Claim explorer / evidence thread
Claim 13840
GRE 8220 • Alix • Paid • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 15
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
67d elapsed • 0d remaining
Analyzed
Completed stage
67d elapsed • 0d remaining
Awaiting OEM
Completed stage
67d elapsed • 0d remaining
Auto-Approved
Completed stage
67d elapsed • 0d remaining
Payment Due
Completed stage
67d elapsed • 0d remaining
Escalation Eligible
Completed stage
67d elapsed • 0d remaining
Resolved
Overdue / escalation ready
67d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$1,125.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
15
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
67 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 26, 2026, 2:51 AM to Oct 18, 2026, 1:13 PM.
Indexed evidence
7 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
67 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13840 - WHITE
Timeline
First seen Aug 26, 2026, 2:51 AM • last seen Oct 18, 2026, 1:13 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
11 indexed side comments on this claim.
Latest visible thread signal
Oct 2, 2026, 9:35 AM • processor • This paid on check 3234083 for $131.40
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 7 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
work-order-image
Scissor jack packaging shown; no damage or claim-specific identifier visible.
Human interpretation • confidence 0.96
work-order-image
Product label shows model JSC-24 and barcode UPC 767773516717; no damage is visible.
Human interpretation • confidence 0.98
work-order-image
Travel-trailer exterior and entry steps shown; no clear damage visible.
Human interpretation • confidence 0.74
work-order-image
RV exterior shown during underbody work; no clear damage visible.
Human interpretation • confidence 0.82
work-order-image
RV exterior with detached lower panel and active repair setup; specific defect is unclear.
Human interpretation • confidence 0.81
work-order-image
RV scissor stabilizer jack shown extended; no definite damage is clearly visible.
Human interpretation • confidence 0.83
Claim Lines
complaint
CUSTOMER REQUESTS CAMPER TO BE E 17944 WHITE RELEVELED, HAS SETTLED
needs-review • confidence 0.00
complaint
CUSTOMER REQUESTS CAMPER TO BE E 17944 WHITE RELEVELED, HAS SETTLED
needs-review • confidence 0.00
complaint
CUSTOMER REQUESTS CAMPER TO BE RELEVELED, HAS SETTLED
needs-review • confidence 0.00
complaint
CUSTOMER REQUESTS CAMPER TO BE RELEVELED, HAS SETTLED
needs-review • confidence 0.00
cause
unit needed to be releveled due to settling
needs-review • confidence 0.00
cause
unit needed to be releveled due to settling
needs-review • confidence 0.00
cause
unit needed to be releveled due to settling
needs-review • confidence 0.00
cause
unit needed to be releveled due to settling
needs-review • confidence 0.00
correction
raised the front and sides of unit to level and then added blocks to existing blocks to level and secure
needs-review • confidence 0.00
correction
raised the front and sides of unit to level and then added blocks to existing blocks to level and secure
needs-review • confidence 0.00
correction
raised the front and sides of unit to level and then added blocks to existing blocks to level and secure *17944*
needs-review • confidence 0.04
correction
raised the front and sides of unit to level and then added blocks to existing blocks to level and secure *17944*
needs-review • confidence 0.04
complaint
CUSTOMER TRIED TO USE JACK AND IT W 1020 GRAND TWISTED FRONT LEFT JACK
partial-match • confidence 0.48
complaint
CUSTOMER TRIED TO USE JACK AND IT W 1020 GRAND TWISTED FRONT LEFT JACK
partial-match • confidence 0.48
complaint
CUSTOMER TRIED TO USE JACK AND IT TWISTED FRONT LEFT JACK
needs-review • confidence 0.32
complaint
CUSTOMER TRIED TO USE JACK AND IT TWISTED FRONT LEFT JACK
needs-review • confidence 0.32
cause
bent front door side stabilizer jack pic taken of part used
partial-match • confidence 0.63
cause
bent front door side stabilizer jack pic taken of part used
partial-match • confidence 0.63
cause
bent front door side stabilizer jack pic taken of part used
partial-match • confidence 0.41
cause
bent front door side stabilizer jack pic taken of part used
partial-match • confidence 0.55
correction
remove and install new front stabilizer jack on doorside and secured to framework with bolts REQUEST .5
partial-match • confidence 0.55
correction
remove and install new front stabilizer jack on doorside and secured to framework with bolts REQUEST .5
partial-match • confidence 0.55
correction
remove and install new front stabilizer jack on doorside and secured to framework with bolts REQUEST .5 .5 APPROVED
needs-review • confidence 0.32
correction
remove and install new front stabilizer jack on doorside and secured to framework with bolts REQUEST .5 .5 APPROVED
partial-match • confidence 0.36
Evidence Thread
Dustin Lucas
dealer_or_external • Aug 13, 2026, 11:19 AM
@Alix M ADDED REQUESTED TIME
Alix Mongiat
processor • Aug 13, 2026, 11:57 AM
PA 2775772 has been submitted for approval.
Alix Mongiat
processor • Aug 13, 2026, 2:06 PM
@Destinee M @Dustin L
From FR:
what caused this to bend ? was used as a weight bearing ?
Dustin Lucas
dealer_or_external • Aug 13, 2026, 3:36 PM
@Alix M Customer stated just using as usual, technician did not specify if this could have been normal or if was used incorrectly. Did attach pics.
Alix Mongiat
processor • Aug 13, 2026, 3:55 PM
Already attached all photos in this folder. Added notes. Thanks.
Alix Mongiat
processor • Aug 14, 2026, 9:20 AM
@Dustin L @Destinee M
Job 2: approved for 0.5 hour flat rate (requested 0.9 hour to include the diagnostics of 0.38)
Alix Mongiat
processor • Sep 14, 2026, 4:12 PM
@Dustin L Please provide the invoice for this. There is not one in FR under WO or VIN.
Heidi Huntley
processor • Sep 23, 2026, 12:16 PM
@Dustin L @Matt F please take a look for the invoice for this as soon as possible, let's not let these claims get old.
Dustin Lucas
dealer_or_external • Sep 23, 2026, 1:01 PM
@Heidi H Uploaded invoices
Alix Mongiat
processor • Sep 23, 2026, 1:30 PM
This has been submitted for payment.
Alix Mongiat
processor • Oct 2, 2026, 9:35 AM
This paid on check 3234083 for $131.40
Claim Files
Invoices by Customer Online (1).pdf
pdf • Sep 23, 2026, 1:00 PM • 69,554 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13840 - WHITE/Invoices by Customer Online (1).pdf
Invoices by Customer Online (1).pdf
pdf • Sep 23, 2026, 1:00 PM • 69,554 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13840 - WHITE/Invoices by Customer Online (1).pdf
13840 final hh.pdf
pdf • Sep 14, 2026, 4:32 PM • 649,862 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13840 - WHITE/13840 final hh.pdf
13840 final hh.pdf
pdf • Sep 14, 2026, 4:32 PM • 649,862 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13840 - WHITE/13840 final hh.pdf
13840 - WHITE.pdf
pdf • Aug 13, 2026, 11:18 AM • 72,529 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13840 - WHITE/13840 - WHITE.pdf
13840 - WHITE.pdf
pdf • Aug 13, 2026, 11:18 AM • 72,529 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13840 - WHITE/13840 - WHITE.pdf
13840 - WHITE.pdf
pdf • Aug 13, 2026, 11:18 AM • 72,529 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13840 - WHITE/13840 - WHITE.pdf