Claim explorer / evidence thread
Claim 13388B
GRE 8220 • Alix • Approved / Unpaid • grand-design
risk 0.00
deadline Pending
images 0
matched 0
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
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Violations Detected
1
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Missing Items
0
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Deadline Status
Pending
15 days open in the visible workflow.
Recommended Action
Await OEM Response
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
10
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Jun 19, 2026, 2:56 AM to Jun 20, 2026, 1:12 AM.
Indexed evidence
3 docs / 8 images
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Cross-reference base
Available
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Witness verification
Human verification required
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AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
15 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13388B/WO_13388_JOB_2_2026.05.07_08.15.04.jpeg
Timeline
First seen Jun 19, 2026, 2:56 AM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
12 indexed side comments on this claim.
Latest visible thread signal
Jul 2, 2026, 4:58 PM • dealer_or_external • he sent some other photos that i will be adding.
Role mix
Dealer 0 • OEM 0 • Processor 6
Decision cues
Denial signals 1 • info / missing-doc asks 15 • approval signals 0
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Work missing-doc or reply asks first from the thread.
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Evidence Thread
Ashlee Olsen
processor • Jun 18, 2026, 6:19 PM
submitted PA#958382
Alix Mongiat
processor • Jun 23, 2026, 9:07 AM
@Michelle A From GD: No issue seen in photos provided
Can you get better photos of the issue you are stating?
Michelle Antinoja
dealer_or_external • Jun 23, 2026, 11:49 AM
@Alix M reached out to the CMR to get further photos.
Alix Mongiat
processor • Jul 2, 2026, 9:12 AM
Following up on this.
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 10:34 AM
@Alix M CUSTOMER WILL BE AT UNIT THIS WEEKEND AND WILL SEND OVER PHOTOS.
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 11:15 AM
@Alix M i have attached further photos.
Alix Mongiat
processor • Jul 2, 2026, 11:19 AM
Added. Thank you!
Alix Mongiat
processor • Jul 2, 2026, 1:45 PM
@Michelle A This was denied - no defect seen in photos.
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 1:58 PM
There is small holes in the fabric as well as rippling due to the stretching of the fabric. There is absolutely deceft in this fabric. can you help direct me in photo to show better the defects? I will ask for better photos of the hole in the fabric. @Alix M
Alix Mongiat
processor • Jul 2, 2026, 3:28 PM
@Michelle A I would circle the defects if you can see them in the photos and upload the circled photos in order for me to submit them.
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 3:50 PM
@Alix M i ASKED FOR BETTER PHOTOS OF THEM AS WELL. i WILL UPDATE AS SOON AS i GET THEM. thANK YOU!
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 4:58 PM
he sent some other photos that i will be adding.
Claim Files
MAASSEN - 13388B.pdf
pdf • Jun 18, 2026, 5:08 PM • 71,155 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13388B/MAASSEN - 13388B.pdf
MAASSEN - 13388B.pdf
pdf • Jun 18, 2026, 5:08 PM • 71,155 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13388B/MAASSEN - 13388B.pdf
MAASSEN - 13388B.pdf
pdf • Jun 18, 2026, 5:08 PM • 71,155 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13388B/MAASSEN - 13388B.pdf