Claim explorer / evidence thread
Claim 13011B
GRE 8220 • Alix • Write Off • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 6
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
6
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 3 • RO lines 3 • human-described photos 2 • 3C red • reconciliation reconciled • linked side comments 1
Gaps: three c not quality ready
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
4
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
1 docs / 2 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13011B/WO_13011_JOB_WARR01_2025.11.17_09.06.19.jpeg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
3 indexed side comments on this claim.
Latest visible thread signal
Oct 20, 2026, 7:43 PM • processor • TESTING AND LEARNING — Testing/Learning claim 13011B, GRE 8220 / Write Off. The RO documents three deep front-cap scratches on the 2026 Imagine 2970RL, with the gloss removed, but its correction says NOTHING AT THIS TIME
Role mix
Dealer 0 • OEM 0 • Processor 3
Decision cues
Denial signals 0 • info / missing-doc asks 2 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
document-photo
Photo shows a glossy white exterior panel with a small localized surface blemish near the upper area.
Human interpretation • confidence 0.68
document-photo
Close-up of a white panel with a dark horizontal trim or gap at the top; no clear defect visible.
Human interpretation • confidence 0.55
Claim Lines
complaint
WARRANTY REPAIR 1 - Front cap of unit W 1020 GRAND has a 3 deep scratches in the finish the shine has been removed and very visible
needs-review • confidence 0.03
complaint
WARRANTY REPAIR 1 - Front cap of unit W 1020 GRAND has a 3 deep scratches in the finish the shine has been removed and very visible
needs-review • confidence 0.03
cause
Scratch in front of unit
needs-review • confidence 0.00
cause
Scratch in front of unit
needs-review • confidence 0.00
correction
NOTING AT THIS TIME
needs-review • confidence 0.00
correction
NOTING AT THIS TIME
needs-review • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Dec 4, 2025, 10:50 AM
PA 915872 has been submitted for approval/noting
Alix Mongiat
processor • Dec 5, 2025, 12:00 PM
@Kaitlyn R This has been noted.
iClaims AI
processor • Oct 20, 2026, 7:43 PM
TESTING AND LEARNING — Testing/Learning claim 13011B, GRE 8220 / Write Off. The RO documents three deep front-cap scratches on the 2026 Imagine 2970RL, with the gloss removed, but its correction says NOTHING AT THIS TIME. The two photos show the surface condition; they do not establish when the damage occurred or that a repair was completed. The native discussion says PA 915872 was submitted for approval/noting on December 4 and that the condition had been noted on December 5. That is not a documented authorization to repair or a payable completed claim. WHY NO PAYMENT IS ESTABLISHED: the supplied record supports damage documentation, not a completed and adjudicated repair. The $70 on the RO is billed labor, not proof of a $70 manufacturer denial or recoverable loss. WHAT COULD HAVE BEEN DIFFERENT: preserve dated delivery/PDI damage evidence, obtain written repair authorization and an agreed labor allowance, then record the actual repair, completion date and timely claim submission. If this was intentionally a note-only condition, keep it distinct from completed warranty receivables. The owner confirms this folder is unpaid/written off; no manufacturer remittance or dealer ledger is supplied to reconcile the exact loss. Retrospective learning only; no repair, status change or manufacturer contact is being requested. @Chris B @Heidi H @Tricia H
Claim Files
13011B.pdf
main-pdf • Dec 4, 2025, 9:43 AM • 69,199 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/13011B/13011B.pdf