Claim explorer / evidence thread
Claim 13442
GRE 8220 • Alix • Paid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 3
matched 0
gaps 1
review 39
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$875.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
40
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
18
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Aug 1, 2026, 2:55 AM.
Indexed evidence
4 docs / 12 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=3; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4FFLN29T1910906
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13442/Claim Sheet.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Aug 1, 2026, 2:55 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Jul 10, 2026, 8:50 AM • processor • Hello there - per the authorization on the labor line, the sewer cap cover only was approved for replacement not the complete tube, please find that the correct part number has been updated and part cost has been reduced
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
WARRANTY REPAIR 1 - DOOR CLIP ON THE W 1021 FORES SEWER HOSE CARRIER TUBE IS BROKEN AND NOT STAYING CLOSED
gap • confidence 0.63
complaint
WARRANTY REPAIR 1 - DOOR CLIP ON THE W 1021 FORES SEWER HOSE CARRIER TUBE IS BROKEN AND NOT STAYING CLOSED
partial-match • confidence 0.38
cause
Unknown
needs-review • confidence 0.55
cause
Door clip on the sewer hose tube was broken
partial-match • confidence 0.38
correction
Install new sewer hose carrier tube door if available, or entire sewer hose carrier tube assembly. REQUEST: .5
needs-review • confidence 0.55
correction
Replace it with new sewer hose carrier Install new sewer hose carrier tube door if available, or entire sewer hose carrier tube assembly. REQUEST: .5 approved: .1 WARR
needs-review • confidence 0.12
complaint
WARRANTY REPAIR 2 - MASTER BED FRAME IS W 1021 FORES BENT.
needs-review • confidence 0.55
complaint
WARRANTY REPAIR 2 - MASTER BED FRAME IS W 1021 FORES BENT. **CUSTOMER WANTS THE OLD PARTS BACK***
partial-match • confidence 0.58
cause
Not enough aluminum framework to support the large overhang.
needs-review • confidence 0.55
cause
Bed frame was bent
partial-match • confidence 0.58
correction
Replace bed frame with new. Hopefully it has increased supports. If not, attach plywood strips along length of aluminum tubes to add rigidity. REQUEST: 3 HOUR 1 SAFTEY CHAINS DID NOT COME WITH GEN Y HITCH WE I SAP POLIC INSTALLED, PER RANDALL NEED ORDERED AND DROPSHIPPED TO CMR. RANDALL WOULD ALSO LIKE PRICE AND PART INFORMATION TO ADD THEM IN TO HIS DO JOBS 2 MAXXAIR FAN WAS SUPPOSED TO BE INSTALLED BUT WAS NOT E 17965 SONNE ON WO.
needs-review • confidence 0.55
correction
Replace the old bed frame with new one and add extra bed support along the side of the bed frame Replace bed frame with new. Hopefully it has increased supports. If not, attach plywood strips along length of aluminum tubes to add rigidity. REQUEST: 3 HOUR approved: 3.0
partial-match • confidence 0.48
complaint
SAFTEY CHAINS DID NOT COME WITH GEN Y I SAP POLIC HITCH WE INSTALLED, PER RANDALL NEED ORDERED AND DROPSHIPPED TO CMR. RANDALL WOULD ALSO LIKE PRICE AND PART INFORMATION TO ADD THEM IN TO HIS DO JOBS Continued on page 2 PAGE 2 Work Order : 13442 ****************************************************************************** Job # Description JOB INFORMATION Type Bill To ****************************************************************************** CORRECTION: CUSTOMER PICKED UP THE PARTS 2 COMPLAINT: MAXXAIR FAN cover WAS SUPPOSED TO BE I PDI PRE-D INSTALLED BUT WAS NOT ON WO. CORRECTION: CUSTOMER PICKED UP 3 COMPLAINT: CUSTOMER IS LOOKING TO HAVE AN INVERTOR E 17965 SONNE INSTALLED WHEN THEY COME IN FOR SERVICE WORK- WILL NEED TO TALK TO MATT ABOUT THE INSTALL
needs-review • confidence 0.12
cause
1001 CUSTOMER REQUESTED
needs-review • confidence 0.00
correction
Cmr will have to talk with Matt
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES LEAK ON ODS FRONT COMPARTMENT
needs-review • confidence 0.10
cause
The ods compartment door leaks at the rear upper corner. The compartment door is out of the alignment or bent as seen in the pictures. The seal is not making contact with the door letting and water.
