Claim explorer / evidence thread
Claim 12781B
GRE 8220 • Alix • Approved / Unpaid • forest-river
risk 0.70
deadline Overdue / escalation ready
images 42
matched 3
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Payment Due
Upcoming statutory deadline
71d elapsed • 0d remaining
Escalation Eligible
Upcoming statutory deadline
71d elapsed • 0d remaining
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$1,875.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Await OEM Response
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
24
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
5 docs / 24 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=42; damage=0; unit=0; parts=0; doc=42; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 5ZT2PUWB4T4026004
Path
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/6198118.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
13 indexed side comments on this claim.
Latest visible thread signal
Jul 2, 2026, 3:33 PM • processor • Thank you. I have reached out to FR to see if they want us to submit the rest for payment and submit a new PA for the decal line.
Role mix
Dealer 0 • OEM 0 • Processor 8
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 7
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Jump straight into Dropbox side comments, notes, and support documents.
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Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
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Claim Lines
complaint
WARRANTY REPAIR 1 - on the left bench of W 1021 FORES the dinette table the wood support for the seat on the wall is rotten
partial-match • confidence 0.71
cause
The support on the bench along the wall was rotten and broken, i took the old wood out and replaced it with a 1x2 from the wood room
matched • confidence 0.81
correction
Done REQUEST: .4
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 2 - L.P tank is leaking W 1021 FORES out the back
partial-match • confidence 0.71
cause
The back of the nozzle was leaking, i replaced the tank with the same brand from parts
matched • confidence 0.85
correction
Done REQUEST: .6
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 3 - wall on the ods next W 1021 FORES to the cabinets across from the bathroom had wall paper poorly stuck to it, peeled it off and found a gouge in the wall that they tried to cover from factory
partial-match • confidence 0.71
cause
There is a gouge in the wall panel on the ods by the cabinets across from the bathroom we have a spare piece of wall panel in the same color from the bunk that i tried to use to cover it but the panel is to short, we will have to order a new panel, hight-78 Width-17 3/4 We will also need baton strips in same
matched • confidence 0.81
correction
REQUEST 3.0
partial-match • confidence 0.63
correction
REQUEST 3.0
unreviewed • confidence 0.00
correction
REQUEST 3.0
unreviewed • confidence 0.00
correction
REQUEST 3.0
unreviewed • confidence 0.00
correction
REQUEST 3.0
unreviewed • confidence 0.00
complaint
WARRANTY REPAIR 4 - The front forest W 1021 FORES river decal is peeling
partial-match • confidence 0.63
cause
The forest river decal is peeling, we will need to order a new forest river, FR logo and both swooshes
partial-match • confidence 0.63
correction
. REQUEST: .6
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 5 - the DS wheels are W 1021 FORES missing valve stems
partial-match • confidence 0.75
cause
Both DS tires were missing valve stem covers, i put new ones on.
partial-match • confidence 0.75
correction
Done. REQUEST: .1
partial-match • confidence 0.63
complaint
WARRANTY REPAIR 6 - the shower handle W 1021 FORES has a stress mark along the top
partial-match • confidence 0.63
cause
The shower handle has a gray mark going along the top, i was very slightly able to scrape a small part of it with a blade and tried to scrub it with quik solv nither did enough to get rid of it so i took a black paint pen and covered it the best i could, the fauset still works
partial-match • confidence 0.63
correction
Done REQUEST: .3
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Jan 30, 2026, 1:22 PM
PA 2566459 has been submitted for approval.
Alix Mongiat
processor • Jan 30, 2026, 1:35 PM
@Michelle A From FR
Warranty Repair 3:
why cant this be over layed instead of replacing??
Michelle Antinoja
dealer_or_external • Jan 30, 2026, 1:57 PM
@Alix M Because they had already did that and that repair failed, qso we are recommending replacement to fix properly.
Alix Mongiat
processor • Jan 30, 2026, 4:09 PM
Thank you.
Alix Mongiat
processor • Feb 2, 2026, 9:02 AM
@Michelle A
Warranty Repair 1: approved for 0.3 hour flat rate (requested 0.4 hour)
Warranty Repair 2: approved for 0.2 hour flat rate (requested 0.6 hour)
Warranty Repair 3: approved for 1.8 hours flat rate 1 hour to r/r wall panel .20 X 4 r/r interior battons
(requested 3 hours)
Warranty Repair 4: approved for 0.6 hour
Warranty Repair 5: approved for 0.1 hour
Warranty Repair 6: approved for 0.4 hour
Kaitlyn Reinwand
dealer_or_external • Feb 26, 2026, 12:07 PM
@Alix M DATE IN: 9/19/25
DATE COMPLETE: 2/26/26
PARTS USED:
WARR02-
013734116022- 30# TANK
COST: 111.52
QTY: 1
WARR03-
82208673- PANELING
COST: 39.15
QTY: 1
8220008736- BATTEN
COST: 1.80
QTY: 3
@Bonnie K PLEASE UPLOAD INVOICES.
Bonnie Korte
dealer_or_external • Feb 26, 2026, 1:34 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Feb 26, 2026, 2:24 PM
@Kaitlyn R @Bonnie K Warranty Repair 4 states that there were decals replaced. Warranty Repair 5 has some valve stems that were replaced. Please advise.
Alix Mongiat
processor • Feb 27, 2026, 10:12 AM
@Kaitlyn R I just wanted to follow up on this. Were those repairs done?
Kaitlyn Reinwand
dealer_or_external • Feb 27, 2026, 11:37 AM
@Alix M I AM LOOKING INTO IT.. BUT THE TECHNICIAN THAT DID THE WORK IS NOT HERE TODAY. I DO NOT BELIEVE THE WORK WAS COMPLETED AND THS IS NOT READY TO BE SUBMITTED YET.
Alix Mongiat
processor • Feb 27, 2026, 11:55 AM
@Kaitlyn R Thank you. You can just move this back to PA approved if you would like or move it to Claims Returned until you hear back.
Michelle Antinoja
dealer_or_external • Jul 2, 2026, 1:47 PM
@Alix M i DON'T SEE IN HERE THAT IT WAS NOTED, BUT THIS CMR WILL BRING UNIT IN FOR DECAL IN FALL AFTER SEASON IS OVER
Alix Mongiat
processor • Jul 2, 2026, 3:33 PM
Thank you. I have reached out to FR to see if they want us to submit the rest for payment and submit a new PA for the decal line.
Claim Files
6198118.pdf
main-pdf • Feb 26, 2026, 1:34 PM • 94,010 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/6198118.pdf
14578649.pdf
main-pdf • Feb 26, 2026, 1:31 PM • 175,537 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/14578649.pdf
14578647.pdf
main-pdf • Feb 26, 2026, 1:30 PM • 174,769 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/14578647.pdf
12781B FINAL.pdf
pdf • Feb 26, 2026, 12:07 PM • 76,438 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/12781B FINAL.pdf
12781B.pdf
main-pdf • Jan 30, 2026, 12:35 PM • 77,147 bytes
/home/openclaw/nas/Dropbox/GRE 8220/5-Pre-Authorizations Approved- GRE/Forest River/12781B/12781B.pdf