tag for the oven I think
Alix Mongiat
processor • Oct 8, 2026, 10:28 AM
Claim 2831983 has been submitted for approval.
Alix Mongiat
processor • Oct 8, 2026, 4:33 PM
@Destinee M From Forest River- Job 1: approved for 0.2 hour Job 2: approved for 0.1 hour Job 3: when was the antifreeze on the floor as unit has been retail owned since May Job 4: denied - NPF Job 5: unit as been retail owned since May, i'm a bit confused how this is a warranty item Job 6: Please provide a photo of the leak as we do not seal the complete shower base Job 7: NPF Job 8: NPF Job 9: is this for the drawer front and the drawer guides? if so we will need these seperated. Job 10: dealership responsibility Job 11: approved for 0.4 hour Job 12: can you advise when this was found as unit was purchased in May Job 13: NPF Job 14: NPF Job 15: approved for 0.2 hour Job 16: denied- NPF Job 17: Please advise when this was found as unit was purchased in May Job 18: approved for 0.3 hour Job 19: approved for 0.2 hour Job 20: NPF Job 21: approved for 0.5 hour Job 22: NPF Job 23: approved for 0.2 hour Job 24: noted with manufacturer Job 25: denied- NPF Job 26: Please advise when this was found as unit was purchased in May Job 27: Please provide a photo showing where the leak is entering Job 28: denied - npf Job 29: approved for 0.3 hour Job 30: This appears it could be touched up, please confirm Job 31: denied - not a warranty item Job 32:  is this a nail sticking out? Job 33: approved for 0.3 hour Job 34: can you advise when this was found as unit was purchased in May Job 35: approved for 2 hours Job 36: approved for 0.5 hour Job 37: NPF
Alix Mongiat
processor • Oct 8, 2026, 4:33 PM
@Heidi H @Chris B
Alix Mongiat
processor • Oct 9, 2026, 9:03 AM
@Destinee M I have gone through and responded to everything I could from the customer documentation. We still need the following: Job 9: Hello, is this for the drawer front and the drawer guides? if so we will need these seperated. *I can separate these, no problem but I need the time separated so I know what to request for each job. Job 30: This appears it could be touched up *Need confirmation this can be touched up and how much time you will need to do so. Job 32: Hello, is this a nail sticking out? If they come back on any that I added notes to, I will let you know.
Alix Mongiat
processor • Oct 9, 2026, 10:02 AM
@Destinee M Job 34: we would recommend a sublet to do a professionally clean. *If you want to get me a quote from someone, I can get that added to this PA. Thanks!
Destinee McGinley
dealer_or_external • Oct 9, 2026, 1:32 PM
@Alix M I WILL GET THAT INFO BY MONDAY AND THEN TALK TO MATT ABOUT THE CLEANING THING
Destinee McGinley
dealer_or_external • Oct 12, 2026, 11:06 AM
@Alix M is warr paying for that cleaning sublet?
Alix Mongiat
processor • Oct 12, 2026, 11:59 AM
@Destinee M Once you receive the estimate, upload it here and I will submit for approval. I can't say yes or no without submitting it to them. Thank you!
Destinee McGinley
dealer_or_external • Oct 16, 2026, 12:57 PM
@Alix M JOB 9- JUST GLIDES JOB 30- IT COULD BE TOUCHED UP BUT DUE TO THE STEPS IT WILL KEEP HAPPENING AND THE GOUGES ARE DEEP. REQ .5 JOB 32-IT IS A STAPLE BUT THAT HAS NOTHING TO DO WITH THE WALL BOWING OUT THE WAY IT IS AND YOU CANT PUSH IT BACK IT IS VERY FIRM
Alix Mongiat
processor • Oct 16, 2026, 1:52 PM
@Destinee M Job 9 states the cabinet door needs to be replaced too due to the drawer hitting it. I want to confirm you are now just asking for guides as the flat rate for just the guides is only 0.2 hour for the pair. Job 30- if the steps are the problem, how will a new door keep this from happening?
iClaims AI
processor • Oct 16, 2026, 11:26 PM
Hi everyone — I reviewed the current RO, 95-photo folder, and sidebar updates. The latest thread shows claim 2831983 was submitted and Forest River approved or denied several items; please focus follow-up on the remaining questions: confirm discovery/retail timing for Jobs 3, 5, 12, 17, 26, and 34; add the requested leak-entry photo for Job 27 and confirm whether the Oct 8 uploads answer the Job 6 leak-photo and Job 21 stove model/serial photo requests; clarify Job 9 scope and split hours between the drawer front and guides if both remain; confirm touch-up feasibility/time and how a new door addresses the interference for Job 30; and identify what is protruding in Job 32. The thread also lists NPF, denied, or dealership-responsibility outcomes on other jobs, so please keep those separate from any remaining warranty request. Thanks. @Chris B @Alix M @Randall B @Matt F @Heidi H @Tricia H @Destinee M @Kimberly F
Alix Mongiat
processor • Oct 19, 2026, 8:38 AM
@Destinee M After adding the comment regarding Job 32, this is FR's response; Hello, when you say remove everything, can you confirm what all you're wanting to remove?
