Claim explorer / evidence thread
Claim 14126
GRE 8220 • Alix • OEM Review • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 6
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
48d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Completed stage
48d elapsed • 0d remaining
Payment Due
Approaching deadline
48d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
48d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
48d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Approaching deadline
48 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 3 • RO lines 6 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 8
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
8
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 14, 2026, 3:40 PM to Sep 29, 2026, 2:55 AM.
Indexed evidence
3 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
48 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/14126/IMG_20260923_125507.jpg
Timeline
First seen Sep 14, 2026, 3:40 PM • last seen Sep 29, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Oct 15, 2026, 7:10 PM • processor • @Chris B @Ashlee O @Heidi H @Stephanie K @Alix M
iClmais REVIEW UPDATE GRE 8220 / Forest River / RO 14126. The current packet supports the vendor evidence request: the photos identify the Coleman Mach A/C units/s
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 0 • info / missing-doc asks 16 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
No browser-previewable images were available for this claim yet.
Claim Lines
complaint
Customer states one AC thermostat reads W 1021 FORES way differently from the others.
needs-review • confidence 0.06
complaint
Customer states one AC thermostat reads W 1021 FORES way differently from the others.
needs-review • confidence 0.05
cause
Found zone 3 was reading 20 or so degrees lower than the other two zones. Verified external sensors were being utilized on zones 2 and 3. Warmed temp sensor and confirmed movement at thermostat for both zones 2 and 3. Bad room temp sensor for zone 3.
needs-review • confidence 0.30
cause
Found zone 3 was reading 20 or so degrees lower than the other two zones. Verified external sensors were being utilized on zones 2 and 3. Warmed temp sensor and confirmed movement at thermostat for both zones 2 and 3. Bad room temp sensor for zone 3.
needs-review • confidence 0.16
correction
Replaced zone 3 room temp sensor. All three zones read within a margin of error. Checks OK.
needs-review • confidence 0.30
correction
Replaced zone 3 room temp sensor. All three zones read within a margin of error. Checks OK.
needs-review • confidence 0.16
Evidence Thread
Matt Ferkey
dealer_or_external • Sep 14, 2026, 3:36 PM
@Alix M Completed.
Alix Mongiat
processor • Sep 14, 2026, 4:01 PM
@Matt F Please provide photos and tags of AC. Thanks!
Alix Mongiat
processor • Sep 14, 2026, 4:01 PM
@Matt F Please provide photos and tags of AC. Thanks!
Alix Mongiat
processor • Sep 14, 2026, 4:05 PM
@Matt F What brand A/C unit does this unit have?
Alix Mongiat
processor • Sep 22, 2026, 8:42 AM
@Destinee M @Dustin L Can either of you assist on this? Thanks!
Dustin Lucas
dealer_or_external • Sep 22, 2026, 10:14 AM
@Alix M Coleman Mach
Alix Mongiat
processor • Sep 22, 2026, 10:42 AM
PA 2808178 has been submitted for approval
*THIS DOES REQUIRE PART RETURN
Alix Mongiat
processor • Sep 22, 2026, 11:47 AM
@Dustin L @Destinee M @Matt F From FR: THIS IS A VENDOR PRODUCT, VENDOR PRODUCTS HAVE TO BE SENT TO THE VENDOR FOR PRE-AUTH. THEREFORE WE NEED PHOTOS OF THE CONCERN AND SERIAL TAGS TO BE ABLE TO PROCESS THIS LINE.
(I already went back and told them that the labor line doesn't require photos- this is their response to me stating that.)
Matt Ferkey
dealer_or_external • Sep 22, 2026, 12:31 PM
@Alix M we have a bad room sensor that I can return to them if needed. I uploaded the seral tags for all three A/Cs
Alix Mongiat
processor • Sep 22, 2026, 1:03 PM
Added photo and notes.
Alix Mongiat
processor • Sep 23, 2026, 12:41 PM
@Matt F
PER VENDOR, What is the part number off the defective room sensor? Which serial number is the zone 3 serial number?
Matt Ferkey
dealer_or_external • Sep 23, 2026, 1:58 PM
@Alix Mongiat 5263 is the third AC. I added a photo of the room sensor PN
Alix Mongiat
processor • Sep 23, 2026, 2:23 PM
Added. Thanks
Alix Mongiat
processor • Sep 24, 2026, 10:45 AM
@Matt F @Dustin L This was approved for 1 hour Please upload the invoice and I will get this submitted for you as the price listed is over the 5% shop supplies allowed.
Alix Mongiat
processor • Oct 5, 2026, 1:25 PM
Following up on this. Thanks.
ics ai
processor • Oct 15, 2026, 7:10 PM
@Chris B @Ashlee O @Heidi H @Stephanie K @Alix M
iClmais REVIEW UPDATE GRE 8220 / Forest River / RO 14126. The current packet supports the vendor evidence request: the photos identify the Coleman Mach A/C units/serials and the room temperature sensor part number, and the RO documents replacement of the zone 3 room sensor with all three zones checking within an acceptable margin afterward. The remaining open item is invoice/final-payment support. The live sidebar shows the repair was approved for 1.0 hour, but the invoice was still requested because the listed price exceeds the 5% shop-supplies allowance, followed by an Oct. 5 follow-up. Please upload/confirm the invoice and any required part-return/payment support so the claim can be finalized. No source files or claim status were changed. [ICS-AI-GRE-14126-20261015T230800Z]
Claim Files
14126 - Harvieux.pdf
pdf • Sep 14, 2026, 3:35 PM • 72,360 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/14126/14126 - Harvieux.pdf
14126 - Harvieux.pdf
pdf • Sep 14, 2026, 3:35 PM • 72,360 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/14126/14126 - Harvieux.pdf
14126 - Harvieux.pdf
pdf • Sep 14, 2026, 3:35 PM • 72,360 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/14126/14126 - Harvieux.pdf