Claim explorer / evidence thread
Claim 13493B
GRE 8220 • Alix • Pre-Auth Needed • grand-design
risk 0.00
deadline Approaching deadline
images 0
matched 0
Warranty deadline timeline
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Approaching deadline
101 days open in the visible workflow.
Recommended Action
Generate OEM Demand Letter
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
16
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 23, 2026, 11:03 AM to Jul 27, 2026, 2:54 AM.
Indexed evidence
8 docs / 6 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
101 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13493B_1/WO_13493_JOB_WARR01_2026.05.19_13.12.15.jpg
Timeline
First seen May 23, 2026, 11:03 AM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
18 indexed side comments on this claim.
Latest visible thread signal
Aug 28, 2026, 8:55 AM • processor • This paid on 8/26/26 on check 666686 for $19.31
Role mix
Dealer 0 • OEM 0 • Processor 12
Decision cues
Denial signals 1 • info / missing-doc asks 7 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • May 26, 2026, 6:52 AM
PA 951889 has been submitted for approval.
Alix Mongiat
processor • May 29, 2026, 8:44 AM
@Michelle A Approved for part only.
Michelle Antinoja
dealer_or_external • Jul 17, 2026, 11:04 AM
@Alix M
DATE IN:5/20/2026
DATE STARTED:5/9/2026
DATE COMPLETED: 7/15/2026
pART: 822091368 - HANDLE QUICK RELEASE PIN ONLY .25 DIA 2 USABLE LENGTH ZINC - QTY:1 - PRICE:2.87
INVOICE UPLOADED
Alix Mongiat
processor • Jul 17, 2026, 11:16 AM
@Michelle A @ANNA F We need the final RO signed by the customer.
Alix Mongiat
processor • Jul 21, 2026, 2:12 PM
@Michelle A @ANNA F We need a copy of the signed final RO before we can submit for payment.
Michelle Antinoja
dealer_or_external • Jul 21, 2026, 2:48 PM
@Alix M I SENT THE CMR A COPY TO SIGN, i HAVE NOT HEARD BACK.
Alix Mongiat
processor • Jul 24, 2026, 8:57 AM
@Matt F We still need a signed final RO for this before we can submit since the work was done in July.
Alix Mongiat
processor • Jul 29, 2026, 12:48 PM
@Randall B @Matt F @ANNA F Any luck on the signed WO so we can get this submitted for payment?
ANNA FREEMAN
dealer_or_external • Jul 29, 2026, 2:39 PM
@Alix M @Matt F @Randall B It looks like Michelle emailed the customer for signature on 7/17. @Matt F could we check to see if there is a response?
Alix Mongiat
processor • Aug 3, 2026, 11:44 AM
I am moving this to claims returned until we can get the signed copy of the WO. Please keep in mind we only have 30 days after work was completed to submit this. @Matt F @ANNA F @Randall B We need this signed WO before 8/14 or this will be denied after that due to late submit.
Alix Mongiat
processor • Aug 6, 2026, 9:13 AM
@Matt F @Randall B @Destinee M @Dustin L We only have another week before this is past the 30 days since work was completed. We need a customer signed WO (whole WO, not just back page)
Matt Ferkey
dealer_or_external • Aug 6, 2026, 10:16 AM
@Alix M sent customer an email and left customer a voicemail expressing urgency - failure to return signed workorder will result in charges for the replacement pin.
Alix Mongiat
processor • Aug 6, 2026, 10:45 AM
Thank you.
Alix Mongiat
processor • Aug 12, 2026, 9:42 AM
Any luck on this? Thanks!
Destinee McGinley
dealer_or_external • Aug 12, 2026, 1:28 PM
@Alix M
Destinee McGinley
dealer_or_external • Aug 12, 2026, 1:29 PM
@Alix M
Alix Mongiat
processor • Aug 12, 2026, 3:07 PM
Claim 1009781 has been submitted for payment.
Alix Mongiat
processor • Aug 28, 2026, 8:55 AM
This paid on 8/26/26 on check 666686 for $19.31
Claim Files
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13493B/13493B.pdf
13493B.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13493B_1/13493B.pdf
FREESE.pdf
main-pdf • May 23, 2026, 10:54 AM • 72,224 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13493B/FREESE.pdf