Claim explorer / evidence thread
Claim 13851b
GRE 8220 • Alix • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 108
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Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
108
No active evidence gaps are listed.
Deadline Status
Approaching deadline
67 days open in the visible workflow.
Recommended Action
Await OEM Response
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Dossier completeness
Files 54 • RO lines 36 • human-described photos 0 • 3C red • reconciliation reconciled • linked side comments 1
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
31
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: Aug 26, 2026, 2:51 AM to Oct 31, 2026, 4:45 PM.
Indexed evidence
1 docs / 24 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13851B - ZALEWSKI
Timeline
First seen Aug 26, 2026, 2:51 AM • last seen Oct 31, 2026, 4:45 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
14 indexed side comments on this claim.
Latest visible thread signal
Oct 26, 2026, 9:25 AM • processor • @Dustin L @Destinee M
Warranty Repair 1: approved for 0.1 hour flat rate
Warranty Repair 2: approved for 0.5 hour
Warranty Repair 3: approved for 0.8 hour
Warranty Repair 4: approved for 0.6 hour
Warranty Repair 5: appr
Role mix
Dealer 0 • OEM 0 • Processor 14
Decision cues
Denial signals 0 • info / missing-doc asks 8 • approval signals 8
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Work missing-doc or reply asks first from the thread.
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Images
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
Open RV island shows exposed plumbing and wiring; no clear damage is visible.
Human interpretation • confidence 0.74
work-order-image
Close-up of unfinished framing and a dark panel; no definite damage or claim identity visible.
Human interpretation • confidence 0.48
work-order-image
Cabinet trim removed, exposing unfinished wood framing and an open edge seam.
Human interpretation • confidence 0.76
work-order-image
Cracked black structural panel near a wood support and metal bracket.
Human interpretation • confidence 0.72
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
RV window shown; possible seal or trim separation at the upper-right corner.
Human interpretation • confidence 0.82
work-order-image
Glossy panel shows localized surface peeling or abrasion near the upper edge.
Human interpretation • confidence 0.62
work-order-image
Interior RV window shows pronounced wrinkling or hazing across the upper-left glass.
Human interpretation • confidence 0.74
work-order-image
Image shows a service-bay ceiling; no vehicle, component, or damage is visible.
Human interpretation • confidence 0.97
work-order-image
Close-up shows a long diagonal crack in a glass pane or window.
Human interpretation • confidence 0.91
work-order-image
RV window glass and black frame shown; no clear defect is visible.
Human interpretation • confidence 0.66
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
Claim Lines
complaint
WARRANTY REPAIR 1 - In the bathroom W 1021 FORES batten strip not secured to wall
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 1 - In the bathroom W 1021 FORES batten strip not secured to wall
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 1 - In the bathroom W 1021 FORES batten strip not secured to wall
needs-review • confidence 0.11
cause
Trim is not secured from mfg
needs-review • confidence 0.11
cause
Trim is not secured from mfg
needs-review • confidence 0.11
cause
Trim is not secured from mfg
needs-review • confidence 0.11
correction
Used pin nailer to secure trim WARR
needs-review • confidence 0.11
correction
Used pin nailer to secure trim WARR
needs-review • confidence 0.11
correction
Used pin nailer to secure trim WARR
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 2 - White splotches all W 1021 FORES over the wood fascia and cabinet doors and interior doors
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 2 - White splotches all W 1021 FORES over the wood fascia and cabinet doors and interior doors
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 2 - White splotches all W 1021 FORES over the wood fascia and cabinet doors and interior doors
needs-review • confidence 0.17
cause
Left over putty to om mfg
needs-review • confidence 0.05
cause
Left over putty to om mfg
needs-review • confidence 0.05
cause
Left over putty to om mfg
needs-review • confidence 0.05
correction
I used murpheys oil soap to scrub away the white splotches on doors cabinets and dark wood trim WARR
needs-review • confidence 0.20
correction
I used murpheys oil soap to scrub away the white splotches on doors cabinets and dark wood trim WARR
needs-review • confidence 0.20
correction
I used murpheys oil soap to scrub away the white splotches on doors cabinets and dark wood trim WARR
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 3 -Slider door for W 1021 FORES bathroom is bowed and rubs on the wall when opening and closing
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 3 -Slider door for W 1021 FORES bathroom is bowed and rubs on the wall when opening and closing
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 3 -Slider door for W 1021 FORES bathroom is bowed and rubs on the wall when opening and closing
needs-review • confidence 0.20
cause
Warped door PLEASE ORDER SLIDER DOOR 26"W X 78"T. DARK WOOD COLOR PICS TAKEN .75 REQUESTED
needs-review • confidence 0.09
cause
Warped door PLEASE ORDER SLIDER DOOR 26"W X 78"T. DARK WOOD COLOR PICS TAKEN .75 REQUESTED
needs-review • confidence 0.09
cause
Warped door PLEASE ORDER SLIDER DOOR 26"W X 78"T. DARK WOOD COLOR PICS TAKEN .75 REQUESTED
