Claim explorer / evidence thread
Claim 12310
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
5
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to May 7, 2026, 7:03 AM.
Indexed evidence
0 docs / 0 images
No indexed documents or images are available for a dispute-ready bundle yet.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12310/WO_12310_JOB_WARR06_2026.02.20_11.22.58.jpeg
Timeline
First seen May 7, 2026, 5:05 AM • last seen May 7, 2026, 7:03 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Apr 9, 2026, 1:44 PM • processor • This paid on 4/8/26 on check 647046 for $427.67
Role mix
Dealer 0 • OEM 0 • Processor 13
Decision cues
Denial signals 1 • info / missing-doc asks 8 • approval signals 6
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Work missing-doc or reply asks first from the thread.
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Images
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Jul 8, 2025, 1:48 PM
PA 877479 has been submitted for approval.
Alix Mongiat
processor • Jul 10, 2025, 10:45 AM
@Kaitlyn R @Michelle A
Warranty Repair 1: approved for 0.3 hour
Warranty Repair 2: approved for 0.2 hour
Warranty Repair 3: approved for 0.5 hour
Warranty Repair 4: approved for 0.2 hour
Warranty Repair 5: approved for 0.2 hour
Warranty Repair 6: approved for 0.2 hour
Alix Mongiat
processor • Jul 10, 2025, 10:46 AM
*Please hold all parts for a minimum of 30 days after claim is paid*
Michelle Antinoja
dealer_or_external • Feb 23, 2026, 11:58 AM
@Alix M
dATE IN: 7/7/2025
DATE STARTED: 7/8/2025
COMPLETED: 2/20/2026
pARTS:
WARR03:713814072827 - VALVE KIT, WATER - QTY:1 - PRICE:63.49
713814072933 - HARDWARE, MOUNTING WHITE - QTY:1 - PRICE:33.40
WARR04 - 8220421063 - CHARGER POP UP 12V 3 IN 1 WIRELESS W/2 USB OUTLETS RAPID CHARGE - QTY:1 - PRICE:26.53
WARR05 - 822010121 - FITTING HANDLE ONLY F/ SPIGOT TERM GATE VALVE WHITE -QTY:1 - PRICE: 1.90
WARR06: 82203156 - SHADE 52 X 24 BLACK MANUAL ROLLER SHADE W/ HEADER RAIL - QTY:1 - PRICE:109.84
@Bonnie K
Bonnie Korte
dealer_or_external • Feb 23, 2026, 2:56 PM
@Alix M invoices have been uploaded
warr06 82203155 - SHADE 52 X 17 BLACK MANUAL ROLLER SHADE W/HEADER RAIL qty 1 price 85.50
Michelle Antinoja
dealer_or_external • Feb 23, 2026, 4:06 PM
@Bonnie K @Alix M tHE SHADE THAT BONNIE ADDED NEEDS TO BE DISREGARDED. IT WAS THE INCORRECT SIZE AND AS TAKEN BACK OUT OF THE UNIT, TO BE REORDERED FOR THE CORRECT SIZE.
Alix Mongiat
processor • Feb 24, 2026, 8:54 AM
Sent email to GD to re-approve PA as it has timed out in the system.
Alix Mongiat
processor • Feb 24, 2026, 4:23 PM
Claim 969349 has been submitted for payment.
Alix Mongiat
processor • Feb 26, 2026, 9:01 AM
@Michelle A @Kaitlyn R
Warranty Repair 3 - please provide photos of the defective toilet parts - removed from the unit. RL 2/25/26
Warranty Repair 4 - pending part return for USB part - RL 2/25/26
**When Returning parts, please include a copy of the CLAIM in the box with the part. Once the part has shipped, please provide the tracking number in the dealer notes section of your claim, add any return freight charges you may have incurred to your Requested Shipping Total box, and then put the claim back into submitted status to be processed.
Return to the VCB address:
Grand Design RV
5200 Hoffman St
Elkhart, IN 46516
Alix Mongiat
processor • Mar 9, 2026, 8:32 AM
@Michelle A @Kaitlyn R @Bonnie K I am following up on this.
Alix Mongiat
processor • Mar 13, 2026, 9:19 AM
@Michelle A @Kaitlyn R @ANNA F I want to follow up on this before these get denied due to no response. Thanks!!
ANNA FREEMAN
dealer_or_external • Mar 17, 2026, 9:56 AM
@Alix M @Kaitlyn R @Michelle A I uploaded a picture of the toilet parts that were replaced, we are still working on the USB port.
Alix Mongiat
processor • Mar 17, 2026, 10:40 AM
Added photos and resubmitted. Keep me posted on the USB port that is needing to be returned. Thanks!
Alix Mongiat
processor • Mar 31, 2026, 9:04 AM
@Kaitlyn R @Michelle A @ANNA F Any luck with the other part?
Michelle Antinoja
dealer_or_external • Apr 2, 2026, 1:06 PM
@Alix M per Matt - We had done this repair on the usb port back in 7/8/2025. There must have been a misunderstanding and the unit had been tossed after 30 days. We no longer have this part. The reason that this repair took so long as the blind had been ordered per the tag and came in incorrectly, when we got it corrected, it took time to get in, then the CMR was using the unit. If there are willing to work on this with us great, if not we will have to take the loss on it unfortunately.
Alix Mongiat
processor • Apr 2, 2026, 1:17 PM
I have reached out to Rita at Grand Design, I will let you know.
Alix Mongiat
processor • Apr 2, 2026, 1:36 PM
@Michelle A Rita said without a part return Grand Design will not be able to cover this line.
Michelle Antinoja
dealer_or_external • Apr 2, 2026, 1:56 PM
@Alix M OK, WE WILL HAVE TO TAKE THE LOSS ON IT.
Alix Mongiat
processor • Apr 9, 2026, 1:44 PM
This paid on 4/8/26 on check 647046 for $427.67
Claim Files
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