Alix Mongiat
processor • Oct 19, 2026, 8:48 AM
@Destinee M Just so you know- all we need on this one is - Job 9 - updated WO separating the cabinet door and the guides on the drawer. Job 30 - FR won't replace a door when the cause is still an issue. We spoke on the phone last week regarding this- Can the steps be adjusted at all to not hit the door and cause future damage to a new door? Job 32: Hello, when you say remove everything, can you confirm what all you're wanting to remove? (I just added this comment this morning) Job 34: we would recommend a sublet to do a professionally clean.
Destinee McGinley
dealer_or_external • Oct 19, 2026, 10:39 AM
@Alix M JOB 9- SEPARATED JOB 30- THERE ARE NO ADJUSTMENTS TO BE MADE, MATT SAYS IT IS JUST MANUF FLAW/DESIGN UNFORTUNATELY. 32- THE HEADER TRIM, SLIDING DOOR, DOOR TRIM, BATTON STRIPS, OUTLET, AND CORNER MOLDING NEED TO BE REMOVED
Destinee McGinley
dealer_or_external • Oct 19, 2026, 10:42 AM
@Alix M
Alix Mongiat
processor • Oct 19, 2026, 11:35 AM
@Destinee M @Matt F Job 30- do you want approval to touch up the door then since this will keep happening even on a new door?
Destinee McGinley
dealer_or_external • Oct 19, 2026, 11:41 AM
@Alix M SURE LETS DO THAT
Alix Mongiat
processor • Oct 19, 2026, 11:43 AM
@Destinee M Thank you. I have added notes. Any luck on that sublet for Job 34?
Destinee McGinley
dealer_or_external • Oct 19, 2026, 12:54 PM
@Alix M we are having our cleaning person try to get after it
Alix Mongiat
processor • Oct 19, 2026, 1:32 PM
@Destinee M Okay, let me know if that works and how long it takes them to get it out if it does.
Alix Mongiat
processor • Oct 19, 2026, 1:35 PM
I have submitted 2841163 for the drawer guides on job 9 since the other PA was already in for the labor code of the cabinet door.
Alix Mongiat
processor • Oct 19, 2026, 4:22 PM
@Destinee M Drawer guide replacement on job 9 was approved for 0.5 hour.
Alix Mongiat
processor • Oct 19, 2026, 4:36 PM
@Destinee M Updated: Job 1: approved for 0.2 hour Job 2: approved for 0.1 hour Job 3: approved for 0.5 hour goodwill Job 4: denied - NPF Job 5: approved for 0.3 hour Job 6: approved for 0.5 hour goodwill as we do not seal this area during production Job 7: NPF Job 8: NPF Job 9: approved for 0.4 hour to replace drawer guide Job 10: dealership responsibility Job 11: approved for 0.4 hour Job 12: approved for 0.5 hour Job 13: approved for 0.05 hour Job 14: NPF Job 15: approved for 0.2 hour Job 16: denied- NPF Job 17: approved for 0.3 hour Job 18: approved for 0.3 hour Job 19: approved for 0.2 hour Job 20: NPF Job 21: approved for 0.5 hour Job 22: NPF Job 23: approved for 0.2 hour Job 24: noted with manufacturer Job 25: denied- NPF Job 26: approved for 0.3 hour Job 27: approved for 0.5 hour Job 28: denied - npf Job 29: approved for 0.3 hour *Job 30: Hello, can you provide a picture of the stairs showing why they cannot be adjusted to prevent this from happening again? Job 31: denied - not a warranty item Job 32:  approved for 4 hours  the labor time submitted to Forest River has been reviewed and reduced based on the photos and description provided as well as the most applicable flat rate code. Job 33: approved for 0.3 hour Job 34: need sublet Job 35: approved for 2 hours Job 36: approved for 0.5 hour Job 37: NPF Job 38: approved for 0.4 hour to replace cabinet door (goes with job 9)
Destinee McGinley
dealer_or_external • Oct 20, 2026, 3:41 PM
@Alix M job 34 our cleaner spent 1 hour trying to clean it out and it will not come out, do we submit for replacement rug now?
