Claim explorer / evidence thread
Claim 13833b
GRE 8220 • Alix • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 58
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
88d elapsed • 0d remaining
Analyzed
Completed stage
88d elapsed • 0d remaining
Awaiting OEM
Completed stage
88d elapsed • 0d remaining
Auto-Approved
Approaching deadline
88d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
88d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
88d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
88d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
58
No active evidence gaps are listed.
Deadline Status
Approaching deadline
88 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 50 • RO lines 30 • human-described photos 0 • 3C yellow • reconciliation reconciled • linked side comments 5
Gaps: no human level images • no human level image description • three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Aug 4, 2026, 5:09 PM to Oct 31, 2026, 6:15 PM.
Indexed evidence
1 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
88 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13833B - PERIK
Timeline
First seen Aug 4, 2026, 5:09 PM • last seen Oct 31, 2026, 6:15 PM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
9 indexed side comments on this claim.
Latest visible thread signal
Sep 28, 2026, 8:49 AM • processor • I am moving this to approved- if you happen to get the correct photos for the window etching, I can email them to get this approved.
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 2 • info / missing-doc asks 9 • approval signals 10
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close-up shows cracked exterior metal trim near a screw.
Human interpretation • confidence 0.72
supporting-image
Close-up shows cracked gray exterior trim/skirt panel near screw and seam.
Human interpretation • confidence 0.78
supporting-image
Interior view through RV window; no clear damage visible.
Human interpretation • confidence 0.54
supporting-image
Interior view through window; Coach Glass safety label visible, no clear damage shown.
Human interpretation • confidence 0.72
supporting-image
No human-level description yet.
supporting-image
Window glass and frame shown; no visible damage is apparent.
Human interpretation • confidence 0.91
supporting-image
No human-level description yet.
supporting-image
Blurry close-up of a framed glass panel; no specific damage or identifying text is clear.
Human interpretation • confidence 0.32
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
Underside of RV showing wiring loom and frame/bracket; no clear damage or ID visible.
Human interpretation • confidence 0.45
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
No human-level description yet.
work-order-image
Underside view shows RV mechanism with a dangling cable/fastener near a black rail.
Human interpretation • confidence 0.62
work-order-image
Underside of RV slide/awning mechanism; no clear damage visible.
Human interpretation • confidence 0.62
work-order-image
RV exterior compartment door with latches; no clear damage visible.
Human interpretation • confidence 0.52
Claim Lines
complaint
WARRANTY REPAIR 1 - the tank monitors E 18041 PERIK are not lighting up when pressed.
needs-review • confidence 0.16
complaint
WARRANTY REPAIR 1 - the tank monitors E 18041 PERIK are not lighting up when pressed.
needs-review • confidence 0.16
cause
The tank monitors were not lighting up, the fuse ended up being blown
needs-review • confidence 0.16
cause
The tank monitors were not lighting up, the fuse ended up being blown
needs-review • confidence 0.16
correction
Fuse Replaced REQUEST .5 WARR
needs-review • confidence 0.00
correction
Fuse Replaced REQUEST .5 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 2 - the water heater is E 18041 PERIK getting a E0 error code which is the outlet temp sensor.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 2 - the water heater is E 18041 PERIK getting a E0 error code which is the outlet temp sensor.
needs-review • confidence 0.11
cause
The water heater was reading an e0 code which is the outlet temp sensor not reading, I found the sensor had not been plugged in, I plugged it back in and it works now
needs-review • confidence 0.11
cause
The water heater was reading an e0 code which is the outlet temp sensor not reading, I found the sensor had not been plugged in, I plugged it back in and it works now
needs-review • confidence 0.11
correction
Plugged sensor back in REQUESTING .5 WARR
needs-review • confidence 0.00
correction
Plugged sensor back in REQUESTING .5 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 3 -the glide for the E 18041 PERIK drawer under the table will not release the soft close as well as the screws pulled out from the track so the drawer fell when I opened it.
needs-review • confidence 0.25
complaint
WARRANTY REPAIR 3 -the glide for the E 18041 PERIK drawer under the table will not release the soft close as well as the screws pulled out from the track so the drawer fell when I opened it.
