Claim explorer / evidence thread
Claim 13403
GRE 8220 • Alix • OEM Review • grand-design
risk 0.70
deadline Overdue / escalation ready
images 10
matched 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
Escalation Eligible
Upcoming statutory deadline
58d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
58d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Review Short-Pay
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
37
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Full evidence packet
Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
22 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
58 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=10; damage=0; unit=0; parts=0; doc=10; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2025 Grand Design • VIN 573TT3126S8835216
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13403/GORST FINAL - 13403.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Jun 23, 2026, 1:36 PM • processor • Thank you!
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - cmr states control W 1020 GRAND panel which shows the water tanks and electric does not light up.
partial-match • confidence 0.73
cause
Control panel does not light up Checked for disconnected wires and voltage at the panel had 13.21 then checked it at the plug that goes in to the bored and it had 13.21
partial-match • confidence 0.63
correction
The cmr will need a new a new control board REQ: 1.50 HOURS OF LABOR
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 - cmr states water W 1020 GRAND leaks when its raining into the slide out, cmr believes it might have to do with the sealant.
partial-match • confidence 0.73
cause
Water leaking when it rains into the slide out
partial-match • confidence 0.73
correction
As shown in the picture the corners of the sweeper seals were not attached Reattached the corners sprayed water on it for 15 minutes and is still dry inside REQ: 1 HOUR OF LABOR
matched • confidence 0.81
Evidence Thread
Alix Mongiat
processor • May 5, 2026, 1:34 PM
PA 947257 has been submitted for approval.
Alix Mongiat
processor • May 7, 2026, 10:54 AM
@Michelle A
Warranty Repair 1: approved for 1 hour (requested 1.5 hour)
Warranty Repair 2: approved for 0.8 hour (requested 1 hour)
Michelle Antinoja
dealer_or_external • Jun 10, 2026, 1:24 PM
@Alix M
DATE IN:4/23/2026
DATE STARTED:5/5/2026
DATE COMPLETED:6/5/2026
pARTS:
WARR01:822050211 - MONITOR PANEL W/CONVENIENCE CENTER BLACK - QTY:1 - PRICE: 184.60
INVOICE UPLOADED
Alix Mongiat
processor • Jun 10, 2026, 3:46 PM
Claim 994202 has been submitted for payment.
Alix Mongiat
processor • Jun 11, 2026, 12:50 PM
@Michelle A @Kaitlyn R This is pending part return and testing of the monito panel. Please provide the tracking number
When Returning parts, please include a copy of the CLAIM in the box with the part. Once the part has shipped, please attach the receipt and provide the tracking number in the dealer notes section of your claim along with return shipping cost, add any return freight charges you may have incurred to your Requested Shipping Total box, and then put the claim back into submitted status to be processed.
Return to the VCB address:
Grand Design RV
5200 Hoffman St
Elkhart, IN 46516 - 6/11/26 AB
ANNA FREEMAN
dealer_or_external • Jun 19, 2026, 10:16 AM
@Ashlee O @Alix M PART SHIPPED TRACKING # 1ZB934740309554144
Alix Mongiat
processor • Jun 23, 2026, 1:36 PM
Thank you!
Claim Files
GORST FINAL - 13403.pdf
pdf • Jun 10, 2026, 1:24 PM • 74,019 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13403/GORST FINAL - 13403.pdf
GORST FINAL - 13403.pdf
pdf • Jun 10, 2026, 1:24 PM • 74,019 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/GORST FINAL - 13403.pdf
GORST FINAL - 13403.pdf
pdf • Jun 10, 2026, 1:24 PM • 74,019 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13403/GORST FINAL - 13403.pdf
GORST FINAL - 13403.pdf
pdf • Jun 10, 2026, 1:24 PM • 74,019 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13403/GORST FINAL - 13403.pdf
GORST FINAL - 13403.pdf
pdf • Jun 10, 2026, 1:24 PM • 74,019 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/GORST FINAL - 13403.pdf
INVOICE#_27112306.pdf
pdf • Jun 10, 2026, 1:24 PM • 41,947 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13403/INVOICE#_27112306.pdf
INVOICE#_27112306.pdf
pdf • Jun 10, 2026, 1:24 PM • 41,947 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/INVOICE#_27112306.pdf
INVOICE#_27112306.pdf
pdf • Jun 10, 2026, 1:24 PM • 41,947 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13403/INVOICE#_27112306.pdf
INVOICE#_27112306.pdf
pdf • Jun 10, 2026, 1:24 PM • 41,947 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13403/INVOICE#_27112306.pdf
INVOICE#_27112306.pdf
pdf • Jun 10, 2026, 1:24 PM • 41,947 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/INVOICE#_27112306.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13403_1/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13403/13403.pdf
13403.pdf
main-pdf • May 5, 2026, 12:59 PM • 73,389 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13403/13403/13403.pdf