Claim 13439

Claim explorer / evidence thread

Claim 13439

GRE 8220 • Alix • Paid • forest-river

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$375.00

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

118d elapsed • 0d remaining

Analyzed

Completed stage

118d elapsed • 0d remaining

Awaiting OEM

Completed stage

118d elapsed • 0d remaining

Auto-Approved

Completed stage

118d elapsed • 0d remaining

Payment Due

Completed stage

118d elapsed • 0d remaining

Escalation Eligible

Completed stage

118d elapsed • 0d remaining

Resolved

Overdue / escalation ready

118d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$375.00

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

118 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Sep 2, 2026, 6:53 AM.

Indexed evidence

20 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

118 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13439/13439 - duplicate

Timeline

First seen May 7, 2026, 5:05 AM • last seen Sep 2, 2026, 6:53 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

31 indexed side comments on this claim.

Latest visible thread signal

Jul 15, 2026, 10:49 AM • processor • Claim 2724064 paid on check 3192455 for $265.77

Role mix

Dealer 0 • OEM 0 • Processor 24

Decision cues

Denial signals 0 • info / missing-doc asks 25 • approval signals 5

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

document-photo

document-photo

document-photo

document-photo

Claim Lines

complaint

CUSTOMER REQUESTS SERVICE CALL TO 1009 I FSC FREE SOUTH ARCHERS WAY ROME CORRECTION: COMPLETE 3 COMPLAINT: CUSTOMER STATES KITCHEN AND BATHROOM W 1021 FORES FAUCETS LEAKING

partial-match • confidence 0.37

cause

after leveling unit the exterior door bor bedroom now closings correctly but I also taken pictures of kitchen faucet and bathroom faucet they are both leaking internally

needs-review • confidence 0.32

correction

NEW FAUCETS INSTALLED AND LEAK CHECKED

needs-review • confidence 0.32

complaint

CUSTOMER STATES FURNACE NOT WORKING W 1021 FORES RANDOMLY PLEASE DIAGNOSE

needs-review • confidence 0.32

cause

was getting 13.75 volts to furnace would intermittently work found that sail switch was dirty and also wouldn't light after sail switch installed replaced control board pics taken of parts used

partial-match • confidence 0.59

correction

after replacing the sail switch and control module on furnace is working

partial-match • confidence 0.59

Evidence Thread

Alix Mongiat

processor • May 6, 2026, 4:39 PM

PA 2666988 has been submitted for approval.

Alix Mongiat

processor • May 7, 2026, 8:32 AM

@Dustin L @Kaitlyn R This was approved for: Kitchen faucet - 0.5 hour *pending part return for final payment Bathroom faucet - 0.5 hour *pending tag underneath faucet for final payment

Kaitlyn Reinwand

dealer_or_external • May 7, 2026, 8:02 PM

Alix Mongiat WHAT INFORMATION DO YOU NEED ON THIS ONE?

Alix Mongiat

processor • May 8, 2026, 8:34 AM

@Kaitlyn R Same as the last one, Anna uploaded this to the wrong folder. Moving to PA needed.

Alix Mongiat

processor • May 8, 2026, 10:45 AM

PA 2666988 was submitted for approval.

Alix Mongiat

processor • May 8, 2026, 10:46 AM

@Dustin L @Kaitlyn R This was approved for 1 hour total to replace both faucets. **pending tag underneath faucet for final payment

Alix Mongiat

processor • May 8, 2026, 10:48 AM

Sorry- this is a duplicate.. This was already entered and approved. I am moving this to the approved folder.

Kaitlyn Reinwand

dealer_or_external • Jun 4, 2026, 2:26 PM

@Alix M DATE IN: 04/29/2026 DATE COMPLTED: 5/29/26 PARTS USED: JOB 3 F100271116- FAUCET LAVATORY COST: 11.67 QTY: 1 822030266- FAUCET- KITCHEN COST: 47.52 QTY: 1 @ANNA F PLEASE UPLOAD INVOICES.

Alix Mongiat

processor • Jun 5, 2026, 11:12 AM

@ANNA F I found the invoice for this.

Alix Mongiat

processor • Jun 5, 2026, 11:13 AM

@Kaitlyn R @Dustin L @Michelle A Just a reminder that both faucets need to be returned. Please provide a tracking number once you have them. Thanks.

Alix Mongiat

processor • Jun 5, 2026, 11:14 AM

@Kaitlyn R @Dustin L @Michelle A Just a reminder that both faucets need to be returned. Please provide a tracking number once you have them. Thanks. Please also provide photos of the tags underneath the removed parts.

Alix Mongiat

processor • Jun 5, 2026, 11:15 AM

This has been submitted for payment.

