Claim explorer / evidence thread
Claim 13715
GRE 8220 • Alix • Approved / Unpaid • forest-river
risk 0.00
deadline Approaching deadline
images 0
matched 0
review 11
Warranty deadline timeline
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Completed stage
63d elapsed • 0d remaining
Analyzed
Completed stage
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Awaiting OEM
Completed stage
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Auto-Approved
Approaching deadline
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Payment Due
Upcoming statutory deadline
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Escalation Eligible
Upcoming statutory deadline
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Resolved
Upcoming statutory deadline
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AI Claim Analysis
Estimated Recovery Amount
$1,250.00
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
11
No active evidence gaps are listed.
Deadline Status
Approaching deadline
63 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
9
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 30, 2026, 9:02 PM to Aug 28, 2026, 2:57 AM.
Indexed evidence
2 docs / 0 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
63 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13715/Claim 2780030.pdf
Timeline
First seen Jun 30, 2026, 9:02 PM • last seen Aug 28, 2026, 2:57 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2026, 2:35 PM • processor • Claim 2780030 paid on check 3216368 for $14.70
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 3 • info / missing-doc asks 6 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
AWNING OVER BEDROOM SLIDEOUT FABRIC IS W 1021 FORES RIPPED
needs-review • confidence 0.31
cause
Awning over bedroom slide out is ripped
needs-review • confidence 0.34
correction
It will need a new slide topper REQUEST:2 HOUR
partial-match • confidence 0.40
complaint
CABINET IN BEDROOM KICKPLATE/TRIMPIECE W 1021 FORES IS COMING LOOSE
partial-match • confidence 0.46
cause
Pop loose from the nails
partial-match • confidence 0.41
correction
Pre-drilled holes, put in screws and push it back together, but well need a new facia board which is cracked REQUEST: 1.5
needs-review • confidence 0.28
complaint
BEDROOM WINDOW WANTS TO WALK WHILE W 1021 FORES BRINGING UP AND DOWN
partial-match • confidence 0.40
cause
The window gets wedged going up and down its the design of the window
needs-review • confidence 0.34
correction
Did spray silicone spray in the window track did seem to help but it still will do it from time to time REQUEST: .1
needs-review • confidence 0.34
complaint
IS UNIT PREPPED FOR 5G OR HAVE EQUIPMENT W 1021 FORES ON HAND IF ON HAND WANTS TO KNOW HOW IT WORKS
needs-review • confidence 0.31
cause
Is unit prepped for 5 g
needs-review • confidence 0.31
correction
It is prepped for 5g just has to get the rest of the equipment to make it work I have attached a paper to the work order with what they need. WAS THIS UNIT SUPPOSED TO COME EQUIPED WITH THE WIFI Continued on page 2 PAGE 2 Work Order : 13715
partial-match • confidence 0.36
complaint
WOULD LIKE CHANNEL SCAN DONE ON UNIT TO W 1021 FORES MAKE SURE IT WORKS WOULD LIKE SHOWN HOW TO DO CHANNEL SCAN ON PICKUP IF WORKING
partial-match • confidence 0.50
cause
1001 CUSTOMER REQUESTED Channel scan 16 channels
partial-match • confidence 0.50
correction
No correction needed at this time
needs-review • confidence 0.33
complaint
STOVE TOP GLASS BROKEN FROM PUTTING DOWN W 1021 FORES WHILE BURNERS STILL WARM
partial-match • confidence 0.63
cause
Glass stove, top cover, shattered
partial-match • confidence 0.58
correction
Will need a new stove top cover REQUEST: .2
partial-match • confidence 0.37
complaint
PLASTIC RING AROUND METAL FOR SLIDEOUT W 1021 FORES MANUAL OPERATION MISSING
needs-review • confidence 0.27
cause
Plastic ring is missing around metal for slide out manual operation
needs-review • confidence 0.27
correction
Will need one dont have any on hand REQUEST: .1
needs-review • confidence 0.27
Evidence Thread
Alix Mongiat
processor • Jun 30, 2026, 9:02 PM
@Michelle A
Job 1 - the flat rate for R&R slide topper is only 1 hour, please provide more information to justify the 2 hours.