needs-review • confidence 0.17
correction
........ WARR
needs-review • confidence 0.00
correction
........ WARR
needs-review • confidence 0.00
correction
........ WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 4 - Some of the black W 1021 FORES window frames are scraped down to bare metal
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 4 - Some of the black W 1021 FORES window frames are scraped down to bare metal
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 4 - Some of the black W 1021 FORES window frames are scraped down to bare metal
needs-review • confidence 0.25
cause
The window frames on some windows were scratched up while being installed at mfg pics taken
needs-review • confidence 0.12
cause
The window frames on some windows were scratched up while being installed at mfg pics taken
needs-review • confidence 0.12
cause
The window frames on some windows were scratched up while being installed at mfg pics taken
needs-review • confidence 0.20
correction
I used a black paint pen and dabbed paint over the bare metal scratches on 5 window frames WARR
needs-review • confidence 0.17
correction
I used a black paint pen and dabbed paint over the bare metal scratches on 5 window frames WARR
needs-review • confidence 0.17
correction
I used a black paint pen and dabbed paint over the bare metal scratches on 5 window frames WARR
needs-review • confidence 0.25
complaint
WARRANTY REPAIR 5 -Upper valance above W 1021 FORES Continued on page 2 PAGE 2 Work Order : 13851B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** microwave has missing finish
needs-review • confidence 0.16
complaint
WARRANTY REPAIR 5 -Upper valance above W 1021 FORES Continued on page 2 PAGE 2 Work Order : 13851B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** microwave has missing finish
needs-review • confidence 0.16
complaint
WARRANTY REPAIR 5 -Upper valance above W 1021 FORES Continued on page 2 PAGE 2 Work Order : 13851B ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** microwave has missing finish
needs-review • confidence 0.16
cause
Missing finish from mfg
needs-review • confidence 0.12
cause
Missing finish from mfg
needs-review • confidence 0.12
cause
Missing finish from mfg
needs-review • confidence 0.12
correction
Used a colored marker and pencil to cover and blend the finish WARR
needs-review • confidence 0.12
correction
Used a colored marker and pencil to cover and blend the finish WARR
needs-review • confidence 0.12
correction
Used a colored marker and pencil to cover and blend the finish WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 6 -The dining table top W 1021 FORES has many scratches in its finish
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 6 -The dining table top W 1021 FORES has many scratches in its finish
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 6 -The dining table top W 1021 FORES has many scratches in its finish
needs-review • confidence 0.12
cause
Scratches in top finish of table top
needs-review • confidence 0.12
cause
Scratches in top finish of table top
needs-review • confidence 0.12
cause
Scratches in top finish of table top
needs-review • confidence 0.12
correction
I was able to use retarder spray to make the top finish of table top workable since the scratches are not deep into wood only the top finish and buffed scratched areas out much less visible now WARR
needs-review • confidence 0.12
correction
I was able to use retarder spray to make the top finish of table top workable since the scratches are not deep into wood only the top finish and buffed scratched areas out much less visible now WARR
needs-review • confidence 0.12
correction
I was able to use retarder spray to make the top finish of table top workable since the scratches are not deep into wood only the top finish and buffed scratched areas out much less visible now WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 7 -6 of the windows have W 1021 FORES silicone and sticky substance smeared on the inside and outside of the glass of the windows
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 7 -6 of the windows have W 1021 FORES silicone and sticky substance smeared on the inside and outside of the glass of the windows
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 7 -6 of the windows have W 1021 FORES silicone and sticky substance smeared on the inside and outside of the glass of the windows
needs-review • confidence 0.05
cause
Mfg had tape residue and silicone smeared on exterior and interior glass
needs-review • confidence 0.09
cause
Mfg had tape residue and silicone smeared on exterior and interior glass
needs-review • confidence 0.09
cause
Mfg had tape residue and silicone smeared on exterior and interior glass
needs-review • confidence 0.09
correction
Used quick solve and razor to remove silicone and tape residue on interior and exterior of glass then used glass cleaner to remove any smears marks WARR
needs-review • confidence 0.09
correction
Used quick solve and razor to remove silicone and tape residue on interior and exterior of glass then used glass cleaner to remove any smears marks WARR
needs-review • confidence 0.09
correction
Used quick solve and razor to remove silicone and tape residue on interior and exterior of glass then used glass cleaner to remove any smears marks WARR
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 8 - The front panel of W 1021 FORES island is separating at bottom right corner
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 8 - The front panel of W 1021 FORES island is separating at bottom right corner
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 8 - The front panel of W 1021 FORES island is separating at bottom right corner
