Claim explorer / evidence thread
Claim 13160C
GRE 8220 • Alix • Pre-Auth Needed • grand-design
risk 0.35
deadline Approaching deadline
images 4
matched 0
review 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
3
missing_unit_id_photo
Deadline Status
Approaching deadline
71 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
12
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jul 3, 2026, 2:56 AM.
Indexed evidence
6 docs / 6 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=4; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2025 Grand Design • VIN 573TT3121S8836242
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13160C/13160C
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jul 3, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
6 indexed side comments on this claim.
Latest visible thread signal
Apr 24, 2026, 9:37 AM • processor • @Michelle A This was denied - NPF Based on the information provided, not a factory defect.
Role mix
Dealer 0 • OEM 0 • Processor 5
Decision cues
Denial signals 1 • info / missing-doc asks 0 • approval signals 0
Best move
Escalation / denial review should happen before more packet browsing.
Quick Actions
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Images
Claim Lines
complaint
THE OUTDOOR SHOWER QUICK CONNECT BARELY W 1020 GRAND WORKS- ALSMOST AS IT THE BALLS THAT LOCK IT IN PLACE DO NOT ENGAGE-
needs-review • confidence 0.55
cause
Test the spray port with the hose
needs-review • confidence 0.55
correction
The locking collar needs to be pushed open in order for the hose to lock in. Works good. req: .50 hours
needs-review • confidence 0.55
Evidence Thread
Alix Mongiat
processor • Apr 22, 2026, 5:14 PM
@Michelle A Was this NPF or was something done to fix the issue?
Alix Mongiat
processor • Apr 22, 2026, 5:14 PM
PA 944288 is in draft status until I get clarification on what was done.
Michelle Antinoja
dealer_or_external • Apr 23, 2026, 9:47 AM
@Alix M they checked the locking collar for issue and we could not replicate the issue.
Alix Mongiat
processor • Apr 23, 2026, 10:05 AM
Thank you!
Alix Mongiat
processor • Apr 23, 2026, 10:08 AM
This has been submitted for approval.
Alix Mongiat
processor • Apr 24, 2026, 9:37 AM
@Michelle A This was denied - NPF Based on the information provided, not a factory defect.
Claim Files
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13160C/13160C.pdf
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13160C/13160C.pdf
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/GRE 8220/2-Pre-Authorizations Pending- iCS/Grand Design/13160C/13160C.pdf
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Grand Design/13160C/13160C.pdf
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13160C_1/13160C.pdf
13160C.pdf
main-pdf • Apr 22, 2026, 3:46 PM • 71,484 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/13160C/13160C/13160C.pdf