Claim 13279

Claim explorer / evidence thread

Claim 13279

GRE 8220 • Alix • Paid • grand-design

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$625.00

Generate OEM Demand Letter

risk 0.70 deadline Overdue / escalation ready images 14 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Completed stage

71d elapsed • 0d remaining

Escalation Eligible

Completed stage

71d elapsed • 0d remaining

Resolved

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$625.00

What this claim may still be worth based on current evidence.

Compliance Score

30/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

missing_unit_id_photo • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 25, 2026, 2:54 AM.

Indexed evidence

32 docs / 20 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary

images=14; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2022 Grand Design Momentum 381MS • VIN 573FM4531N1123308

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13279/Print Claim 983625.pdf

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 25, 2026, 2:54 AM

Evidence flags

missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth

16 indexed side comments on this claim.

Latest visible thread signal

Apr 30, 2026, 11:10 AM • processor • This paid on 4/29/26 on check 650007 for $14

Role mix

Dealer 0 • OEM 0 • Processor 11

Decision cues

Denial signals 0 • info / missing-doc asks 17 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

Claim Lines

complaint

WARRANTY REPAIR 1 - Service Campaign - W 1020 GRAND Checking the concerns of excessive frame flex or wall securmaent in the front upper deck.

partial-match • confidence 0.73

cause

Check for frame flex of pin box.

partial-match • confidence 0.73

correction

No sign of frame flex visible. MPI COMPLAINT: MULTI POINT INSPECTION E 17259 KLOCK

partial-match • confidence 0.73

cause

Mpi

needs-review • confidence 0.55

correction

Bedroom slide needs new mechanism. Mpi is done.

partial-match • confidence 0.63

complaint

BEDROOM SLIDE IS MAKING SOME NOISES E 17259 KLOCK CHECK FOR FUNCTION.

needs-review • confidence 0.55

cause

bedroom mechanism is bad .

needs-review • confidence 0.55

correction

installed new schwin tech system. tested good

partial-match • confidence 0.63

Evidence Thread

Alix Mongiat

processor • Apr 14, 2026, 1:33 PM

@Michelle A This unit also has this recall; 960519 Recalls/Field Campaign - Lippert Solera Awning Weld

Alix Mongiat

processor • Apr 14, 2026, 1:35 PM

PA 942144 has been submitted for approval.

Michelle Antinoja

dealer_or_external • Apr 14, 2026, 1:56 PM

@Alix M i WILL HAVE A TECH LOOK IN TO THAT. WERE THEIR PHOTOS NEEDED ON THIS RECALL? iT HAS BEEN COMPLETED SO i WOULD HAVE TO MAKE A NEW WO. wE WILL GET PHOTOS AND A WORK ORDER FOR THE AWNING WELD.

Alix Mongiat

processor • Apr 14, 2026, 2:17 PM

I have added the instructions for both recalls to this folder. I am not sure if photos are needed for the inspection for frame flex.

Michelle Antinoja

dealer_or_external • Apr 14, 2026, 4:35 PM

@Alix M I do not have photos for the inspection. I am waiting on the photos on the awning, and that is affected. SO I will submit those under the other work order with all photos required once I have them. Thank you!

Alix Mongiat

processor • Apr 16, 2026, 1:08 PM

@Michelle A From Grand Design: Need photos of the inspection include the pin box

Alix Mongiat

processor • Apr 22, 2026, 6:38 AM

@Kaitlyn R I see photos were uploaded on the 16th. Are these all the photo you will be able to provide for this? I wasn't notified they had been added, so just let me know and I can get them added to the PA for you. Thanks.

Kaitlyn Reinwand

dealer_or_external • Apr 22, 2026, 1:05 PM

@Alix M YES, FROM WHAT I AM SEEING THE PICTURES PROVIDED ARE WHAT WE HAVE.

Alix Mongiat

processor • Apr 22, 2026, 1:58 PM

Thank you. I will add these.

Alix Mongiat

processor • Apr 27, 2026, 12:25 PM

@Michelle A @Kaitlyn R Warranty Repair 1: approved for 0.1 hour for inspection.

Michelle Antinoja

dealer_or_external • Apr 27, 2026, 12:33 PM

@Alix M THIS HAS BEEN COMPLETED. NO PARTS NEEDED. dO YOU NEED A FINAL COPY. NOTHING HAS CHANGED.

Alix Mongiat

processor • Apr 27, 2026, 12:34 PM

@Michelle A If nothing has changed, we are good. Thanks!

Alix Mongiat

processor • Apr 27, 2026, 12:34 PM

@Michelle A I just need the dates please!

Michelle Antinoja

dealer_or_external • Apr 27, 2026, 1:14 PM

@Alix M DATE IN: 3/23/2026 DATE STARTED: 3/27/2026 DATE COMPLETED: 4/13/2026

Alix Mongiat

processor • Apr 27, 2026, 1:54 PM

Claim 983625 has been submitted for payment.

Alix Mongiat

processor • Apr 30, 2026, 11:10 AM

This paid on 4/29/26 on check 650007 for $14

Claim Files

Print Claim 983625.pdf

pdf • Apr 30, 2026, 11:11 AM • 14,523 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13279/Print Claim 983625.pdf

Print Claim 983625.pdf

pdf • Apr 30, 2026, 11:11 AM • 14,523 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13279/Print Claim 983625.pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

GDRV CSC - Visual Inspection (920017).pdf

pdf • Apr 14, 2026, 2:16 PM • 526,239 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13279/GDRV CSC - Visual Inspection (920017).pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/5-Pre-Authorizations Approved- GRE/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

pdf • Apr 14, 2026, 2:16 PM • 2,403,757 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13279/Lippert Recall 22E-055 Awning Inspection and Repair Instruction Document.pdf

13279.pdf