Alix Mongiat

processor • Jun 9, 2026, 8:58 AM

@Dustin L @Michelle A @Kaitlyn R Kitchen Faucet: Part Return Required. Please attach tracking information. Part will be processed when received. Bathroom Faucet: pending tag underneath faucet for final payment

Dustin Lucas

dealer_or_external • Jun 9, 2026, 9:35 AM

@Alix M Pic of bathroom faucet underneath uploaded. Will get you tracking number as soon as parts gets us one.

ANNA FREEMAN

dealer_or_external • Jun 9, 2026, 9:57 AM

@Alix M @Dustin L TRACKING # IS: 1Z03RW629016956715

Alix Mongiat

processor • Jun 9, 2026, 10:57 AM

Added both. Please remember to move the folders to corrected once information is provided. Thanks.

ANNA FREEMAN

dealer_or_external • Jun 26, 2026, 10:53 AM

@Alix M I UPLOADED A CORRECTED RO, THERE WERE NO PARTS ON LINE ONE WHEN WE SUBMITTED ORIGINALLY. I JUST NOTICED IT AND ADDED THEM TO THE CORRECTED RO. I ALSO UPLOADED THE INVOICES FOR THE PARTS. CAN WE PLEASE RESUBMIT FOR THE MISSED PARTS? I DID NOT MOVE THE FOLDER AS IM NOT SURE WHICH ONE YOU WOULD WANT IT IN. IM SORRY FOR THE INCONVENIENCE.

Alix Mongiat

processor • Jun 26, 2026, 11:05 AM

@ANNA F That line wasn't even on the PA. This should be moved off this WO and added to a whole new WO. The only thing we ever received approval on was the faucets.

Alix Mongiat

processor • Jun 26, 2026, 11:06 AM

@Michelle A @Dustin L If lines are added to work orders after we get the initial PA, we need to be made aware. A new work order should have been uploaded prior to the work being done and we should have been notified to get a PA for you.

Alix Mongiat

processor • Jun 26, 2026, 11:08 AM

@ANNA F Don't working about moving it off this work order. I am going to create a PA for the new line right now. We cannot add it to the other claim due to that already pending payment.

Alix Mongiat

processor • Jun 26, 2026, 11:10 AM

@Michelle A @Dustin L @ANNA F Why was the control board replaced? I need to know what was wrong with it as you only state something wrong with the sail switch. Thanks.

ANNA FREEMAN

dealer_or_external • Jun 26, 2026, 11:28 AM

@Alix M In the cause the tech states "would'nt light after sail switch installed replaced control board."

Alix Mongiat

processor • Jun 26, 2026, 12:55 PM

@ANNA F @Michelle A @Dustin L Need photos of furnace components and tags.

Alix Mongiat

processor • Jun 26, 2026, 12:56 PM

PA 2724064 is in draft status until we get photos requested for Job 1 (furnace)

Alix Mongiat

processor • Jul 2, 2026, 9:12 AM

Following up on this. Need photos of furnace components and tags.

Dustin Lucas

dealer_or_external • Jul 2, 2026, 12:18 PM

@Alix M Uploaded photos of furnace and parts used.

Alix Mongiat

processor • Jul 2, 2026, 1:05 PM

@Dustin L Thank you. Please remember to move folder to information corrected when information needed is provided.

Alix Mongiat

processor • Jul 6, 2026, 8:36 AM

@Dustin L @Michelle A Furnace line was approved for 1 hour.

Alix Mongiat

processor • Jul 6, 2026, 11:47 AM

Job 1 has been submitted for payment.

Alix Mongiat

processor • Jul 6, 2026, 5:23 PM

Claim 2666988 paid on check 3185258 for $255.98

Alix Mongiat

processor • Jul 15, 2026, 10:49 AM

Claim 2724064 paid on check 3192455 for $265.77

Claim Files

Invoice 14739031.pdf

pdf • Jun 5, 2026, 11:12 AM • 61,302 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13439/Invoice 14739031.pdf

Invoice 14739031.pdf

pdf • Jun 5, 2026, 11:12 AM • 61,302 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13439/Invoice 14739031.pdf

Invoice 14739031.pdf

pdf • Jun 5, 2026, 11:12 AM • 61,302 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13439/Invoice 14739031.pdf

Invoice 14739031.pdf

pdf • Jun 5, 2026, 11:12 AM • 61,302 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13439/Invoice 14739031.pdf

13439 FINAL.pdf

pdf • Jun 4, 2026, 2:27 PM • 72,595 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Forest River/13439/13439 FINAL.pdf

13439 FINAL.pdf

pdf • Jun 4, 2026, 2:27 PM • 72,595 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13439/13439 FINAL.pdf

13439 FINAL.pdf

pdf • Jun 4, 2026, 2:27 PM • 72,595 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13439/13439 FINAL.pdf

13439 FINAL.pdf

pdf • Jun 4, 2026, 2:27 PM • 72,595 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/13439/13439 FINAL.pdf

13439.pdf