iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 13317B
GRE 8220 • Alix • Pre-Auth Needed • grand-design
Next Recommended Action

Upload Missing Documents

Overdue / escalation ready
Reason
Missing evidence is slowing recovery and compliance checks.
Deadline
Overdue / escalation ready
Estimated recovery
$375.00
risk 0.70 deadline Overdue / escalation ready images 18 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Awaiting OEM
Upcoming statutory deadline
71d elapsed • 0d remaining
Auto-Approved
Upcoming statutory deadline
71d elapsed • 0d remaining
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Upload Missing Documents
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Condensed packet watch
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
27
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Condensed packet watch
Close to a bulky packet. Trim, paginate, and preflight before escalation.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.
Indexed evidence
12 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary
images=18; damage=0; unit=0; parts=0; doc=18; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Grand Design • VIN 573TM2726TBB05490
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13317B/13317B
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
May 18, 2026, 9:39 AM • processor • This paid on 5/13/26 on check 652371 for $29.40
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 1
Best move
Thread shows approval language — verify payment / closeout.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

complaint
WARRANTY REPAIR 1 -there is a gap where W 1020 GRAND the funace plate meets the wall on the outside.
partial-match • confidence 0.63
cause
The funace vent had a gap that could let water into the fernace i took silicone and ran it around the top
partial-match • confidence 0.73
correction
Done REQ: .20
partial-match • confidence 0.63

Evidence Thread

Alix Mongiat
processor • Apr 23, 2026, 10:55 AM
PA 944391 has been submitted for approval.
Alix Mongiat
processor • Apr 27, 2026, 12:26 PM
@Kaitlyn R This was approved for 0.2 hour
Kaitlyn Reinwand
dealer_or_external • May 7, 2026, 8:55 PM
Alix Mongiat DATE IN: 4/4/26 DATE WORK STARTED: 4/16/2026 DATE COMPLETD: 4/21/2026 PARTS USED: NO PARTS USED ON THIS WORK ORDER
Alix Mongiat
processor • May 8, 2026, 9:20 AM
Claim 986600 has been submitted for payment.
Alix Mongiat
processor • May 18, 2026, 9:39 AM
This paid on 5/13/26 on check 652371 for $29.40

Claim Files

Print Claim 986600.pdf
pdf • May 18, 2026, 9:40 AM • 14,774 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13317B/Print Claim 986600.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13317B/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13317B_1/13317B.pdf
13317B.pdf
main-pdf • Apr 23, 2026, 9:55 AM • 72,143 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13317B/13317B/13317B.pdf