needs-review • confidence 0.25
cause
The glide on the right side of the drawer under the table pulled out the screws and the soft close will not release, we will have to order a new glide it is 13 and 7/8th inches
needs-review • confidence 0.17
cause
The glide on the right side of the drawer under the table pulled out the screws and the soft close will not release, we will have to order a new glide it is 13 and 7/8th inches
needs-review • confidence 0.17
correction
need new drawer glide for repair REQUESTING .5 FOR 2 DRAWER GLIDES NORMALLY SENT IN PAIRS Continued on page 2 PAGE 2 Work Order : 13833B
needs-review • confidence 0.12
correction
need new drawer glide for repair REQUESTING .5 FOR 2 DRAWER GLIDES NORMALLY SENT IN PAIRS Continued on page 2 PAGE 2 Work Order : 13833B
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 4 - the top of the E 18041 PERIK bathroom door is not aligned correctly and is separated on the top right corner
needs-review • confidence 0.15
complaint
WARRANTY REPAIR 4 - the top of the E 18041 PERIK bathroom door is not aligned correctly and is separated on the top right corner
needs-review • confidence 0.15
cause
The top of the door is cracking causing the side to sag, we will need a new door 72Hx24W, I took construction adhesive and pressed the door back together till we can get a new door.
needs-review • confidence 0.15
cause
The top of the door is cracking causing the side to sag, we will need a new door 72Hx24W, I took construction adhesive and pressed the door back together till we can get a new door.
needs-review • confidence 0.15
correction
need door for repair REQUEST 1 HOUR REMOVE AND REPLACE WARR
needs-review • confidence 0.11
correction
need door for repair REQUEST 1 HOUR REMOVE AND REPLACE WARR
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 5 -The seal on the front E 18041 PERIK ODs window is coming off
needs-review • confidence 0.21
complaint
WARRANTY REPAIR 5 -The seal on the front E 18041 PERIK ODs window is coming off
needs-review • confidence 0.21
cause
The top seal on the window on the front ODs corner is loose, I tried to put some silicone in the groove to try and hold it and it didnt do anything we also didnt have any seals that were similar we will have to see if we can find one or get one from manufacture.
partial-match • confidence 0.39
cause
The top seal on the window on the front ODs corner is loose, I tried to put some silicone in the groove to try and hold it and it didnt do anything we also didnt have any seals that were similar we will have to see if we can find one or get one from manufacture.
partial-match • confidence 0.39
correction
need seal for repair REQUEST .5 AND SEALS WARR
needs-review • confidence 0.17
correction
need seal for repair REQUEST .5 AND SEALS WARR
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 6 - several spots along E 18041 PERIK the outside need silicone touch-up
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 6 - several spots along E 18041 PERIK the outside need silicone touch-up
needs-review • confidence 0.03
cause
The ds and ODs front slide had spots that needed to be touched up with silicone, I taped off the area around the open areas and applied silicone
needs-review • confidence 0.20
cause
The ds and ODs front slide had spots that needed to be touched up with silicone, I taped off the area around the open areas and applied silicone
needs-review • confidence 0.20
correction
touched up paint REQUEST .5 WARR
needs-review • confidence 0.00
correction
touched up paint REQUEST .5 WARR
needs-review • confidence 0.00
complaint
WARRANTY REPAIR 7 -the wedge that locks E 18041 PERIK the bathroom door broke where the screw holds it in place.
needs-review • confidence 0.11
complaint
WARRANTY REPAIR 7 -the wedge that locks E 18041 PERIK the bathroom door broke where the screw holds it in place.
needs-review • confidence 0.11
cause
The screw port broke to where it will not secure it in place, I got it to hold but there is a gap when you close the door, we will have to order a new wedge to have it sit in the right spot
needs-review • confidence 0.24
cause
The screw port broke to where it will not secure it in place, I got it to hold but there is a gap when you close the door, we will have to order a new wedge to have it sit in the right spot
needs-review • confidence 0.24
correction
need part for repair REQUEST .25 AND PART WARR
needs-review • confidence 0.12
correction
need part for repair REQUEST .25 AND PART WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 8 - there is a small E 18041 PERIK scratch on the right side of the storage door below the water heater.
