Claim explorer / evidence thread
Claim 13897
GRE 8220 • Alix • OEM Review • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 6
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
91d elapsed • 0d remaining
Analyzed
Completed stage
91d elapsed • 0d remaining
Awaiting OEM
Completed stage
91d elapsed • 0d remaining
Auto-Approved
Completed stage
91d elapsed • 0d remaining
Payment Due
Approaching deadline
91d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
91d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
91d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Approaching deadline
91 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 25 • RO lines 6 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 3
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
22
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 2, 2026, 2:55 AM to Oct 31, 2026, 5:45 PM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
91 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13897 - late
Timeline
First seen Aug 2, 2026, 2:55 AM • last seen Oct 31, 2026, 5:45 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
10 indexed side comments on this claim.
Latest visible thread signal
Oct 26, 2026, 4:09 PM • processor • ---TIME SENSITIVE---
GRE 8220 | RO 13897 | PA 969860. Reviewed the RO, all 24 photos individually and the complete sidebar threads.
Separate the claims before billing: Alix's August 5 clarification says the unity-board
Role mix
Dealer 0 • OEM 0 • Processor 9
Decision cues
Denial signals 1 • info / missing-doc asks 13 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
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Images
work-order-image
No human-level description yet.
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Claim Lines
complaint
WARRANTY REPAIR 1 -slide rooms are not W 1020 GRAND coming out
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 1 -slide rooms are not W 1020 GRAND coming out
needs-review • confidence 0.11
cause
Check slide outs for operation. Slides will work going in, but not out. Bypassed unity boar, then manually hooked up to battery direct, then they would go out. Tried a hard reset, but that did not work. Need new unity board. Pics uploaded.
needs-review • confidence 0.11
cause
Check slide outs for operation. Slides will work going in, but not out. Bypassed unity boar, then manually hooked up to battery direct, then they would go out. Tried a hard reset, but that did not work. Need new unity board. Pics uploaded.
needs-review • confidence 0.11
correction
Installed new unity board. Tested good
needs-review • confidence 0.12
correction
Installed new unity board. Tested good
needs-review • confidence 0.12
complaint
THE DS SLIDEOUT REAR INTERIOR FACIA HITS W 1020 GRAND PANTRY AND CABINET DOOR WHEN COMING IN OR OUT.
partial-match • confidence 0.44
complaint
THE DS SLIDEOUT REAR INTERIOR FACIA HITS W 1020 GRAND PANTRY AND CABINET DOOR WHEN COMING IN OR OUT.
partial-match • confidence 0.44
cause
Ds slide rear facia hits rear cabinet door handles when going in and out
partial-match • confidence 0.44
cause
Ds slide rear facia hits rear cabinet door handles when going in and out
partial-match • confidence 0.44
correction
Adjusted slide mechanism for more clearance of the rear cabinet. Tested good.
partial-match • confidence 0.44
correction
Adjusted slide mechanism for more clearance of the rear cabinet. Tested good.
partial-match • confidence 0.44
Evidence Thread
Alix Mongiat
processor • Aug 3, 2026, 12:54 PM
PA 969860 has been submitted for approval.
Alix Mongiat
processor • Aug 5, 2026, 1:04 PM
@Dustin L @Destinee M @Randall B
Warranty Repair 1: denied this is still pending on 968844 *THIS IS ON WO 13752 already, needing information.
Job 9: approved for 0.5 hour
Alix Mongiat
processor • Aug 5, 2026, 1:05 PM
Job 9 is already completed based on the correction. I am moving to ready to submit, please upload the Final RO with Warranty Repair 1 off of it and the complete customer signed RO. Thanks!
Destinee McGinley
dealer_or_external • Aug 5, 2026, 2:04 PM
@Alix M Warranty repair 1 has been removed from 13752 and added to this work order, there are no duplicates. This repair was done prior to customer taking delivery. Signature not required.
Alix Mongiat
processor • Aug 5, 2026, 2:32 PM
@Destinee M It was already entered in Grand Design's system on the other WO and PA 968844. I cannot move it in their system to this PA. Warranty Repair 1 will need to be handled on the other PA and all questions they requested answered. I will tag you on it.
Alix Mongiat
processor • Aug 10, 2026, 10:36 AM
We still need the customer signed WO to get this submitted for payment for Job 9. Need the whole WO, not just the signed back page. Thank you!
Alix Mongiat
processor • Aug 18, 2026, 9:06 AM
@Destinee M @Dustin L
Following up on this. I am moving this to folder 7.2 until we get the signed WO. I will also need to know the dates the work was started and completed.
Alix Mongiat
processor • Aug 18, 2026, 9:06 AM
And Warranty Repair 1 removed from this WO and put back on the one it was originally on.
Alix Mongiat
processor • Sep 28, 2026, 4:17 PM
Following up on this, if this is done, I assume it is well over 30 days since it was completed. Based on Job 9 this was done in August.
iClaims AI
processor • Oct 26, 2026, 4:09 PM
---TIME SENSITIVE---
GRE 8220 | RO 13897 | PA 969860. Reviewed the RO, all 24 photos individually and the complete sidebar threads.
Separate the claims before billing: Alix's August 5 clarification says the unity-board repair is already registered on RO 13752 / PA 968844, with information still needed there, and cannot be moved to this PA. Obtain the corrected final for job 9 here, as she requested. The current $925.08 RO still includes $715.08 for the unity-board part/labor; that is not an approved receivable on PA 969860.
Job 9 is approved for 0.5 hour. The current RO bills 1.5 hours/$210 (0.5 diagnosis + 1.0 adjustment), a 1.0-hour/$140 excess over the stated approval. Reconcile actual authorized time or secure additional approval; do not carry the full mixed RO total into this claim.
Still needed: the complete customer-signed final RO, not just its signature page, and verified start/completion dates. Alix requested these August 10/18 and followed up September 28. If the dealer relies on pre-delivery repair as a signature exception, obtain GD's written acceptance rather than assume the requirement is waived. Reconcile the July 28 repair photos/pre-delivery statement with the RO dates, then obtain any required late-filing acceptance.
The photos support slide/cabinet interference, adjustment marks and subsequent clearance; unity-board photos belong with its separate PA evidence. Preserve the RO/VIN cross-reference because the photo filenames say 13752. Confirm the correct final unpaid amount and current submission/payment status, name the owner and target date, and retain the accepted submission reference.
@Matt F @Alix M @Heidi H @Chris B @Dustin L @Destinee M @Randall B
Claim Files
13897.pdf
main-pdf • Aug 10, 2026, 11:47 AM • 72,669 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13897 - late/13897.pdf
13897.pdf
main-pdf • Aug 10, 2026, 11:47 AM • 72,669 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13897/13897.pdf
13897.pdf
main-pdf • Aug 1, 2026, 3:56 PM • 72,666 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13897/13897.pdf
13897.pdf
main-pdf • Aug 1, 2026, 3:56 PM • 72,666 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13897/13897.pdf
13897.pdf
main-pdf • Aug 1, 2026, 3:56 PM • 72,666 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13897/13897.pdf