Claim explorer / evidence thread
Claim 14090
GRE 8220 • Alix • OEM Review • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 10
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
40d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
40d elapsed • 0d remaining
Auto-Approved
Completed stage
40d elapsed • 0d remaining
Payment Due
Approaching deadline
40d elapsed • 5d remaining
Escalation Eligible
Upcoming statutory deadline
40d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
40d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
10
No active evidence gaps are listed.
Deadline Status
Approaching deadline
40 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 7 • RO lines 6 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 1
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
4
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Sep 21, 2026, 11:48 AM to Oct 31, 2026, 6:15 PM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
40 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/14090 - HARPER - late
Timeline
First seen Sep 21, 2026, 11:48 AM • last seen Oct 31, 2026, 6:15 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Oct 27, 2026, 3:14 PM • processor • @Destinee M @Matt F @Dustin L This one is now late as well due to no response from Greeneway on the items we needed.
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 1 • info / missing-doc asks 3 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUSTOMER STATES RECALL FOR WIRE HARNESS W 1020 GRAND FOR REFER RECALL 22V038
partial-match • confidence 0.43
complaint
CUSTOMER STATES RECALL FOR WIRE HARNESS W 1020 GRAND FOR REFER RECALL 22V038
needs-review • confidence 0.03
cause
pics taken inspection done all wiring is secured away from burner
needs-review • confidence 0.33
cause
pics taken inspection done all wiring is secured away from burner
needs-review • confidence 0.04
correction
all wiring is secured from burner on refrigerator
partial-match • confidence 0.48
correction
all wiring is secured from burner on refrigerator
needs-review • confidence 0.25
complaint
CUSTOMER STATES BEDROOM SLIDE IS E 80560 HARPE STICKING AND BLOWING THE COMPUTER, CUSTOMER RESETS BOARD AND IT WORKS FOR A BIT
needs-review • confidence 0.00
complaint
CUSTOMER STATES BEDROOM SLIDE IS E 80560 HARPE STICKING AND BLOWING THE COMPUTER, CUSTOMER RESETS BOARD AND IT WORKS FOR A BIT
needs-review • confidence 0.00
cause
pics taken of tag and control board I also re sinks slide this is a swyteck slide put front master bedroom I found that it was showing low voltage
needs-review • confidence 0.06
cause
pics taken of tag and control board I also re sinks slide this is a swyteck slide put front master bedroom I found that it was showing low voltage
needs-review • confidence 0.06
correction
told customer that the battery disconnect needs to be on and battery needs to be fully charged
needs-review • confidence 0.00
correction
told customer that the battery disconnect needs to be on and battery needs to be fully charged
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Oct 5, 2026, 1:29 PM
@Dustin L @Destinee M Following up on this. We only have until end of next week to submit for payment before this is a late submit and will be denied.
iClaims AI
processor • Oct 26, 2026, 4:22 PM
---TIME SENSITIVE---
GRE 8220 | RO 14090 (Harper) | PA 981545. Reviewed both RO pages, all six photos individually and the complete sidebar threads.
Priority: obtain the complete customer-signed final WO with the actual repair/completion date. Alix requested the signature September 22, followed up September 28 and warned October 5 that the submission window would expire at the end of the following week. Confirm current OEM claim status and obtain written late-filing acceptance if it was not submitted within the applicable window; the packet does not establish a submission receipt or payment.
The refrigerator harness recall 22V038 is approved for 0.5 hour and the RO bills 0.5 hour/$70. The technician records inspection and securing the wiring away from the burner. The photos show the refrigerator/access area and identification, but do not independently certify the full recall procedure. Retain the supporting recall completion record and any OEM-required proof with the signed final.
Keep the $70 warranty line separate from $249.53 customer-pay slide/service-call charges; the $319.53 total is not the GD claim balance. Alix also identified a separate Web Crack Inspection campaign September 21. Confirm its VIN applicability/current disposition separately; this RO does not document that inspection as completed. Assign an owner and target date for the signed final and accepted submission reference.
@Matt F @Alix M @Heidi H @Chris B @Dustin L @Destinee M @Randall B
Alix Mongiat
processor • Oct 27, 2026, 3:14 PM
@Destinee M @Matt F @Dustin L This one is now late as well due to no response from Greeneway on the items we needed.
Claim Files
14090 - HARPER.pdf
pdf • Sep 21, 2026, 11:21 AM • 72,820 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/14090 - HARPER/14090 - HARPER.pdf