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 8 - there is a small E 18041 PERIK scratch on the right side of the storage door below the water heater.
needs-review • confidence 0.20
cause
There was a small scratch in the storage door on the ODs under the water heater, I used the touch-up paints to cover up the scratch
needs-review • confidence 0.20
cause
There was a small scratch in the storage door on the ODs under the water heater, I used the touch-up paints to cover up the scratch
needs-review • confidence 0.20
correction
covered scratch with paint custom REQUEST .5 WARR
needs-review • confidence 0.04
correction
covered scratch with paint custom REQUEST .5 WARR
needs-review • confidence 0.04
complaint
WARRANTY REPAIR 9 - the foam seal on the E 18041 PERIK front ODs slide fell out of the slot Continued on page 3 PAGE 3 Work Order : 13833B between the floor and wall.
needs-review • confidence 0.20
complaint
WARRANTY REPAIR 9 - the foam seal on the E 18041 PERIK front ODs slide fell out of the slot Continued on page 3 PAGE 3 Work Order : 13833B between the floor and wall.
needs-review • confidence 0.20
cause
The foam seal on the bottom of the slide has came unstuck and was falling off, I used double sided tape to stick up the part that was hanging.
needs-review • confidence 0.25
cause
The foam seal on the bottom of the slide has came unstuck and was falling off, I used double sided tape to stick up the part that was hanging.
needs-review • confidence 0.25
correction
foam seal put back up REQUEST .25 WARR
needs-review • confidence 0.17
correction
foam seal put back up REQUEST .25 WARR
needs-review • confidence 0.17
complaint
WARRANTY REPAIR 10 - the bottom front E 18041 PERIK corner of the t molding on the ds slide is cracked from an over tightened screw
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 10 - the bottom front E 18041 PERIK corner of the t molding on the ds slide is cracked from an over tightened screw
needs-review • confidence 0.12
cause
t molding crack from over tightened screw
needs-review • confidence 0.20
cause
t molding crack from over tightened screw
needs-review • confidence 0.20
correction
new tmold REQUEST 1 HOUR AND
needs-review • confidence 0.00
correction
new tmold REQUEST 1 HOUR AND
needs-review • confidence 0.00
Evidence Thread
Dustin Lucas
dealer_or_external • Aug 5, 2026, 2:52 PM
@Alix M Reached out to customer to get pictures as unit is no longer at facility.
Heidi Huntley
processor • Aug 17, 2026, 11:48 AM
@Alix M it looks as though the requested photos have been added, moving this to information corrected.
Heidi Huntley
processor • Aug 20, 2026, 10:25 AM
I did some review of the pictures provided for job 5. To me it looks like the photo the technician took while unit was in the shop is a different window than the picture the customer took. I zoomed in on the glass etchings in each picture and they do appear to be different. I added the zoomed in screenshots to this repair order folder in Dropbox so you can see what I mean. Let us know, thank you!
Alix Mongiat
processor • Aug 28, 2026, 10:10 AM
Following up on the correct window etching. Thank you!
Destinee McGinley
dealer_or_external • Aug 28, 2026, 10:23 AM
@Dustin L
Alix Mongiat
processor • Sep 8, 2026, 10:18 AM
@Dustin L @Destinee M Following up on this. Thank you.
Alix Mongiat
processor • Sep 15, 2026, 9:01 AM
Following up on this. We need photos of the correct window etching.
Alix Mongiat
processor • Sep 28, 2026, 8:48 AM
@Dustin L @Destinee M @Matt F
Warranty Repair 1: approved for 0.3 hour
Warranty Repair 2: approved for 0.5 hour
Warranty Repair 3: approved for 0.2 hour
Warranty Repair 4: approved for 0.8 hour
Warranty Repair 5: denied - requested information not provided.
Warranty Repair 6: denied
Warranty Repair 7: approved for 0.25 hour
Warranty Repair 8: approved for 0.1 hour
Warranty Repair 9: approved for 0.25
Warranty Repair 10: approved for 0.5 hour
Alix Mongiat
processor • Sep 28, 2026, 8:49 AM
I am moving this to approved- if you happen to get the correct photos for the window etching, I can email them to get this approved.
Claim Files
13833B - PERIK.pdf
pdf • Aug 4, 2026, 4:24 PM • 77,006 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13833B - PERIK/13833B - PERIK.pdf