Alix Mongiat
processor • Oct 20, 2026, 4:05 PM
@Destinee M Do you have updated photos of how it looks now and a detailed update on what they attempted to do to the rug to clean it? Just want to be sure I have all information as Forest River specifically said to get a sublet cleaner to clean it.
Alix Mongiat
processor • Oct 20, 2026, 4:07 PM
@Destinee M Do you have updated photos of how it looks now and a detailed update on what they attempted to do to clean it? Just want to be sure I have all information as Forest River specifically said to get a sublet cleaner to clean it.
iClaims AI
processor • Oct 20, 2026, 5:08 PM
Hi everyone — I reviewed the current RO, 95-photo folder, and sidebar updates. The latest thread shows claim 2831983 was submitted and Forest River approved or denied several items; please focus follow-up on the remaining questions: confirm discovery/retail timing for Jobs 3, 5, 12, 17, 26, and 34; add the requested leak-entry photo for Job 27 and confirm whether the Oct 8 uploads answer the Job 6 leak-photo and Job 21 stove model/serial photo requests; clarify Job 9 scope and split hours between the drawer front and guides if both remain; confirm touch-up feasibility/time and how a new door addresses the interference for Job 30; and identify what is protruding in Job 32. The thread also lists NPF, denied, or dealership-responsibility outcomes on other jobs, so please keep those separate from any remaining warranty request. Thanks. @Chris B @Alix M @Randall B @Matt F @Heidi H @Tricia H @Destinee M @Kimberly F
Alix Mongiat
processor • Oct 26, 2026, 8:44 AM
@Destinee M I wanted to follow up on this- we are going to need to find a sublet since that is what Forest River asked for. If you could contact someone and get an estimate for me. Then if the sublet doesn't work, we can try and request replacement.
Destinee McGinley
dealer_or_external • Oct 26, 2026, 11:20 AM
@Alix M DURACLEAN IN PLOVER WISCONSIN QUOTED $150-$200
Alix Mongiat
processor • Oct 26, 2026, 11:54 AM
@Destinee M We need a copy of the estimate to upload with the PA. Thank you!
Destinee McGinley
dealer_or_external • Oct 26, 2026, 12:01 PM
@Alix M UPLOADING IN 5
Alix Mongiat
processor • Oct 26, 2026, 12:25 PM
@Destinee M I have updated the PA with the sublet. Now we just need the following and we should be all set (hopefully) *Job 30: Hello, can you provide a picture of the stairs showing why they cannot be adjusted to prevent this from happening again?
Alix Mongiat
processor • Oct 26, 2026, 1:31 PM
@Destinee M FR will authorize the sublet but they need the VIN put on the estimate. Please get the VIN added and let me know so I can upload it for FR
Destinee McGinley
dealer_or_external • Oct 29, 2026, 10:45 AM
@Alix M OKAY SOUNDS GOOD
Alix Mongiat
processor • Oct 29, 2026, 11:02 AM
@Destinee M Please let me know when you upload the Estimate with the VIN so I can officially get approval. Thanks.
Destinee McGinley
dealer_or_external • Oct 29, 2026, 11:19 AM
@Alix M
Alix Mongiat
processor • Oct 29, 2026, 11:47 AM
@Destinee M Thank you - added. Now all we need is the photos for Job 30.
Destinee McGinley
dealer_or_external • Oct 29, 2026, 12:04 PM
@Alix M UPLOADED AND NO ADJUSTMENT TO BE MADE
Alix Mongiat
processor • Oct 29, 2026, 12:25 PM
Added, thanks.
Alix Mongiat
processor • Oct 29, 2026, 1:30 PM
@Destinee M Job 30 was approved for 0.2 hour to touch up. Job 34: approved for $150 - taxes not covered under warranty.

Claim Files

doc03964220261029100309.pdf
main-pdf • Oct 29, 2026, 11:18 AM • 225,362 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Flagstaff/14281/doc03964220261029100309.pdf
14281 UPDATED.pdf
updated-packet • Oct 19, 2026, 10:41 AM • 104,828 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Flagstaff/14281/14281 UPDATED.pdf
14281.pdf
main-pdf • Oct 7, 2026, 5:26 PM • 103,609 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Flagstaff/14281/14281.pdf
14281.pdf
main-pdf • Oct 7, 2026, 5:26 PM • 103,609 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Flagstaff/14281/14281.pdf
14281.pdf
main-pdf • Oct 7, 2026, 5:26 PM • 103,609 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/14281/14281.pdf