Claim explorer / evidence thread
Claim 13495B
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 9
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
140d elapsed • 0d remaining
Analyzed
Completed stage
140d elapsed • 0d remaining
Awaiting OEM
Completed stage
140d elapsed • 0d remaining
Auto-Approved
Completed stage
140d elapsed • 0d remaining
Payment Due
Completed stage
140d elapsed • 0d remaining
Escalation Eligible
Completed stage
140d elapsed • 0d remaining
Resolved
Overdue / escalation ready
140d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
9
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
140 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
20
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 13, 2026, 7:20 PM to Oct 27, 2026, 2:55 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
140 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13495B/WO_13495_JOB_WARR01_2026.06.03_14.33.25.jpeg
Timeline
First seen Jun 13, 2026, 7:20 PM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
4 indexed side comments on this claim.
Latest visible thread signal
Jun 25, 2026, 9:52 AM • processor • This paid on 6/17/26 on check 657582 for $73.50
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior RV bedroom area shown.
- **Visible components:** Bed/mattress on right, carpeted aisle on left, wood-look vinyl/laminate flooring panel in center/right, black floor transition/trim strip near foot of bed, wall/window with red latch/handle, small cabinet/nightstand at head of bed.
- **Visible condition/damage:** No obvious breakage or water damage visible. Image appears focused on the flooring/trim area beside the bed; black transition strip and carpet-to-vinyl edge are visible, but any
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Interior RV flooring at wall/slide edge area. Visible components include gray/brown carpet, light wood-look vinyl/laminate plank flooring, and adjacent wall panel. Carpet edge appears loose/raised and uneven along the transition to the hard floor, with a visible gap/dark void between carpet and plank edge in spots. Hard flooring seams are visible but no clear breakage or staining is evident. No labels, tags, or document text visible.
Repair context: likely flooring/carpet fitment or trim/transi
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Exterior RV body at front/side corner inside service bay.
- Visible components: amber side marker light, black vertical trim/awning-style support rail with lower mounting bracket and screw, white fiberglass/front cap or sidewall seam, adjacent slide/side body area.
- Damage/issue indicated: blue 3M tape marks a localized area along the white body seam/edge where the panel/trim appears misaligned or gapped slightly. Possible sealant/body joint concern; no obvious crack or impact damage visible i
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
- **Visible damage:** Thin hairline crack/scratch visible across the white glossy panel surface, running diagonally near the lower half. Minor smudging/discoloration along the edge near the black trim. Black plastic/trim piece at left shows scuffing/chipped or rough edge.
- **Parts/components shown:** White interior/exterior panel or molded surface, black curved trim/handle/edge piece, adjacent beige textured surface.
- **Labels/text:** Blue painter’s tape with visible “3M” and “ScotchBlue / Pro
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
Close-up of a masked-off repair area on a white painted RV body/panel near a black trim or frame piece. Blue 3M Scotch/Pro Grade painter’s tape surrounds a rectangular exposed area. The white surface shows a faint hairline scratch/crack running horizontally/diagonally near the lower half, with minor surface scuffs. Black adjacent trim has small chips/scuffs and rough edge marks. No document or screenshot text visible beyond tape branding (“3M,” “Scotch,” “PRO GRADE / painter’s tape”).
Repair
Human interpretation • confidence 0.00
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
No human-level description yet.
document-photo
- **Visible damage:** Faint linear scratches/scuff marks on a light-colored painted/plastic surface. No crack, hole, or deformation clearly visible.
- **Parts/components shown:** Light cream/white panel adjacent to black trim/frame or molding; nearby tan interior/exterior surface partially visible.
- **Labels/text:** Blue painter’s tape marked “3M,” “ScotchBlue,” and “PRO Sharp Lines.”
- **Repair context:** Area appears masked off with painter’s tape, likely prepared for touch-up paint, refinish
Human interpretation • confidence 0.00
Claim Lines
complaint
WARRANTY REPAIR 1 - There are several W 1020 GRAND cracks in the ds bottom corner of the front cap. CORRECTION: noting, cracking is in clear coat and not allowing water intrusion WARR COMPLAINT: WARRANTY REPAIR 2 - The vynel in the W 1020 GRAND bedroom is peeling up on the ods of the bed
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 1 - There are several W 1020 GRAND cracks in the ds bottom corner of the front cap. CORRECTION: noting, cracking is in clear coat and not allowing water intrusion WARR COMPLAINT: WARRANTY REPAIR 2 - The vynel in the W 1020 GRAND bedroom is peeling up on the ods of the bed
needs-review • confidence 0.18
complaint
WARRANTY REPAIR 1 - There are several W 1020 GRAND cracks in the ds bottom corner of the front cap. CORRECTION: noting, cracking is in clear coat and not allowing water intrusion WARR COMPLAINT: WARRANTY REPAIR 2 - The vynel in the W 1020 GRAND bedroom is peeling up on the ods of the bed
needs-review • confidence 0.08
cause
The vynel wasnt properly secured from the manufacturer. I found a dark in color piece of qaurter-round, cut to size, put a little adhesive under the vynel and nailed one on each side so it matched.
needs-review • confidence 0.00
cause
The vynel wasnt properly secured from the manufacturer. I found a dark in color piece of qaurter-round, cut to size, put a little adhesive under the vynel and nailed one on each side so it matched.
needs-review • confidence 0.00
cause
The vynel wasnt properly secured from the manufacturer. I found a dark in color piece of qaurter-round, cut to size, put a little adhesive under the vynel and nailed one on each side so it matched.
needs-review • confidence 0.00
correction
Done. request: .7
needs-review • confidence 0.00
correction
Done. request: .7
needs-review • confidence 0.00
correction
Done. request: .7
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Jun 16, 2026, 6:51 AM
@Michelle A
Warranty Repair 1: noted
Warranty Repair 2: approved for 0.5 hour (requested 0.7 hour)
Michelle Antinoja
dealer_or_external • Jun 16, 2026, 11:10 AM
@Alix M tHIS IS COMPLETED. nOTHING CHANGES ON THE WO.
nO PARTS USED.
DATE IN:6/4
DATE STARTED: 6/4
DATE COMPLETED: 6.4
Alix Mongiat
processor • Jun 16, 2026, 11:32 AM
Claim 995368 has been submitted for payment.
Alix Mongiat
processor • Jun 25, 2026, 9:52 AM
This paid on 6/17/26 on check 657582 for $73.50
Claim Files
NORDGREN - 13495B.pdf
pdf • Jun 10, 2026, 1:10 PM • 72,934 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13495B/NORDGREN - 13495B.pdf
NORDGREN - 13495B.pdf
pdf • Jun 10, 2026, 1:10 PM • 72,934 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13495B/NORDGREN - 13495B.pdf
NORDGREN - 13495B.pdf
pdf • Jun 10, 2026, 1:10 PM • 72,934 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13495B/NORDGREN - 13495B.pdf
NORDGREN - 13495B.pdf
pdf • Jun 10, 2026, 1:10 PM • 72,934 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13495B/NORDGREN - 13495B.pdf
NORDGREN - 13495B.pdf
pdf • Jun 10, 2026, 1:10 PM • 72,934 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13495B/NORDGREN - 13495B.pdf