Claim explorer / evidence thread
Claim 13720
GRE 8220 • Alix • Approved / Unpaid • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 1
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
62d elapsed • 0d remaining
Analyzed
Completed stage
62d elapsed • 0d remaining
Awaiting OEM
Completed stage
62d elapsed • 0d remaining
Auto-Approved
Approaching deadline
62d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
62d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
62d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$875.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
1
No active evidence gaps are listed.
Deadline Status
Approaching deadline
62 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
4
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jul 1, 2026, 12:57 PM to Sep 1, 2026, 2:57 AM.
Indexed evidence
1 docs / 0 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
62 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13720/INVOICE#_27388397 (1).pdf
Timeline
First seen Jul 1, 2026, 12:57 PM • last seen Sep 1, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Aug 31, 2026, 8:44 AM • processor • Added invoice from GD
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 1 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Images
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Claim Lines
complaint
CUSTOMER STATES ON DEMAND WATER HEATER W 1020 GRAND DOES NOT WORK, MOTOR DOESNT RUN DOESNT GIVE HOT WATER
partial-match • confidence 0.65
cause
pics taken checked voltage going into water heater 13.58 we are getting e5 code at t stat for water heater Checked red and black wires getting 23.25 voltage no feedback will need a flute motor assembly with control board
matched • confidence 0.80
correction
need flute motor assembly and a control board REQUEST:1.5
needs-review • confidence 0.33
complaint
CUSTOMER STATES LIGHT FIXTURE IS BURNT W 1020 GRAND OUT DUE TO WATER GETTING IN, PREVIOUS DEALERSHIP FIXED LEAK BUT NOT LIGHT
partial-match • confidence 0.59
cause
the leak has been repaired from previous dealer will need a new bathroom light pics taken
partial-match • confidence 0.50
correction
need new ceiling bathroom light REQUEST: .5
partial-match • confidence 0.44
complaint
CUSTOMER STATES GLUE IS LOOSE THAT HOLDS W 1020 GRAND SHOWER SURROUND DOWN AND NOW SURROUND IS WOBBLY
partial-match • confidence 0.49
cause
bottom of shower wall where it meets shower pan was wavy pics taken used 9 tub rivets
partial-match • confidence 0.49
correction
drill 9 holes in lower shower wall and Continued on page 2 PAGE 2 Work Order : 13720
partial-match • confidence 0.48
Evidence Thread
Alix Mongiat
processor • Jul 1, 2026, 12:57 PM
PA 961403 has been submitted for approval.
Alix Mongiat
processor • Jul 8, 2026, 9:09 AM
@Michelle A @Dustin L
Job 1: approved for 1.5 hours Case 6928926
VIN 573TR3927S9929893
Thank you for sharing the details of the customer’s situation. We appreciate your efforts in providing this information.
As a resolution to this case, we are approving up to 1.5 for labor.
This serves as prior authorization for the removal and replacement of the FLUE FAN ASSEMBLY-2021124394 : C-FWH09A-003.
Job 2: approved for 0.2 hour (flat rate)
Job 3: approved for 0.5 hour
Alix Mongiat
processor • Aug 31, 2026, 8:44 AM
Added invoice from GD
Claim Files
SCHMIDT - 13720.pdf
pdf • Jul 1, 2026, 12:16 PM • 74,248 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13720/SCHMIDT - 13720.pdf