Claim explorer / evidence thread
Claim 13337B
GRE 8220 • Alix • Approved / Unpaid • forest-river
risk 0.35
deadline Approaching deadline
images 212
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
131d elapsed • 0d remaining
Analyzed
Completed stage
131d elapsed • 0d remaining
Awaiting OEM
Approaching deadline
131d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
131d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
131d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
131d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
131d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$4,500.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
131 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
26
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 27, 2026, 2:54 AM.
Indexed evidence
4 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
131 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=212; damage=0; unit=0; parts=0; doc=212; gaps=missing_unit_id_photo • Unit 2026 Forest River • VIN 4X4TPUR20TP109276
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13337B_1/sofa repair estimate.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 27, 2026, 2:54 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Aug 27, 2026, 2:56 PM • processor • Claim 2781309 paid on check 3216368 for $293.30
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 11 • approval signals 11
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - Rear bathroom wall W 1021 FORES next to window has deep staple holes
partial-match • confidence 0.63
cause
Staple holes
partial-match • confidence 0.63
correction
Used putty to fill REQ: .20
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 -Mirror in rear W 1021 FORES bathroom has deep scratch in it
partial-match • confidence 0.63
cause
Scratched from mfg PLEASE ORDER NEW MIRRORED CABINET DOOR 14" WIDE X 27" LONG
partial-match • confidence 0.71
correction
............ REQ: .50
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 -Silicone smeared on W 1021 FORES rear bedroom counter top
partial-match • confidence 0.63
cause
Mfg had silicone smeared on counter
partial-match • confidence 0.63
correction
Cleaned and scraped away the silicone
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 5 - Trim is off next to W 1021 FORES the patio
partial-match • confidence 0.63
cause
Trim fell off
partial-match • confidence 0.63
correction
I used some glue to resecured trim into place REQ: .10
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 4 - staple or something W 1021 FORES is poking up thru the floor in front of the fireplace
partial-match • confidence 0.63
cause
Mfg left chunk of metal under lino
partial-match • confidence 0.63
correction
I lightly tapped the metal down then used sealer and wood marker to cover and seal REQ: .20
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 6 -Galley tank outlet W 1021 FORES needs more foam
partial-match • confidence 0.63
cause
Mfg did not spray foam area
partial-match • confidence 0.63
cause
Mfg did not spray foam area
unreviewed • confidence 0.00
cause
Mfg did not spray foam area
unreviewed • confidence 0.00
cause
Mfg did not spray foam area
unreviewed • confidence 0.00
cause
Mfg did not spray foam area
unreviewed • confidence 0.00
cause
Mfg did not spray foam area
unreviewed • confidence 0.00
correction
Used spray foam to seal the hole up REQ: .20
partial-match • confidence 0.63
correction
Used spray foam to seal the hole up REQ: .20
unreviewed • confidence 0.00
correction
Used spray foam to seal the hole up REQ: .20
unreviewed • confidence 0.00
correction
Used spray foam to seal the hole up REQ: .20
unreviewed • confidence 0.00
correction
Used spray foam to seal the hole up REQ: .20
unreviewed • confidence 0.00
correction
Used spray foam to seal the hole up REQ: .20
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 7 - Windows have W 1021 FORES silicone smeared on them
partial-match • confidence 0.63
cause
Mfg smeared stuff all over window
partial-match • confidence 0.63
correction
Used quick solve to remove silicone off of the windows REQ: .60
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 8 - loose trim on dining W 1021 FORES room slide out
partial-match • confidence 0.63
cause
Mfg installed the trim a bit far back so you could see wood making it look loose
partial-match • confidence 0.71
correction
Prayed trimnup removed nails pushed trim edge up next to fascia arm trim nailed set nails then puttied the holes REQ: .50
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 9 - trim upper left of W 1021 FORES door to bath coming from bedroom needs attention
partial-match • confidence 0.63
cause
Unfinished edge on ceiling trim
partial-match • confidence 0.63
correction
I siliconed the gap REQ: .10
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 10 - The backsplash in W 1021 FORES kitchen has holes in it
partial-match • confidence 0.63
cause
Staple holes
partial-match • confidence 0.63
correction
Used white putty to cover holes REQ: .60
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 11 - Couch has a scuff W 1021 FORES on it
partial-match • confidence 0.63
cause
Scratch in the when sitting in sofa left seat cushions fabric I WOULD LIJE PREAUTH FOR REPLACEMENT OF LOVE SEAT PICS OF ISSUE AND THE TAG ATTACHED IF PREAUTH APPROVED PLEASE ORDER
partial-match • confidence 0.71
correction
....... REQ: 1 HR
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 12 -Tv installed crooked W 1021 FORES
partial-match • confidence 0.63
cause
Swivel type tv
partial-match • confidence 0.63
correction
TV will move once traveled in customer will have to straighten it once they are set I did straighten by just moving it to position with my hand REQ: .10
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Apr 22, 2026, 4:51 PM
@Kaitlyn R
Warranty Repair 1 - need photos
Warranty Repair 2 - need photos
Warranty Repair 3 - how much time are you requesting? and need photos
Alix Mongiat
processor • Apr 22, 2026, 5:01 PM
PA 2651194 is in draft status until we get the photos and information requested.
