Claim explorer / evidence thread
Claim 13373
GRE 8220 • Alix • Paid • forest-river
risk 0.35
deadline Overdue / escalation ready
images 175
matched 4
review 18
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Completed stage
178d elapsed • 0d remaining
Resolved
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
$2,125.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
18
missing_unit_id_photo
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Dossier has not been generated yet. Evidence presence is not treated as complete.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
25
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Oct 27, 2026, 2:55 AM.
Indexed evidence
3 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=175; damage=0; unit=0; parts=0; doc=108; gaps=missing_unit_id_photo • Unit 2026 Forest River • VIN 4X4TPUS22TP106390
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13373/13373 - duplicate/13373ro.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Oct 27, 2026, 2:55 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Sep 23, 2026, 10:17 AM • processor • This paid on check 3230120 for $16.81
Role mix
Dealer 0 • OEM 0 • Processor 18
Decision cues
Denial signals 0 • info / missing-doc asks 6 • approval signals 4
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
RV slide-out exterior shown; possible top trim/seal waviness, no clear ID visible.
Human interpretation • confidence 0.55
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Photo shows tape measure by RV window; no clear damage visible.
Human interpretation • confidence 0.46
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Tape measure shown beside an RV window; no clear damage visible.
Human interpretation • confidence 0.55
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Blurry close-up of black curved trim with tape measure; no clear damage visible.
Human interpretation • confidence 0.42
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
RV sidewall/slide area shown; no clear damage visible in this photo.
Human interpretation • confidence 0.64
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
Forest River Puma RV exterior shown; no clear damage visible.
Human interpretation • confidence 0.72
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
Claim Lines
complaint
WINDOW IS LEAKING BIG S/O WITH REFER W 1021 FORES SIDE WINDOW BY PATIO DOOR
partial-match • confidence 0.71
complaint
WINDOW IS LEAKING BIG S/O WITH REFER W 1021 FORES SIDE WINDOW BY PATIO DOOR
partial-match • confidence 0.43
complaint
WINDOW IS LEAKING BIG S/O WITH REFER SIDE WINDOW BY PATIO DOOR
partial-match • confidence 0.43
complaint
WINDOW IS LEAKING BIG S/O WITH REFER SIDE WINDOW BY PATIO DOOR
partial-match • confidence 0.47
complaint
WINDOW IS LEAKING BIG S/O WITH REFER SIDE WINDOW BY PATIO DOOR
needs-review • confidence 0.23
cause
pics and measurements taken theres 3 windows leaking due to seal around glass is damaged on door side front slide out rear window leaking and there's one window above that same slide out leaking and on off door side front slide front window
matched • confidence 0.81
cause
pics and measurements taken theres 3 windows leaking due to seal around glass is damaged on door side front slide out rear window leaking and there's one window above that same slide out leaking and on off door side front slide front window
matched • confidence 0.65
cause
pics and measurements taken theres 3 windows leaking due to seal around glass is damaged on door side front slide out rear window leaking and there's one window above that same slide out leaking and on off door side front slide front window
matched • confidence 0.65
cause
pics and measurements taken theres 3 windows leaking due to seal around glass is damaged on door side front slide out rear window leaking and there's one window above that same slide out leaking and on off door side front slide front window
matched • confidence 0.71
cause
pics and measurements taken theres 3 windows leaking due to seal around glass is damaged on door side front slide out rear window leaking and there's one window above that same slide out leaking and on off door side front slide front window
needs-review • confidence 0.30
correction
Will need 3 new windows and 3 hrs for removal and replacement.
partial-match • confidence 0.71
correction
Will need 3 new windows and 3 hrs for removal and replacement.