needs-review • confidence 0.18
correction
Will need a new compartment door REQUEST: 1.5
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 FRONT STORAGE COMPARTMENT WHERE BATTERIES ARE IS POSSIBLY DELAMINATING
needs-review • confidence 0.03
cause
Front compartment door is delaminating the glue must have let loose
needs-review • confidence 0.15
correction
Will need new compartment door REQUEST:1.5
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES DOOR LATCH SCREWS FOR CATCH CAME OUT AND LATCH IS LOOSE IN DOOR
needs-review • confidence 0.15
cause
Door latch screws came off
needs-review • confidence 0.00
correction
Will need new door latch and screws REQUEST:.4
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES DRIVERS SIDE JACK PIN IS DIFFICULT TO OPERATE IN AND OUT
needs-review • confidence 0.00
cause
Jack Penn was hard to get out was put in at an angle had to readjust the bracket
needs-review • confidence 0.00
correction
Readjusted the bracket seems to be working OK now REQUEST:.4
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES SCREW IS MISSING ON WINDOW HANDLE BY DINETTE
needs-review • confidence 0.00
cause
Missing screw Continued on page 3 PAGE 3 Work Order : 13442
needs-review • confidence 0.00
correction
Found a screw and replaced it REQUEST: .5
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES WOOD TRIM ABOVE DINETTE BUBBLING AND FINISH SEEMS TO BE COMING OFF
needs-review • confidence 0.03
cause
Looks like the trim is starting to fall off
needs-review • confidence 0.00
correction
Will need a new piece of trim .5
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES BATHROOM DOOR IS BOWED AND CATCHING IN SPOTS
needs-review • confidence 0.00
cause
Bathroom door is rubbing against the wall
needs-review • confidence 0.00
correction
Might just need to be adjusted REQUEST: .15
needs-review • confidence 0.00
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES TRIM BEHIND THEATER CHAIRS ANOTHER ABOVE SLIDE OUT WITH SMALLER COUCH SEAM TAPE IS NOT DOWN CORRECTLY PANEL MAY NEED TO BE SECURED
needs-review • confidence 0.07
cause
The seem tape has bubbles behind it. One of the panels behind the couch has popped loose so we need new seem tape.
needs-review • confidence 0.19
correction
I have to remove the seem tape and reattach the panel behind the couch and put new tape on it REQUEST: .15
needs-review • confidence 0.07
complaint
Transferred to GRV*13442B on 30 JUN 26 W 1021 FORES Estimate amount was 0.00 CUSTOMER STATES SLIDE TOPPER ON DINETTE SLIDE IS LOOSE AND SAGGY LAYING ON ROOF WITH LIGHT RAIN
needs-review • confidence 0.15
cause
Slide toppers is sagging checked the springs in the slide topper and the springs are tight I think do to the size of the slide room and how long the topper is it will SAG do to how big it is
needs-review • confidence 0.00
correction
Could adjust the slide topper so it tracks straight will not help will the sag rEQUEST: .5
needs-review • confidence 0.00
complaint
CUSTOMER WOULD LIKE 2 MORE OF THE SMALL E 17965 SONNE TOUCH LIGHTS - JUST PUT IN THE UNIT.
needs-review • confidence 0.00
cause
Had to order them
needs-review • confidence 0.00
correction
Had to order them
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • May 6, 2026, 2:29 PM
PA 2666623 has been submitted for approval.
Alix Mongiat
processor • May 7, 2026, 12:22 PM
@Michelle A
Job 1: approved for 0.1 hour to replace sewer cap cover
Warranty Repair 2: approved for 3 hours
Michelle Antinoja
dealer_or_external • Jul 1, 2026, 2:12 PM
@Alix M
DATE IN: 4/30/2026
DATE COMPLETED: 6/29/2026
pARTS:
WARR01 - 822082586 - SEWER HOSE HOLDER - PFL: SUPER TUBE - BLACK - 67 1/4" - V# SH-5567.25-BK - QTY:1 - PRICE:36.10
WARR02 - 822025403 - HO: BED LID ONLY OF #21 SLIDE OUT BED, PRINT3 20G25403 - QTY:1 - PRICE:55.98
INVOICE UPLOADED
Alix Mongiat
processor • Jul 1, 2026, 3:52 PM
This has been submitted for payment.
Alix Mongiat
processor • Jul 10, 2026, 8:49 AM
This paid on check 3189060 for $645.48
Alix Mongiat
processor • Jul 10, 2026, 8:50 AM
Hello there - per the authorization on the labor line, the sewer cap cover only was approved for replacement not the complete tube, please find that the correct part number has been updated and part cost has been reduced to $1.47 + 30% state mark up for a new approved total of $1.91 Thank you
Claim Files
13442.pdf
main-pdf • May 6, 2026, 2:25 PM • 72,982 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Flagstaff/13442/13442.pdf
13442.pdf
main-pdf • May 6, 2026, 2:25 PM • 72,982 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Flagstaff/13442/13442.pdf
13442.pdf
main-pdf • May 6, 2026, 2:25 PM • 72,982 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13442/13442.pdf
13442.pdf
main-pdf • May 6, 2026, 2:25 PM • 72,982 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13442/13442.pdf