Kaitlyn Reinwand
dealer_or_external • Apr 23, 2026, 11:28 AM
@Alix M UPLOADED ADDTIONAL PHOTOS FOR THE REQUESTED LINES.
FOR LINE 3 PLEASE REQ .10 HOURS
Alix Mongiat
processor • Apr 23, 2026, 12:44 PM
PA 2651194 has been submitted for approval.
Alix Mongiat
processor • Apr 23, 2026, 2:51 PM
@Kaitlyn R Warranty repair 11:
contact Creative Colors or Fibrenew and obtain estimate to repair only
Alix Mongiat
processor • May 5, 2026, 8:52 AM
Following up on this.
Kaitlyn Reinwand
dealer_or_external • May 7, 2026, 8:01 PM
Alix Mongiat CURRENTLY WAITING ON A RESPONSE BACK WITH AN ESTIMATE.
Kaitlyn Reinwand
dealer_or_external • May 8, 2026, 9:07 AM
@Alix M UPLOADED COPY OF THE ESTIMATE FROM FIBRENEW
Alix Mongiat
processor • May 8, 2026, 10:25 AM
Added. Thank you!
Alix Mongiat
processor • May 8, 2026, 11:59 AM
@Kaitlyn R
Warranty Repair 1: approved for 0.2 hour
Warranty Repair 2: approved for 0.4 hour (requested 0.5 hour)
Warranty Repair 3: approved for 0.1 hour
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 6: approved 0.1 hour (requested 0.2 hour)
Warranty Repair 7: approved for 0.6 hour
Warranty Repair 8: approved for 0.3 hour (requested 0.5 hour)
Warranty Repair 9: approved for 0.1 hour
Warranty Repair 10: approved for 0.2 hour (requested 0.6 hour)
Warranty Repair 11: approved for $420 sublet
Warranty Repair 12: approved for 0.1 hour
Alix Mongiat
processor • Aug 19, 2026, 9:38 AM
Claim 2781309 has been submitted for payment for jobs 1, 3, 5, 4, 6, 7, 8, 9, 10, 12
Alix Mongiat
processor • Aug 19, 2026, 9:40 AM
added mirror invoice
Alix Mongiat
processor • Aug 27, 2026, 2:56 PM
Claim 2781309 paid on check 3216368 for $293.30
Claim Files
sofa repair estimate.pdf
pdf • May 8, 2026, 9:07 AM • 12,554,099 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Forest River/13337B_1/sofa repair estimate.pdf
sofa repair estimate.pdf
pdf • May 8, 2026, 9:07 AM • 12,554,099 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/13337B/sofa repair estimate.pdf
sofa repair estimate.pdf
pdf • May 8, 2026, 9:07 AM • 12,554,099 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Forest River/13337B_1/sofa repair estimate.pdf
sofa repair estimate.pdf
pdf • May 8, 2026, 9:07 AM • 12,554,099 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/13337B_1/sofa repair estimate.pdf