needs-review • confidence 0.14
cause
The island is broken on right side panels loose ON Daf
needs-review • confidence 0.21
cause
The island is broken on right side panels loose ON Daf
needs-review • confidence 0.21
cause
The island is broken on right side panels loose ON Daf
needs-review • confidence 0.09
correction
REPAIRS NEEDED TO ADD STRUCTURE AND RESECURE PANEL 2 HOURS REQUESTED WARR
needs-review • confidence 0.14
correction
REPAIRS NEEDED TO ADD STRUCTURE AND RESECURE PANEL 2 HOURS REQUESTED WARR
needs-review • confidence 0.14
correction
REPAIRS NEEDED TO ADD STRUCTURE AND RESECURE PANEL 2 HOURS REQUESTED WARR
needs-review • confidence 0.14
complaint
WARRANTY REPAIR 10 - Someone must have I LD LOT D left table leaf out and brought slideroom in the small panel was crushed in and the blocks of wood that hold that panel are loose or completely off
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 10 - Someone must have I LD LOT D left table leaf out and brought slideroom in the small panel was crushed in and the blocks of wood that hold that panel are loose or completely off
needs-review • confidence 0.33
complaint
WARRANTY REPAIR 10 - Someone must have I LD LOT D left table leaf out and brought slideroom in the small panel was crushed in and the blocks of wood that hold that panel are loose or completely off
needs-review • confidence 0.33
cause
Internal someone put slide in while table leaf was out
needs-review • confidence 0.00
cause
Internal someone put slide in while table leaf was out
needs-review • confidence 0.00
cause
Internal someone put slide in while table leaf was out
needs-review • confidence 0.00
correction
I fixed as much as I can I have to finish once I get approval for the repair of the side of island WARR
needs-review • confidence 0.12
correction
I fixed as much as I can I have to finish once I get approval for the repair of the side of island WARR
needs-review • confidence 0.12
correction
I fixed as much as I can I have to finish once I get approval for the repair of the side of island WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 11 - Black sticky globs E 1257 ZALEW on the lino and stained fabric floor covering on kitchen and dining/ living room slides
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 11 - Black sticky globs E 1257 ZALEW on the lino and stained fabric floor covering on kitchen and dining/ living room slides
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 11 - Black sticky globs E 1257 ZALEW on the lino and stained fabric floor covering on kitchen and dining/ living room slides
needs-review • confidence 0.09
cause
From mfg
needs-review • confidence 0.00
cause
From mfg
needs-review • confidence 0.00
cause
From mfg
needs-review • confidence 0.00
correction
Used quick solve to remove the globs on floor and stain on the fabric floor covering WARR
needs-review • confidence 0.05
correction
Used quick solve to remove the globs on floor and stain on the fabric floor covering WARR
needs-review • confidence 0.05
correction
Used quick solve to remove the globs on floor and stain on the fabric floor covering WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 13 -In small bath E 1257 ZALEW Continued on page 3 PAGE 3 Work Order : 13851B between large tall cabinet and vanity cabinet there is a lot of sawdust metal shaving stuck way in the back of the gap between the 2 cabinets
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 13 -In small bath E 1257 ZALEW Continued on page 3 PAGE 3 Work Order : 13851B between large tall cabinet and vanity cabinet there is a lot of sawdust metal shaving stuck way in the back of the gap between the 2 cabinets
needs-review • confidence 0.19
complaint
WARRANTY REPAIR 13 -In small bath E 1257 ZALEW Continued on page 3 PAGE 3 Work Order : 13851B between large tall cabinet and vanity cabinet there is a lot of sawdust metal shaving stuck way in the back of the gap between the 2 cabinets
needs-review • confidence 0.26
cause
Debris from mfg
needs-review • confidence 0.00
cause
Debris from mfg
needs-review • confidence 0.00
cause
Debris from mfg
needs-review • confidence 0.00
correction
Used long utensil and scraped out a lot of debris from between cabinets then vacuumed up WARR
needs-review • confidence 0.05
correction
Used long utensil and scraped out a lot of debris from between cabinets then vacuumed up WARR
needs-review • confidence 0.05
correction
Used long utensil and scraped out a lot of debris from between cabinets then vacuumed up WARR
needs-review • confidence 0.05
complaint
WARRANTY REPAIR 14 - Lino has a cut in E 1257 ZALEW it outside small bathroom door
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 14 - Lino has a cut in E 1257 ZALEW it outside small bathroom door
needs-review • confidence 0.09
complaint
WARRANTY REPAIR 14 - Lino has a cut in E 1257 ZALEW it outside small bathroom door
needs-review • confidence 0.16
cause
Cut from mfg
needs-review • confidence 0.00
cause
Cut from mfg
needs-review • confidence 0.00
cause
Cut from mfg
needs-review • confidence 0.00
correction
I lightly sanded raised edges used putty to fill then used lino sealer to put over the top of ot
needs-review • confidence 0.05
correction
I lightly sanded raised edges used putty to fill then used lino sealer to put over the top of ot
needs-review • confidence 0.05
correction
I lightly sanded raised edges used putty to fill then used lino sealer to put over the top of ot
needs-review • confidence 0.05
Evidence Thread
Alix Mongiat
processor • Aug 17, 2026, 8:59 AM
@Dustin L @Destinee M Can you provide the requested labor times for the lines missing it?
