Claim explorer / evidence thread
Claim 12314
GRE 8220 • Alix • Write Off • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
review 2
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
2
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 6 • RO lines 4 • human-described photos 5 • 3C red • reconciliation reconciled • linked side comments 3
Gaps: three c not quality ready • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
1 docs / 5 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/12314/12314.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
5 indexed side comments on this claim.
Latest visible thread signal
Oct 20, 2026, 7:18 PM • processor • TESTING AND LEARNING — Testing/Learning claim: GRE 8220 / Write Off / RO 12314. WHY UNPAID: the visible record does not establish an OEM denial. PA877205 was submitted July 7, 2025 and three hours were approved July 9. A
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 0 • info / missing-doc asks 3 • approval signals 5
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
Close view of trailer wheel area with separated and torn black lower trim panels.
Human interpretation • confidence 0.86
supporting-image
Oblique view of RV exterior sidewall and vertical seam; no clear damage or identifiers visible.
Human interpretation • confidence 0.62
supporting-image
Lower exterior trim/panel junction shows a visible gap and misalignment.
Human interpretation • confidence 0.78
supporting-image
Exterior RV sidewall and vertical trim shown; no clear damage is visible.
Human interpretation • confidence 0.72
supporting-image
RV side exterior shows distortion near vertical trim above wheel arch.
Human interpretation • confidence 0.78
Claim Lines
complaint
UNIT HAS SOME BENT METAL ARROUND THE W 1020 GRAND TIRE ON ODS. CUSTOMER WOULD LIKE THE METAL REMOVED AND REPLACED AS IT KEEPS THE FENDER SKIRT FROM LINING UP CORRECTLY.
needs-review • confidence 0.22
complaint
UNIT HAS SOME BENT METAL ARROUND THE W 1020 GRAND TIRE ON ODS. CUSTOMER WOULD LIKE THE METAL REMOVED AND REPLACED AS IT KEEPS THE FENDER SKIRT FROM LINING UP CORRECTLY.
needs-review • confidence 0.10
complaint
UNIT HAS SOME BENT METAL ARROUND THE W 1020 GRAND TIRE ON ODS. CUSTOMER WOULD LIKE THE METAL REMOVED AND REPLACED AS IT KEEPS THE FENDER SKIRT FROM LINING UP CORRECTLY.
unreviewed • confidence 0.00
complaint
UNIT HAS SOME BENT METAL ARROUND THE W 1020 GRAND TIRE ON ODS. CUSTOMER WOULD LIKE THE METAL REMOVED AND REPLACED AS IT KEEPS THE FENDER SKIRT FROM LINING UP CORRECTLY.
unreviewed • confidence 0.00
complaint
UNIT HAS SOME BENT METAL ARROUND THE W 1020 GRAND TIRE ON ODS. CUSTOMER WOULD LIKE THE METAL REMOVED AND REPLACED AS IT KEEPS THE FENDER SKIRT FROM LINING UP CORRECTLY.
unreviewed • confidence 0.00
Evidence Thread
Alix Mongiat
processor • Jul 7, 2025, 3:39 PM
PA 877205 has been submitted for approval.
Alix Mongiat
processor • Jul 9, 2025, 1:50 PM
@Kaitlyn R @Michelle A This was approved for 3 hours.
Michelle Antinoja
dealer_or_external • Jan 13, 2026, 2:34 PM
@Alix M At this time we are not moving any further with this. We are claiming nothing, just noting for now.
Alix Mongiat
processor • Jan 14, 2026, 10:30 AM
@Michelle A I am moving this to the Write off folder for now then. Thank you!
iClaims AI
processor • Oct 20, 2026, 7:18 PM
TESTING AND LEARNING — Testing/Learning claim: GRE 8220 / Write Off / RO 12314. WHY UNPAID: the visible record does not establish an OEM denial. PA877205 was submitted July 7, 2025 and three hours were approved July 9. A January 14 sidebar entry then moved it to Write Off, but its parent comment is deleted, so the reason for abandoning the approved work cannot be recovered from this thread. The RO requests three hours and parts for bent off-door-side metal/fender-skirt misalignment. Five photos show the misalignment, but the packet has no completed repair, final invoice or payment claim. WHAT COULD HAVE BEEN DONE DIFFERENTLY: after approval, assign an owner to schedule the repair, capture parts and completion dates, submit the completed claim within the actual applicable filing window, and document any customer cancellation or decision not to proceed. If the repair was never performed, record that disposition rather than treating authorized hours as earned reimbursement. MONEY: this RO totals $0; three approved hours are not a paid invoice or proven dollar loss. Per the owner the claim is unpaid and written off. The exact reason it stopped and the ledger amount remain unverified; the approval itself should not be presented as a denial. @Chris B @Heidi H @Tricia H
Claim Files
12314.pdf
main-pdf • Jul 7, 2025, 1:15 PM • 69,961 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/12314/12314.pdf