Job 6 - not warranty as this is customer damage.
Alix Mongiat
processor • Jun 30, 2026, 9:02 PM
PA 2728442 is in draft status.
Michelle Antinoja
dealer_or_external • Jul 1, 2026, 9:46 AM
@Alix M OUR SYSTEM HAS IT FOR 1.7, PLUS THE .3 OF DOCUMENTING THE ISSUES FOR WARRANTY.
Alix Mongiat
processor • Jul 1, 2026, 1:44 PM
@Michelle A Can you please show me what you are referring to when you say your system has it for 1.7 hours? The flat rate in Forest River is only 1 hour.
Michelle Antinoja
dealer_or_external • Jul 1, 2026, 2:11 PM
@Alix M iN IDS WHEN YOU LOOK UP THE LABOR ITS 1.7. i'M UNSURE IF THAT IS PER FLAT RATE OR IF THAT IS A JOB SOMEONE MADE. i JUST GO BY WHAT IS IN THERE AS i DO NOT KNOW HOW LONG IT TAKES.
Alix Mongiat
processor • Jul 2, 2026, 9:10 AM
PA 2728442 has been submitted for approval
Alix Mongiat
processor • Jul 2, 2026, 3:17 PM
@Michelle A
Job 1: Hello, this would not be considered a warranty item as this would be considered damage as you can see something drug along the slide topper.
Job 4: can you submit a photo of the units roof?
Alix Mongiat
processor • Jul 9, 2026, 2:36 PM
@Michelle A Please do not forget to tag me when you upload the items requested. Thank you.
Alix Mongiat
processor • Jul 9, 2026, 2:37 PM
@Michelle A Do you have a response to Job 1 or are you accepting the denial?
Michelle Antinoja
dealer_or_external • Jul 9, 2026, 3:40 PM
@Alix M i CAN'T SAY THAT i DISAGREE WITH THEM TO BE HONEST. i WILL FOLLOW UP WITH THE CUSTOMER ON THAT ITEM.
Alix Mongiat
processor • Jul 10, 2026, 10:52 AM
@Michelle A Job 4:
the large black round thing beside the a/c on the roof is your Air360+ Wifi Ranger. There should be a manual copy inside the Owners Manual that was placed inside the unit, however if there are additional questions the customer is always welcome to reach out to our customer service email or phone number and will be connected with a member of our tech support team who is more than happy to answer any questions they have. Upon your acknowledgement of this feedback we will deny this reuqest as there is nothing to do with warranty being requested. Thank you!! Email - flagstaffcustomerservice@forestriverinc.com Phone - 574-642-8962
Michelle Antinoja
dealer_or_external • Jul 10, 2026, 2:06 PM
@Alix M Can i get a full lay out of what is needed on these items to get full answers on what is approved? This customer has questions and I don't have anything but denials to tell him. What is needed on job#2 or have they approved it?
currently I have job#1, job #4, job#6, and Job#7 declined..
Please let me know what else would be needed to provide an update for the customer.
Alix Mongiat
processor • Jul 10, 2026, 2:32 PM
@Michelle A
Job 1: denied
Job 2: approved for 1 hour
Job 3: approved for 0.1 hour
Job 4: denied
Job 7: approved for 0.1 hour
Alix Mongiat
processor • Aug 18, 2026, 11:19 AM
Added invoice for stile.
Alix Mongiat
processor • Aug 18, 2026, 11:21 AM
submitted claim 2780030 for payment for job 3 since that is completed.
Alix Mongiat
processor • Aug 27, 2026, 2:35 PM
Claim 2780030 paid on check 3216368 for $14.70
Claim Files
GATZKE - 13715.pdf
pdf • Jun 30, 2026, 2:36 PM • 76,984 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Flagstaff/13715/GATZKE - 13715.pdf
GATZKE - 13715.pdf
pdf • Jun 30, 2026, 2:36 PM • 76,984 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13715/GATZKE - 13715.pdf