needs-review • confidence 0.29
correction
Will need 3 new windows *12979*
needs-review • confidence 0.29
correction
Will need 3 new windows *12979*
partial-match • confidence 0.36
correction
Will need 3 new windows *12979*
needs-review • confidence 0.05
complaint
BLACK TRIM TOP OF SAME SLIDEOUT HAS W 1021 FORES POPPED LOOSE
partial-match • confidence 0.71
complaint
BLACK TRIM TOP OF SAME SLIDEOUT HAS W 1021 FORES POPPED LOOSE
partial-match • confidence 0.43
complaint
BLACK TRIM TOP OF SAME SLIDEOUT HAS POPPED LOOSE
partial-match • confidence 0.43
complaint
BLACK TRIM TOP OF SAME SLIDEOUT HAS POPPED LOOSE
partial-match • confidence 0.50
complaint
BLACK TRIM TOP OF SAME SLIDEOUT HAS POPPED LOOSE
needs-review • confidence 0.23
cause
on door side front slide inside unit near refrigerator the batten stripping came loose from fascia pics taken
partial-match • confidence 0.63
cause
on door side front slide inside unit near refrigerator the batten stripping came loose from fascia pics taken
partial-match • confidence 0.36
cause
on door side front slide inside unit near refrigerator the batten stripping came loose from fascia pics taken
partial-match • confidence 0.36
cause
on door side front slide inside unit near refrigerator the batten stripping came loose from fascia pics taken
partial-match • confidence 0.50
cause
on door side front slide inside unit near refrigerator the batten stripping came loose from fascia pics taken
partial-match • confidence 0.43
correction
re attached the wooden batten strip to fascia with Brad nails and putty the holes now ok will need .20 for repair.
partial-match • confidence 0.71
correction
re attached the wooden batten strip to fascia with Brad nails and putty the holes now ok will need .20 for repair.
needs-review • confidence 0.24
correction
re attached the wooden batten strip to fascia with Brad nails and putty the holes now ok will need .20 for repair. Printed On: 9/14/2026 12:16:10PM Page 1 of 2 © 2026 Integrated Dealer Systems *13373* WARRANTY AUTH: .25 Promised Date: 31 DEC 26 W/O: 13373
needs-review • confidence 0.33
correction
re attached the wooden batten strip to fascia with Brad nails and putty the holes now ok will need .20 for repair. Printed On: 9/14/2026 12:16:10PM Page 1 of 2 © 2026 Integrated Dealer Systems *13373* WARRANTY AUTH: .25 Promised Date: 31 DEC 26 W/O: 13373
partial-match • confidence 0.42
correction
re attached the wooden batten strip to fascia with Brad nails and putty the holes now ok will need .20 for repair. Printed On: 9/14/2026 12:16:10PM Page 1 of 2 © 2026 Integrated Dealer Systems *13373* WARRANTY AUTH: .25 Promised Date: 31 DEC 26 W/O: 13373
needs-review • confidence 0.04
complaint
CUSTOMER STATES THAT WHEN THEY GOT INTO THEIR UNIT AFTER PICKING IT UP FROM STORAGE THERE IS A CRACKED VENT IN THEIR UNIT- RIGHT AROUND THE SCREW-
needs-review • confidence 0.04
complaint
CUSTOMER STATES THAT WHEN THEY GOT INTO THEIR UNIT AFTER PICKING IT UP FROM STORAGE THERE IS A CRACKED VENT IN THEIR UNIT- RIGHT AROUND THE SCREW-
needs-review • confidence 0.12
complaint
CUSTOMER STATES THAT WHEN THEY GOT INTO THEIR UNIT AFTER PICKING IT UP FROM STORAGE THERE IS A CRACKED VENT IN THEIR UNIT- RIGHT AROUND THE SCREW-
needs-review • confidence 0.12
cause
IT CRACKED AROUND THE SCREW- MOST LIKELY FROM THE SCREW BEING OVER TIGHTENED *13373*
needs-review • confidence 0.10
cause
IT CRACKED AROUND THE SCREW- MOST LIKELY FROM THE SCREW BEING OVER TIGHTENED *13373*
needs-review • confidence 0.10
cause
IT CRACKED AROUND THE SCREW- MOST LIKELY FROM THE SCREW BEING OVER TIGHTENED *13373*
needs-review • confidence 0.05
correction
NEED TO R&R THE VENT COVER
needs-review • confidence 0.00
correction
NEED TO R&R THE VENT COVER
needs-review • confidence 0.12
correction
NEED TO R&R THE VENT COVER
needs-review • confidence 0.12
Evidence Thread
Alix Mongiat
processor • Apr 30, 2026, 4:47 PM
@Dustin L Please let me know how much time you are requesting for each line. Thank you!
