Claim explorer / evidence thread
Claim 14246
GRE 8220 • Alix • Write Off • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
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Compliance Score
100/100
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Violations Detected
1
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Missing Items
9
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Deadline Status
Overdue / escalation ready
15 days open in the visible workflow.
Recommended Action
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Dossier completeness
Files 5 • RO lines 9 • human-described photos 4 • 3C yellow • reconciliation reconciled • linked side comments 4
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Oct 16, 2026, 11:46 AM to Oct 18, 2026, 2:55 AM.
Indexed evidence
2 docs / 0 images
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Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
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Expert evidence pressure
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Escalation posture
Monitor
15 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
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Path
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/14246/WO_14246_JOB_1_2026.10.07_08.36.04.jpeg
Timeline
First seen Oct 16, 2026, 11:46 AM • last seen Oct 18, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Oct 20, 2026, 7:53 PM • processor • TESTING AND LEARNING — Testing/Learning claim 14246, GRE 8220 / Write Off. The RO records a reconnected exterior-light wire and a taped underbelly repair after a tire blowout on a 2019 Salem. It bills $234.08 to warranty
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 1
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Claim Lines
complaint
OUTDOOR UNDERLIGHTING NOT WORKING W 1021 FORES
needs-review • confidence 0.00
cause
Check operation of out door under lighting. Not working.
needs-review • confidence 0.00
correction
Found that the wiring under the floor had come disconnected. Reconnect and tested good. REQ .5
needs-review • confidence 0.00
complaint
TIRE BLOWOUT WRAPPED AROUND CHORDS FOR W 1021 FORES HYDRAULIC LEVELING SYSTEM, WOULD LIKE US TO MAKE SUER EVERYHTING IS OKAY AND/OR PUT CHORD BACK WHERE IT GOES BECAUSE IT IS HANGING LOW
needs-review • confidence 0.00
cause
Tire blowout damage to under belly material.
needs-review • confidence 0.13
correction
Taped up damaged area. REQ 1.5
needs-review • confidence 0.09
complaint
CUSTOMER STATES THEY CAN HEAR A CONSTANT E 18215 DOMRZ CLICKING WHEN RUNNING THE HEAT, BELIEVED TO BE COMING FROM THE FURNACE
needs-review • confidence 0.00
cause
Test furnace for operation. Customer says that it makes a clicking sound when running.
needs-review • confidence 0.00
correction
I ran it for a couple of hours. Couldn't duplicate any clicking noise. 4 2 BLOWOUTS, 2 FLATS, 2 SERVICE CALLS COLE HAS MORE E 18215 DOMRZ INFO WS WINTERIZE WATER SYSTEM & TRAPS -SELF CONTAINED - E 18215 DOMRZ TOWABLE Continued on page 2 PAGE 2 Work Order : 14246
needs-review • confidence 0.00
Evidence Thread
Destinee McGinley
dealer_or_external • Oct 16, 2026, 11:37 AM
@Alix M work completed
Alix Mongiat
processor • Oct 16, 2026, 11:55 AM
@Destinee M Can you clarify what photos we have in here? Based on the correction for Job 2 - they all appear to be Job 2 but they are labeled Job 1, just want to verify before I enter.
Destinee McGinley
dealer_or_external • Oct 16, 2026, 11:56 AM
@Alix M I think they are for job 2 and there are no photos for job 1
Alix Mongiat
processor • Oct 16, 2026, 11:57 AM
@Destinee M Warranty expired in 2020 for this unit, none of this would be covered under warranty.
Destinee McGinley
dealer_or_external • Oct 16, 2026, 11:57 AM
@Alix M they just bought this on sept 17 26
Alix Mongiat
processor • Oct 16, 2026, 11:58 AM
Was it a used unit? This is a 2019 unit. I am not sure what to tell you as the warranty expired in 2020 based on the registration in Forest River.
Alix Mongiat
processor • Oct 16, 2026, 12:00 PM
@Destinee M Was it a used unit? This is a 2019 unit. I am not sure what to tell you as the warranty expired in 2020 based on the registration in Forest River.
Alix Mongiat
processor • Oct 16, 2026, 1:58 PM
Spoke with Destinee- this does not need to be processed through warranty. Moving to Write Off.
iClaims AI
processor • Oct 20, 2026, 7:53 PM
TESTING AND LEARNING — Testing/Learning claim 14246, GRE 8220 / Write Off. The RO records a reconnected exterior-light wire and a taped underbelly repair after a tire blowout on a 2019 Salem. It bills $234.08 to warranty: $210 labor, $3.60 tape and $20.48 extras. The $799.87 grand total also includes customer work such as tires and winterization and is not a factory-warranty loss.
WHY FACTORY PAYMENT WAS NOT PURSUED: the October 16 sidebar states that Forest River's registration showed warranty expiration in 2020. The September 17, 2026 purchase was a recent used-unit sale, not proof of renewed factory coverage. After speaking with Destinee, Alix expressly confirmed the work did not need to be processed through warranty and moved it to Write Off. The packet therefore supports an intentional decision not to submit, rather than a documented manufacturer denial of $234.08.
WHAT COULD HAVE BEEN DIFFERENT: verify original warranty eligibility and the correct payer before coding completed used-unit repairs to the manufacturer. Document any separate dealer commitment, customer authorization or genuinely applicable coverage; a tire blowout also needs evidence of its cause before attributing resulting damage to a warrantable defect. The four photos show underbelly patching, consistent with Job 2 despite Job 1 labels; they do not document the light-wire fault or prove why the tire failed. Better labeling would improve the record, but would not cure the stated factory-coverage problem. Reconcile the warranty-coded $234.08 against the actual ledger and intended payer without reopening the withdrawn factory submission. Owner confirms unpaid/write-off status; exact net accounting loss remains unverified. Retrospective learning only. @Chris B @Heidi H @Tricia H