Claim 13527B

Claim explorer / evidence thread

Claim 13527B

GRE 8220 • Alix • Approved / Unpaid • grand-design

Next Recommended Action

Await OEM Response

Approaching deadline

Reason

No flagged violation label yet — keep reviewing payment and document evidence

Deadline

Approaching deadline

Estimated recovery

Pending payment match

Send Follow-Up

risk 0.00 deadline Approaching deadline images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

42d elapsed • 0d remaining

Analyzed

Completed stage

42d elapsed • 0d remaining

Awaiting OEM

Approaching deadline

42d elapsed • 0d remaining

Auto-Approved

Upcoming statutory deadline

42d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

42d elapsed • 3d remaining

Escalation Eligible

Upcoming statutory deadline

42d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

42d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

No flagged violation label yet — keep reviewing payment and document evidence

Missing Items

No active evidence gaps are listed.

Deadline Status

Approaching deadline

42 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 23, 2026, 11:03 AM to Jul 3, 2026, 2:56 AM.

Indexed evidence

10 docs / 24 images

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Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

42 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13527B

Timeline

First seen May 23, 2026, 11:03 AM • last seen Jul 3, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

13 indexed side comments on this claim.

Latest visible thread signal

Jun 10, 2026, 11:05 AM • processor • @Chris B Thoughts? I've tried to get them to approve it, but they are stating it is damage and not covered.

Role mix

Dealer 0 • OEM 0 • Processor 9

Decision cues

Denial signals 1 • info / missing-doc asks 6 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

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Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

WO_13527_JOB_WARR02_2026.05.21_11.25.43.jpg

document-photo

WO_13527_JOB_WARR02_2026.05.21_11.26.45.jpg

document-photo

WO_13527_JOB_WARR01_2026.05.21_11.58.51.jpg

document-photo

WO_13527_JOB_WARR01_2026.05.21_11.58.59.jpg

document-photo

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat

processor • May 26, 2026, 7:51 AM

@Kaitlyn R Please provide requested labor times. Thank you!

Alix Mongiat

processor • May 26, 2026, 7:52 AM

@Kaitlyn R We will also need photos of the complete door for Warranty Repair 1.

Michelle Antinoja

dealer_or_external • May 27, 2026, 10:59 AM

@Alix M Warr01: request - .4 Warr02: request - .5 depending on what the manu would like I will message the customer for a full photos of the door and get them added.

Alix Mongiat

processor • May 27, 2026, 11:21 AM

PA 952361 is in draft status until we get photos of full cabinet door.

Michelle Antinoja

dealer_or_external • May 29, 2026, 3:56 PM

@Alix M ADDED PHOTOS REQUESTED/

Alix Mongiat

processor • May 29, 2026, 4:08 PM

PA 952361 has been submitted for approval.

Alix Mongiat

processor • Jun 1, 2026, 1:48 PM

@Kaitlyn R Warranty Repair 1: approved for 0.4 hour Warranty Repair 2: Not noted on DAF damage not a factory defect. Denied. You can contact a repair company for an estimate. Below are two companies that we would recommend if there is not a local company to contact. 1. Creative Colors International PH: 1-800-933-2656 www.creativecolorsintl.com 2. Fibrenew PH: 1-800-345-2951

Michelle Antinoja

dealer_or_external • Jun 4, 2026, 11:01 AM

@Alix M I added estimate from creative colors for couch damage. Please let me know if they change anything, if not I will have them call GD directly.

Alix Mongiat

processor • Jun 4, 2026, 1:59 PM

I have sent the estimate to John Hamilton at GD. I will let you know his response.

Alix Mongiat

processor • Jun 9, 2026, 11:01 AM

Sent follow up.

Alix Mongiat

processor • Jun 10, 2026, 8:48 AM

@Michelle A From GD: Warranty Repair 2- Thank you for sending this over. Grand Design rules regarding the DAF: Damages not noted on DAF are not covered. Unless the damage was caused by a warrantable situation. We will stand by our denial.

Michelle Antinoja

dealer_or_external • Jun 10, 2026, 10:36 AM

@Matt F @Alix M Should I ask the CMR to call and see if they can get them to budge on this?

Alix Mongiat

processor • Jun 10, 2026, 11:05 AM

@Chris B Thoughts? I've tried to get them to approve it, but they are stating it is damage and not covered.