Claim 13262B

Claim explorer / evidence thread

Claim 13262B

GRE 8220 • Alix • OEM Review • forest-river

Next Recommended Action

Review Short-Pay

Overdue / escalation ready

Reason

OEM Response Deadline Exceeded

Deadline

Overdue / escalation ready

Estimated recovery

$750.00

Send Follow-Up

risk 0.70 deadline Overdue / escalation ready images 51 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

Escalation Eligible

Upcoming statutory deadline

71d elapsed • 0d remaining

Resolved

Upcoming statutory deadline

71d elapsed • 0d remaining

AI Claim Analysis

Estimated Recovery Amount

$750.00

What this claim may still be worth based on current evidence.

Compliance Score

30/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded

Missing Items

missing_unit_id_photo • damage_signal_without_damage_photo

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Review Short-Pay

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.

Indexed evidence

18 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.70.

Claim Summary

Evidence summary

images=51; damage=0; unit=0; parts=0; doc=48; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4TPUP2XTP108817

Path

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13262B

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM

Evidence flags

missing unit id photo • damage signal without damage photo

Comment Intelligence

Thread depth

14 indexed side comments on this claim.

Latest visible thread signal

May 18, 2026, 9:28 AM • processor • Total part cost equals Dealer/Standard price $31.96 (Vendor Price $19.93 + 65% FR parts mark up) + 30% state mark up

Role mix

Dealer 0 • OEM 0 • Processor 10

Decision cues

Denial signals 0 • info / missing-doc asks 8 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

WO_13262_JOB_WARR02_2026.03.23_14.53.52.jpg

document-photo

WO_13262_JOB_WARR02_2026.03.23_14.54.12.jpg

document-photo

WO_13262_JOB_WARR02_2026.03.23_14.54.25.jpg

document-photo

WO_13262_JOB_WARR02_2026.03.23_14.54.01.jpg

document-photo

WO_13262_JOB_WARR02_2026.03.23_14.53.39.jpg

document-photo

Claim Lines

complaint

WARRANTY REPAIR 1 - LP regulator is W 1021 FORES defective

partial-match • confidence 0.63

cause

The LP regulator was defective, i did a manometer test at the front lp quick connect and it was reading in the 20s, i replaced it with one from part and is reading normal now

partial-match • confidence 0.63

correction

Done REQ: 1 HOUR OF LABOR

partial-match • confidence 0.63

complaint

WARRANTY REPAIR 2 - The valance on the W 1021 FORES ds in the main bedroom has scratches in the fabric.

partial-match • confidence 0.63

cause

There is a couple scatches the fabric on the ds valance in the main bedroom, they are very hard to see with natural light, wanted to note just incase

partial-match • confidence 0.63

correction

NOTING

partial-match • confidence 0.63

Evidence Thread

Alix Mongiat

processor • Apr 7, 2026, 7:55 AM

PA 2632797 has been submitted for approval.

Alix Mongiat

processor • Apr 7, 2026, 8:23 AM

@Kaitlyn R Warranty Repair 1: approved for 0.5 hour pending part return (requested 1 hour) *If you want me to go back for more time, I need more details as the flat rate for this job is 0.5 hour and you requested 1 hour. Warranty Repair 2: noted

Kaitlyn Reinwand

dealer_or_external • Apr 22, 2026, 5:18 PM

@Alix M DATE IN: 03/12/2026 DATE COMPLETED: 03/20/2026 PARTS USED: LINE 1 815505013253- AUTO CHANGE REG COST: 61.26 QTY: 1 @ANNA F PLEASE UPLOAD INVOICES

ANNA FREEMAN

dealer_or_external • Apr 23, 2026, 3:52 PM

@Alix M INVOICE UPLOADED

Alix Mongiat

processor • Apr 24, 2026, 8:21 AM

This has been submitted for payment.

Alix Mongiat

processor • Apr 27, 2026, 1:56 PM

@Kaitlyn R Part Return Required. Please attach tracking information. Part will be processed when received. Please leave on your side.

Alix Mongiat

processor • Apr 27, 2026, 1:56 PM

@Kaitlyn R Warranty Repair 1: Part Return Required. Please attach tracking information. Part will be processed when received. Please leave on your side.

Alix Mongiat

processor • Apr 29, 2026, 8:38 AM

@Kaitlyn R @Michelle A @ANNA F Following up on this. Thanks!

ANNA FREEMAN

dealer_or_external • Apr 29, 2026, 9:43 AM

@Alix M SHIPPED TODAY TRACKING # 1Z03RW629015433175

Alix Mongiat

processor • Apr 29, 2026, 11:01 AM

Thank you!

Matt Ferkey

dealer_or_external • May 6, 2026, 11:19 AM

@Alix M Anna just brought to my attention that Puma is not even going to come close to covering the cost of the replacement LP regulator. It seems they are using their own supplier cost instead of the supplied invoice from our supplier. It is part of FR policy to allow us to use off the shelf parts and be reimbursed at 30% above cost.

Alix Mongiat

processor • May 6, 2026, 2:56 PM

@Matt F I just sent you an email with the Off-the-shelf parts policy.

Alix Mongiat

processor • May 18, 2026, 9:27 AM

This paid on check 3156661 for $111.55

Alix Mongiat

processor • May 18, 2026, 9:28 AM

Total part cost equals Dealer/Standard price $31.96 (Vendor Price $19.93 + 65% FR parts mark up) + 30% state mark up

Claim Files

Claim Sheet.pdf

pdf • May 18, 2026, 9:28 AM • 24,514 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/13262B/Claim Sheet.pdf

Claim Sheet.pdf

pdf • May 18, 2026, 9:28 AM • 24,514 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/13262B_1/Claim Sheet.pdf

13262B FINAL.pdf