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Claim 13477B
GRE 8220 • Alix • Pre-Auth Needed • grand-design
Next Recommended Action

Upload Missing Documents

Overdue / escalation ready
Reason
Missing evidence is slowing recovery and compliance checks.
Deadline
Overdue / escalation ready
Estimated recovery
$250.00
risk 0.70 deadline Overdue / escalation ready images 29 matched 0 gaps 1 review 11

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
52d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
52d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
52d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
52d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
52d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
52d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
52d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
12
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
52 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 12, 2026, 5:00 PM to Jul 3, 2026, 2:56 AM.
Indexed evidence
10 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
52 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary
images=29; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2023 Grand Design • VIN 573FR3425P9922405
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13477B/13477B
Timeline
First seen May 12, 2026, 5:00 PM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth
8 indexed side comments on this claim.
Latest visible thread signal
May 20, 2026, 8:03 AM • processor • @Kaitlyn R Job 6: approved for 1.4 hour Job 1: approved for 0.5 hour to replace observation camera (requested 0.75) Job 2: approved for 1 hour to replace nautilus panel Job 3: approved for 1.5 hour to replace 2 saddle
Role mix
Dealer 0 • OEM 0 • Processor 7
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
PER MATT- THE SLIDE OUT IS LEAKING AND W 1020 GRAND NEEDS TO BE FIXED-
needs-review • confidence 0.55
cause
I added silicone to the rails and at the bottom of the tray. I sprayed the slide down heavily with water and no leaks are visible.
gap • confidence 0.63
correction
Done. REQ: 1.43
needs-review • confidence 0.55
complaint
FOUND ON THE DAY OF SHOWTHRU- THE W 1020 GRAND OBSERVATION CAMERA IS NOT OPERATING-
needs-review • confidence 0.55
cause
THE BLUE POWER INDICATOR LIGHT DOES NOT LIGHT UP- VERIFIED POWER TO THE CAMERA ALL CHECKED OKAY- THER IS ALSO NO WIFI CONNECTION TO THE CAMERA- INTERNAL FAILURE OF THE CAMERA0
needs-review • confidence 0.55
correction
R&R OBSERVATION CAMERA REQ: .75 HOURS OF LABOR
needs-review • confidence 0.55
complaint
FOUND ON THE DAY OF SHOWTHRU- THE W 1020 GRAND NAUTILUS PANEL IS CRACKED IN THE LOWER RIGHT CORNER
needs-review • confidence 0.55
cause
NAUTILUS PANEL IS CRACKED FROM THE LOWER LEFT CORNER SCREW BEING SCREWED TO TIGHT
needs-review • confidence 0.55
correction
R&R NAUTILUS PANEL REQ! 1 HOUR
needs-review • confidence 0.55
complaint
FOUND ON DAY OF THE SHOWHTRU- BOTH OF W 1020 GRAND THE SADDLE BOXES ARE CRACKED AROUND THE SCREWS AND NEEDS TO BE REPLACED
needs-review • confidence 0.55
cause
THE SADDLE BOXES ARE BOTH CRACKED AROUDN THE SCREWS FROM THE MANUFACTURER AND NEED TO BE REPLACED
needs-review • confidence 0.55
correction
R&R SADDLE BOXES REQ: 1.50 HOURS OF LABOR
needs-review • confidence 0.55
correction
R&R SADDLE BOXES REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
R&R SADDLE BOXES REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
R&R SADDLE BOXES REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00
correction
R&R SADDLE BOXES REQ: 1.50 HOURS OF LABOR
unreviewed • confidence 0.00

Evidence Thread

Alix Mongiat
processor • May 12, 2026, 5:48 PM
@Kaitlyn R Can you label the photos for me? Thank you!
Alix Mongiat
processor • May 12, 2026, 5:57 PM
PA 949192 is in draft status.
Alix Mongiat
processor • May 13, 2026, 7:41 AM
I think I figured out what photos go with what, so I'll let you know if I need anything else.
Alix Mongiat
processor • May 13, 2026, 7:46 AM
PA 949192 has been submitted for approval.
Alix Mongiat
processor • May 18, 2026, 12:52 PM
@Kaitlyn R Job 6 - need photos.
Kaitlyn Reinwand
dealer_or_external • May 19, 2026, 10:33 AM
@Alix M ADDED PHOTOS
Alix Mongiat
processor • May 19, 2026, 11:42 AM
Added. Thank you.
Alix Mongiat
processor • May 20, 2026, 8:03 AM
@Kaitlyn R Job 6: approved for 1.4 hour Job 1: approved for 0.5 hour to replace observation camera (requested 0.75) Job 2: approved for 1 hour to replace nautilus panel Job 3: approved for 1.5 hour to replace 2 saddle boxes

Claim Files

13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13477B_1/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Grand Design/13477B_1/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13477B_1/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13477B/13477B.pdf
13477B.pdf
main-pdf • May 12, 2026, 4:45 PM • 74,437 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13477B/13477B/13477B.pdf