Claim 12841B

Claim explorer / evidence thread

Claim 12841B

GRE 8220 • Alix • Paid • forest-river

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

$375.00

Generate OEM Demand Letter

risk 0.35 deadline Overdue / escalation ready images 18 matched 0 review 3

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Completed stage

71d elapsed • 0d remaining

Escalation Eligible

Completed stage

71d elapsed • 0d remaining

Resolved

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

$375.00

What this claim may still be worth based on current evidence.

Compliance Score

65/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

missing_unit_id_photo

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

18 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.35.

Claim Summary

Evidence summary

images=18; damage=0; unit=0; parts=0; doc=0; gaps=missing_unit_id_photo • Unit 2024 Forest River • VIN 5ZT2PUTB1R4020996

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12841B/Claim Sheet.pdf

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

missing unit id photo

Comment Intelligence

Thread depth

14 indexed side comments on this claim.

Latest visible thread signal

May 7, 2026, 9:27 AM • processor • This paid on check 3151865 for $238.99

Role mix

Dealer 0 • OEM 0 • Processor 9

Decision cues

Denial signals 2 • info / missing-doc asks 9 • approval signals 1

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

supporting-image

supporting-image

supporting-image

Claim Lines

complaint

WARRANTY REPAIR 1 - ods wheel caps are W 1021 FORES bent

needs-review • confidence 0.55

cause

Dented center caps on ods wheels ORDER 2 CENTER CAPS FOR ODS WHEELS ST 225/75R15 6 LUG Will nedd .30 for repair.

needs-review • confidence 0.55

correction

Will need replacement center caps.

needs-review • confidence 0.55

complaint

WARRANTY REPAIR 2 - front decals are W 1021 FORES peeling up

partial-match • confidence 0.73

cause

Chipped decals on front of unit Need complete front decal for this unit ordered. Will need 1 hr to replace large decal.

partial-match • confidence 0.73

correction

will need to replace peeling decals.

partial-match • confidence 0.63

Evidence Thread

ANNA FREEMAN

dealer_or_external • Oct 3, 2025, 10:34 AM

@Alix M Please let me know if I have missed anything, its been a bit since I've uploaded a new pre-auth. I appreciate you!

Alix Mongiat

processor • Oct 3, 2025, 10:55 AM

PA 2456603 has been submitted for approval.

Alix Mongiat

processor • Oct 6, 2025, 7:48 AM

@Kaitlyn R @ANNA F @Michelle A Warranty Repair 1: DENIED-not noted on DAF dated 3/21/2024 Warranty Repair 2: attach better photos which decals are peeling? i only see 1 black decal that is lifting on corner

Kaitlyn Reinwand

dealer_or_external • Oct 8, 2025, 8:03 PM

@Alix M UPLOADED REQUESTED PHOTOS

Alix Mongiat

processor • Oct 9, 2025, 8:52 AM

Added. Thank you.

Alix Mongiat

processor • Oct 9, 2025, 11:53 AM

@Kaitlyn R Warranty Repair 1: denied not noted on DAF dated 3/21/2024 Warranty Repair 2: approved for 1 hour

Kaitlyn Reinwand

dealer_or_external • Nov 20, 2025, 4:01 PM

@Alix M Just spoke to customer. They will not be bringing the unit in until spring of 2026

Michelle Antinoja

dealer_or_external • Apr 30, 2026, 4:47 PM

@Alix M date in: 9/30/2025 completed: 4/27/2026 parts: warr02: 822051380 - PUMA, FRONT DIE CUT #8 - RH - qty: 1 - price: 5.67 822051309 - DECAL,PUMA, FRONT DIE CUT #8-LH, FR-22-82737B-LH, 2023 - qty: 1 - 5.67 822051308 - DECAL,PUMA, FRONT V SHIELD, CUT #7, FR-22-82736B, 2023 qty: 1 - price:11.86 822051307 - DECAL, PUMA, FRONT SHIELD, CUT #6, FR-22-82735B, 2023 - qty:1 - price: 32.02 invoice uploaded

Alix Mongiat

processor • Apr 30, 2026, 4:51 PM

Previous PA expired- entering new PA.

Alix Mongiat

processor • Apr 30, 2026, 4:54 PM

@Michelle A Please upload the final RO.

Alix Mongiat

processor • Apr 30, 2026, 4:54 PM

PA 2660789 has been submitted for approval.

Michelle Antinoja

dealer_or_external • Apr 30, 2026, 5:10 PM

@Alix M FINAL UPLOADED THANK YOU FOR THE REMINDER!

Alix Mongiat

processor • May 1, 2026, 9:44 AM

This has been submitted for payment.

Alix Mongiat

processor • May 7, 2026, 9:27 AM

This paid on check 3151865 for $238.99

Claim Files

Claim Sheet.pdf

pdf • May 7, 2026, 9:28 AM • 23,581 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12841B/Claim Sheet.pdf

12841B FINAL.pdf

pdf • Apr 30, 2026, 5:10 PM • 74,369 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12841B/12841B FINAL.pdf

12841B FINAL.pdf

pdf • Apr 30, 2026, 5:10 PM • 74,369 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12841B/12841B FINAL.pdf

12841B FINAL.pdf

pdf • Apr 30, 2026, 5:10 PM • 74,369 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12841B/12841B FINAL.pdf

12841B FINAL.pdf

pdf • Apr 30, 2026, 5:10 PM • 74,369 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12841B/12841B FINAL.pdf

12841B FINAL.pdf

pdf • Apr 30, 2026, 5:10 PM • 74,369 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12841B/12841B FINAL.pdf

krohn invoice.pdf

pdf • Apr 30, 2026, 4:47 PM • 61,427 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12841B/krohn invoice.pdf

krohn invoice.pdf

pdf • Apr 30, 2026, 4:47 PM • 61,427 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12841B/krohn invoice.pdf

krohn invoice.pdf

pdf • Apr 30, 2026, 4:47 PM • 61,427 bytes

/home/openclaw/nas/Dropbox/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Forest River/12841B/krohn invoice.pdf

krohn invoice.pdf

pdf • Apr 30, 2026, 4:47 PM • 61,427 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12841B/krohn invoice.pdf

krohn invoice.pdf

pdf • Apr 30, 2026, 4:47 PM • 61,427 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Forest River/12841B/krohn invoice.pdf

12841B.pdf