Alix Mongiat
processor • May 1, 2026, 9:05 AM
PA 2661114 in in draft status until we get requested labor times.
Alix Mongiat
processor • May 4, 2026, 8:35 AM
Moving to PA info needed until we get the requested labor times.
Alix Mongiat
processor • May 5, 2026, 8:53 AM
@Dustin L Just a reminder that we are still waiting on requested labor times. Thank you!
Dustin Lucas
dealer_or_external • May 5, 2026, 11:42 AM
@Alix M
Requesting 1.5 per window total of 4.5 for line 1
Requesting .25 for trim reattach on line 2
Alix Mongiat
processor • May 5, 2026, 11:59 AM
Thank you!
Alix Mongiat
processor • May 5, 2026, 11:59 AM
This has been submitted for approval.
Alix Mongiat
processor • May 5, 2026, 1:36 PM
@Dustin L
From Forest River:
Job 1: please clarify what seal is damaged? do you have photos of the bad seals as there are no visible issues in attached photos please clarify if it is gasket, butyl, or exterior sealant
Dustin Lucas
dealer_or_external • May 5, 2026, 2:10 PM
@Alix M IT IS THE WINDOW GASKET ON ALL 3 WINDOWS, SAME AS WINDOWS ON PREVIOUS WORK ORDER REPLACED
Alix Mongiat
processor • May 5, 2026, 2:52 PM
Added notes. Thank you.
Alix Mongiat
processor • May 6, 2026, 4:32 PM
@ANNA F @Dustin L This was already entered and approved. I am going to move this whole file to the approved file. Please see other WO for notes/approvals.
Alix Mongiat
processor • May 6, 2026, 4:33 PM
@Dustin L
Job 1: approved for 3 hours to replace 3 windows (goodwill - flat rate)
Job 2: approved for 0.25 hour
Alix Mongiat
processor • Aug 19, 2026, 9:44 AM
added invoice for windows
Alix Mongiat
processor • Aug 19, 2026, 9:45 AM
Claim 2781339 has been submitted for payment for job 2.
Alix Mongiat
processor • Aug 27, 2026, 2:58 PM
Claim 2781339 paid on check 3216368 for $36.75
Alix Mongiat
processor • Sep 14, 2026, 1:27 PM
Claim 2661114 has been submitted for payment for Job 1.
Alix Mongiat
processor • Sep 14, 2026, 1:31 PM
PA 2807730 was entered for Job 3 that was added after original submission.
Alix Mongiat
processor • Sep 14, 2026, 1:54 PM
This has been submitted for payment.
Alix Mongiat
processor • Sep 23, 2026, 10:16 AM
This paid on check 3230120 for $619.44
Alix Mongiat
processor • Sep 23, 2026, 10:17 AM
This paid on check 3230120 for $16.81
Claim Files
13373ro.pdf
main-pdf • May 6, 2026, 4:04 PM • 71,954 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13373/13373 - duplicate/13373ro.pdf
13373ro.pdf
main-pdf • May 6, 2026, 4:04 PM • 71,954 bytes
/home/openclaw/nas/Dropbox/GRE 8220/1-Pre-Authorizations Needed- iCS/Forest River/13373/13373ro.pdf
13373ro.pdf
main-pdf • May 6, 2026, 4:04 PM • 71,954 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/13373/13373ro.pdf