Claim 13407

Claim explorer / evidence thread

Claim 13407

GRE 8220 • Alix • Approved / Unpaid • grand-design

Next Recommended Action

Await OEM Response

Approaching deadline

Reason

Parts Markup Short-Paid

Deadline

Approaching deadline

Estimated recovery

$875.00

Send Follow-Up

risk 0.55 deadline Approaching deadline images 42 matched 2

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

58d elapsed • 0d remaining

Analyzed

Completed stage

58d elapsed • 0d remaining

Awaiting OEM

Completed stage

58d elapsed • 0d remaining

Auto-Approved

Approaching deadline

58d elapsed • 0d remaining

Payment Due

Upcoming statutory deadline

58d elapsed • 0d remaining

Escalation Eligible

Upcoming statutory deadline

58d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

58d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$875.00

What this claim may still be worth based on current evidence.

Compliance Score

45/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

Parts Markup Short-Paid

Missing Items

missing_unit_id_photo • missing_parts_evidence

Deadline Status

Approaching deadline

58 days open in the visible workflow.

Recommended Action

Await OEM Response

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Condensed packet watch

Close to a bulky packet. Trim, paginate, and preflight before escalation.

Chronology

Ready to order

Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.

Indexed evidence

10 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Monitor

58 days open in the visible workflow; risk score 0.55.

Claim Summary

Evidence summary

images=42; damage=0; unit=0; parts=0; doc=42; gaps=missing_unit_id_photo,missing_parts_evidence • Unit 2025 Grand Design • VIN 573FS372XSAA20617

Path

/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13407/LINDGREN UPDATED.pdf

Timeline

First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

missing unit id photo • missing parts evidence

Comment Intelligence

Thread depth

7 indexed side comments on this claim.

Latest visible thread signal

May 7, 2026, 8:52 AM • processor • @Michelle A Warranty Repair 1: approved for 0.2 hour (silicone) and 0.5 hour to replace countertop - from GD: Parts should be able to give you that part number for the bathroom countertop Warranty Repair 2: denied - not

Role mix

Dealer 0 • OEM 0 • Processor 5

Decision cues

Denial signals 2 • info / missing-doc asks 2 • approval signals 3

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

WO_13407_JOB_WARR01_2026.04.30_10.46.24.jpeg

document-photo

WO_13407_JOB_WARR01_2026.04.30_10.40.21.jpeg

document-photo

WO_13407_JOB_WARR01_2026.04.30_10.46.01.jpeg

document-photo

WO_13407_JOB_WARR01_2026.04.30_10.46.11.jpeg

document-photo

Claim Lines

complaint

WARRANTY REPAIR 1 - bathroom sink is W 1020 GRAND undermount and does not have silicone around where the base meets the counter top and needs looked at for repair.- CASE # 00993386

matched • confidence 0.81

cause

check bathroom sink for silicone. no silicone around sink.

partial-match • confidence 0.71

correction

silicone sink where needed. REQ: .20

partial-match • confidence 0.71

complaint

WARRANTY REPAIR 2 - bathroom floor is W 1020 GRAND very squeaky. would like looked at for repair if possible. - CASE# 1006494

partial-match • confidence 0.71

cause

bathroom floor is squeaking. will have to empty front storage to remove wall to access floor joist to get shims inbetween joist and floor.

matched • confidence 0.81

correction

... REQ: 3 HRS OF LABOR

partial-match • confidence 0.71

complaint

WARRANTY REPAIR 3 - IN THE BEDROOM SLIDE W 1020 GRAND THE TRIM UPTOP IS CRACKED AND LOOKS LIKE IT HAD GOTTEN DAMAGED FROM SLIDE GOING OUT TO FAR. WOULD LIKE LOOKED AT FOR REPAIR

partial-match • confidence 0.71

cause

facica board on bedroom slide is cracked. need to order new facia. 4' long by 6" wide.

partial-match • confidence 0.63

correction

... REQ: .50

partial-match • confidence 0.63

Evidence Thread

Alix Mongiat

processor • Apr 30, 2026, 2:50 PM

PA 946325 has been submitted for approval.

Alix Mongiat

processor • May 5, 2026, 4:55 PM

@Michelle A From GD: Warranty Repair 1 - Please add line for replacing the countertop per RSM GD is covering at flat rate Warranty Repair 2- denied Floor noises such as pops and squeaks in general are going to occur and labor to chase them down is not warrantable Warranty Repair 3: approved for 0.4 hour (requested 0.5 hour)

Michelle Antinoja

dealer_or_external • May 6, 2026, 11:11 AM

@Alix M i HAVE ADDED A LINE FOR THE COUNTER,. CAN THEY GIVE US REFERENCE ON THE PART NUMBER? i CAN NOT FIND IT IN THE SYSTEM.

Alix Mongiat

processor • May 6, 2026, 2:46 PM

@Michelle A Can you upload the updated RO? Thanks.

Alix Mongiat

processor • May 6, 2026, 2:49 PM

Added line since GD is only paying flat rate (0.5 hour) I will let you know the part number once I get a response.

Michelle Antinoja

dealer_or_external • May 6, 2026, 3:09 PM

@Alix M i HAVE UPLOADED UPDATED RO.

Alix Mongiat

processor • May 7, 2026, 8:52 AM

@Michelle A Warranty Repair 1: approved for 0.2 hour (silicone) and 0.5 hour to replace countertop - from GD: Parts should be able to give you that part number for the bathroom countertop Warranty Repair 2: denied - not a covered repair Warranty Repair 3: approved for 0.4 hour

Claim Files

LINDGREN UPDATED.pdf

updated-packet • May 6, 2026, 3:09 PM • 74,061 bytes

/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13407/LINDGREN UPDATED.pdf

LINDGREN UPDATED.pdf

updated-packet • May 6, 2026, 3:09 PM • 74,061 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13407_1/LINDGREN UPDATED.pdf

LINDGREN UPDATED.pdf

updated-packet • May 6, 2026, 3:09 PM • 74,061 bytes

/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13407/LINDGREN UPDATED.pdf

13407.pdf