Claim explorer / evidence thread
Claim 13363
GRE 8220 • Alix • Approved / Unpaid • grand-design
risk 0.35
deadline Approaching deadline
images 24
matched 0
review 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Approaching deadline
71d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$250.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
1
missing_unit_id_photo
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
19
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 1:12 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=24; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2022 Grand Design • VIN 573FM4531N1123308
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13363/WO_13363_2026.04.16_12.30.15_1.jpg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 1:12 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Apr 21, 2026, 10:08 AM • processor • @Michelle A This has now been approved for 3 hours to replace 2 awning fabrics.
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
supporting-image
Claim Lines
complaint
WARRANTY REPAIR 1 - 960519 Recalls/Field W 1020 GRAND Campaign - Lippert Solera Awning Weld
partial-match • confidence 0.73
cause
Both main and rear awnings are affected by the recall. need replacement to correct issue.
partial-match • confidence 0.63
correction
... REQUESTING 4.5 HR
needs-review • confidence 0.55
Evidence Thread
Alix Mongiat
processor • Apr 16, 2026, 2:29 PM
PA 942831 has been submitted for approval.
Alix Mongiat
processor • Apr 20, 2026, 1:14 PM
@Michelle A vendor approval We have reviewed your request and information provided and Lippert will authorize one new awning fabric and 1.5 hours of labor.
Michelle Antinoja
dealer_or_external • Apr 20, 2026, 2:06 PM
@Alix M
THIS HAS TWO AWNINGS AFFECTED ON IT. i'M SORRY i THOUGHT THAT WAS CLEAR BUT NOW READING IT IT ISNT. ui WILL ADD UPDATED WO. i APOLOGIZE.
Alix Mongiat
processor • Apr 20, 2026, 3:03 PM
I did state that on the PA too I believe.. i will double check once I get home this evening. We will get it fixed.
Alix Mongiat
processor • Apr 20, 2026, 7:57 PM
@Michelle A I sent Cassi at Grand Design an email as the PA does state 2 awnings. I will let you know once I hear back.
Alix Mongiat
processor • Apr 21, 2026, 10:08 AM
@Michelle A This has now been approved for 3 hours to replace 2 awning fabrics.
Claim Files
13363.pdf
main-pdf • Apr 16, 2026, 1:35 PM • 71,234 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13363/13363.pdf
13363.pdf
main-pdf • Apr 16, 2026, 1:35 PM • 71,234 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13363/13363.pdf
13363.pdf
main-pdf • Apr 16, 2026, 1:35 PM • 71,234 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13363_1/13363.pdf
13363.pdf
main-pdf • Apr 16, 2026, 1:35 PM • 71,234 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13363/13363.pdf