Alix Mongiat
processor • Aug 17, 2026, 9:11 AM
PA 2778015 is in draft status until we get requested labor times for lines missing it.
Alix Mongiat
processor • Aug 17, 2026, 2:14 PM
@Matt F On this one I see two separate punches, however, diag time of 0.5 hour on Warranty Repair 1 is excessive. It seems like the system defaults to 0.5 hour usually. How do we proceed with this? I need to know how much time I should be requesting.
Alix Mongiat
processor • Aug 19, 2026, 4:16 PM
It looks like the only line I am missing actual labor requested time is Warranty Repair 8. I also need clarification on diagnostics as it looks like each line took 0.5 hour for diag, which is odd so I just want confirmation I am reading these right.
Alix Mongiat
processor • Aug 28, 2026, 10:11 AM
Following up on this. Thank you!
Alix Mongiat
processor • Sep 8, 2026, 10:17 AM
@Destinee M @Dustin L @Matt F Following up on this. Thank you!
Alix Mongiat
processor • Sep 15, 2026, 9:02 AM
Following up. We need clarification on diagnostic time and labor times as stated above.
Alix Mongiat
processor • Sep 28, 2026, 8:50 AM
Following up on this. Thank you!
Alix Mongiat
processor • Oct 13, 2026, 9:33 AM
@Dustin L @Randall B Following up on this.
iClaims AI
processor • Oct 16, 2026, 11:35 PM
Hi everyone — I reviewed the updated work order and all 50 photos. The latest RO covers WARR01–08, WARR10–11, and WARR13–14; Jobs 9 and 12 do not appear in the RO, and the photo filenames also skip WARR09 and WARR12. Please confirm those job numbers are intentionally absent. WARR03 still has a placeholder correction (“........”) despite requesting a 26 x 78 dark-wood slider door and 0.75 hour; please complete the correction and add/confirm the part detail. WARR08 requests 2 hours to add structure and secure the island panel; please itemize the repair steps and reconcile the requested time with the labor lines. WARR10 is billed internal and says it will be finished after approval of the island repair, while WARR11, WARR13, and WARR14 are billed customer-pay despite the WARR labels; please confirm the correct warranty/customer-pay/internal classification and keep non-warranty work separate. Thanks. @Chris B @Alix M @Randall B @Matt F @Heidi H @Tricia H @Destinee M @Kimberly F
Alix Mongiat
processor • Oct 26, 2026, 8:46 AM
Following up on this again. Thank you.
Alix Mongiat
processor • Oct 26, 2026, 8:50 AM
I am going to enter with what we have on the WO and let Forest River come back if they have questions.
Alix Mongiat
processor • Oct 26, 2026, 8:52 AM
This has been submitted for approval.
Alix Mongiat
processor • Oct 26, 2026, 9:25 AM
@Dustin L @Destinee M
Warranty Repair 1: approved for 0.1 hour flat rate
Warranty Repair 2: approved for 0.5 hour
Warranty Repair 3: approved for 0.8 hour
Warranty Repair 4: approved for 0.6 hour
Warranty Repair 5: approved 0.2 hour flat rate
Warranty Repair 6: approved for 0.3 hour flat rate
Warranty Repair 7: approved for 1 hour
Warranty Repair 8: approved for 1.5 hour
Claim Files
13851B - ZALEWSKI - UPDATED.pdf
updated-packet • Aug 28, 2026, 12:04 PM • 83,480 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13851B - ZALEWSKI/13851B - ZALEWSKI - UPDATED.pdf