Claim explorer / evidence thread
Claim 12513B
GRE 8220 • Alix • Info Corrected • forest-river
risk 0.70
deadline Overdue / escalation ready
images 7
matched 0
Warranty deadline timeline
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Analyzed
Overdue / escalation ready
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Escalation Eligible
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Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$750.00
What this claim may still be worth based on current evidence.
Compliance Score
30/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
OEM Response Deadline Exceeded
Missing Items
0
missing_unit_id_photo • damage_signal_without_damage_photo
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
21
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.
Indexed evidence
3 docs / 24 images
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Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.70.
Claim Summary
Evidence summary
images=7; damage=0; unit=0; parts=0; doc=7; gaps=missing_unit_id_photo,damage_signal_without_damage_photo • Unit 2026 Forest River • VIN 4X4FCRR23TS235053
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Forest River/12513B/WO_12286B_JOB_WARR01_2026.06.04_17.10.39.jpeg
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo • damage signal without damage photo
Comment Intelligence
Thread depth
20 indexed side comments on this claim.
Latest visible thread signal
Jul 2, 2026, 3:21 PM • processor • Thanks. Please remember to move the folder to information corrected when you get us the information we needed.
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 0 • info / missing-doc asks 22 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
complaint
TECHNICIAN STATES GOT THERE AND THE W 1021 FORES AWNING ARM HAS SNAPPED
partial-match • confidence 0.63
cause
damage awning arm on motor side pics taken
partial-match • confidence 0.77
correction
will need new awning arm..... REQUEST 2 HORUS OF LABOR
partial-match • confidence 0.71
complaint
TECHNICIAN STATES ARRIVED AND SHOWERHEAD W 1021 FORES IS BUSTED
partial-match • confidence 0.63
cause
HOSE PORTION OF SHOWERHEAD IS CRACKED AND LEAKING WATER
partial-match • confidence 0.73
correction
REPLACED WITH NEW SHOWERHEAD/HOSE COMBO REQ: .20
partial-match • confidence 0.63
Evidence Thread
Alix Mongiat
processor • Oct 9, 2025, 10:22 AM
@Kaitlyn R Tag for Job 3 is not legible, do you have another photo? Also need photos for Job 4 per labor code.
Submitting without photos for now.
Alix Mongiat
processor • Oct 9, 2025, 11:50 AM
@Kaitlyn R
Job 3: PLEASE PROVIDE A CLEARER PHOTO OF THE LIPPERT TAG
Job 4:PLEASE PROVIDE A PHOTO OF THE ISSUE
Alix Mongiat
processor • Oct 9, 2025, 11:52 AM
Forgot to comment- PA 2462495 has been submitted for approval. FR requested information above.
Alix Mongiat
processor • Oct 22, 2025, 4:17 PM
@Kaitlyn R @Michelle A Following up on this.
Kaitlyn Reinwand
dealer_or_external • Oct 23, 2025, 2:51 PM
@Alix M WORK WILL BE COMPLETED IN SPRING AS THE CUSTOMER IS OUT OF STATE
Alix Mongiat
processor • Oct 29, 2025, 8:47 AM
Thank you. Just a reminder that we do not have approval as we need the following:
Job 3: PLEASE PROVIDE A CLEARER PHOTO OF THE LIPPERT TAG
Job 4:PLEASE PROVIDE A PHOTO OF THE ISSUE
Alix Mongiat
processor • May 5, 2026, 8:51 AM
@Kaitlyn R Do you have this on the schedule yet? Thanks!
Kaitlyn Reinwand
dealer_or_external • May 7, 2026, 7:51 PM
Dustin Lucas do you know if you have this work order scheduled yet?
Kaitlyn Reinwand
dealer_or_external • May 19, 2026, 10:47 AM
@Alix M DUSTIN IS WORKING ON GETTING THIS CUSTOMER SCHEDULED. AS OF RIGHT NOW THEY ARE STILL OUT OF STATE AND WANT TO BE PRESENT WHEN THE WORK IS COMPLETED.
Kaitlyn Reinwand
dealer_or_external • Jun 16, 2026, 9:49 AM
@Alix M DUSTIN ADDED CLEARER PHOTOS OF THE AWNING LABEL
Alix Mongiat
processor • Jun 16, 2026, 10:18 AM
@Kaitlyn R What about photos for Job 4? I have to re-enter this as it expired but don't want to re-enter without all the information they requested.
Kaitlyn Reinwand
dealer_or_external • Jun 16, 2026, 10:29 AM
@Dustin L CAN YOU FIND A PICTURE FOR ALIX?
Alix Mongiat
processor • Jun 23, 2026, 9:12 AM
@Michelle A Following up on photos for job 4.
Dustin Lucas
dealer_or_external • Jun 23, 2026, 10:22 AM
@Alix M Pictures uploaded.
Alix Mongiat
processor • Jun 23, 2026, 11:04 AM
@Dustin L I don't see photos of job 4 in here. We need photos to get this approved. This is the showerhead.
Alix Mongiat
processor • Jun 23, 2026, 11:05 AM
PA 2719121 is in draft status until we get photos of Job 4 as requested.
Alix Mongiat
processor • Jul 2, 2026, 9:11 AM
@Dustin L @Michelle A Following up on photos for job 4. Thanks.
Dustin Lucas
dealer_or_external • Jul 2, 2026, 2:38 PM
@Alix M PICS UPLOADED
Alix Mongiat
processor • Jul 2, 2026, 3:20 PM
PA 2719121 has been submitted for approval.
Alix Mongiat
processor • Jul 2, 2026, 3:21 PM
Thanks. Please remember to move the folder to information corrected when you get us the information we needed.
Claim Files
12513B.pdf
main-pdf • Oct 9, 2025, 10:15 AM • 71,347 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/4-Pre-Authorizations Information Corrected- iCS/Forest River/12513B/12513B.pdf
12513B.pdf
main-pdf • Oct 9, 2025, 10:15 AM • 71,347 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/12513B/12513B.pdf
12513B.pdf
main-pdf • Oct 9, 2025, 10:15 AM • 71,347 bytes
/home/openclaw/nas/Dropbox/GRE 8220/3-Pre-Authorizations Information Needed- iCS-GRE/Forest River/12513B/12513B.pdf