Claim 12055

Claim explorer / evidence thread

Claim 12055

GRE 8220 • Alix • Paid • grand-design

Next Recommended Action

Escalate to State

Payment deadline violated

Reason

OEM Response Deadline Exceeded

Deadline

Payment deadline violated

Estimated recovery

Pending payment match

Generate OEM Demand Letter

risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.

Uploaded

Completed stage

71d elapsed • 0d remaining

Analyzed

Completed stage

71d elapsed • 0d remaining

Awaiting OEM

Completed stage

71d elapsed • 0d remaining

Auto-Approved

Completed stage

71d elapsed • 0d remaining

Payment Due

Completed stage

71d elapsed • 0d remaining

Escalation Eligible

Completed stage

71d elapsed • 0d remaining

Resolved

Overdue / escalation ready

71d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount

Pending payment match

What this claim may still be worth based on current evidence.

Compliance Score

100/100

Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.

Violations Detected

OEM Response Deadline Exceeded • Payment Deadline Exceeded

Missing Items

No active evidence gaps are listed.

Deadline Status

Overdue / escalation ready

71 days open in the visible workflow.

Recommended Action

Escalate to State

This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Full evidence packet

Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.

Estimated pack size

Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.

Evidence packet lane

Full evidence packet

Estimated packet is large. Prepare a concise executive chronology with full backup evidence separated.

Chronology

Ready to order

Visible span: Apr 23, 2026, 3:33 PM to Jun 20, 2026, 2:56 AM.

Indexed evidence

22 docs / 24 images

Use only the strongest evidence in the escalation packet; keep the rest as support material.

Cross-reference base

Available

Line items, comments, or gap flags can be tied back to supporting material.

Witness verification

Human verification required

Any statement or affidavit output must be checked by the witness before use.

AI / citation gate

Manual check required

Escalation material must keep facts, inferences, citations, and source documents separated.

Expert evidence pressure

Not signalled

No expert-evidence trigger is visible from the current image rollup.

Escalation posture

Escalation watch

71 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary

No evidence summary yet.

Path

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12055/Print Claim 985907.pdf

Timeline

First seen Apr 23, 2026, 3:33 PM • last seen Jun 20, 2026, 2:56 AM

Evidence flags

No active evidence gap flags

Comment Intelligence

Thread depth

19 indexed side comments on this claim.

Latest visible thread signal

May 18, 2026, 9:31 AM • processor • This paid on 5/13/26 on check 652371 for $74.22

Role mix

Dealer 0 • OEM 0 • Processor 13

Decision cues

Denial signals 0 • info / missing-doc asks 14 • approval signals 4

Best move

Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results

Run the same search again.

Open focused evidence thread

Jump straight into Dropbox side comments, notes, and support documents.

Open claim explorer

Return to the main recovery queue view.

Open evidence room

See the quick-rule cards first, then open the legal basis only if needed.

Images

document-photo

document-photo

document-photo

supporting-image

work-order-image

Claim Lines

No claim lines loaded

Evidence Thread

Kaitlyn Reinwand

dealer_or_external • Jun 10, 2025, 9:39 AM

@Alix M PLEASE REQUEST .30 HOURS OF LABOR PER THE RECALL

Alix Mongiat

processor • Jun 10, 2025, 12:12 PM

PA 870114 has been submitted for approval.

Alix Mongiat

processor • Jun 11, 2025, 5:07 PM

@Kaitlyn R @Michelle A This has been approved for 0.3 hour

Alix Mongiat

processor • May 5, 2026, 9:45 AM

@Dustin L Has this work been completed? This WO was approved on June of last year.

Dustin Lucas

dealer_or_external • May 5, 2026, 2:50 PM

@Alix M YES WORK IS COMPLETE

Alix Mongiat

processor • May 5, 2026, 2:53 PM

@Dustin L @Kaitlyn R This needs to then be moved to ready to submit with final RO, dates started/completed and invoices. Thanks.

Dustin Lucas

dealer_or_external • May 5, 2026, 4:03 PM

@Alix M DATE IN MAY 16 2026 DATE WORKED OCT 16 2025 DATE COMPLETE OCT 16 2025 GOT KIT IN LATE IN SEASON HAD TO SERVICE IN SPRING @ANNA F PLEASE UPLOAD INVOICES

ANNA FREEMAN

dealer_or_external • May 5, 2026, 4:23 PM

@Alix M @Dustin L INVOICE UPLOADED.

Alix Mongiat

processor • May 5, 2026, 5:01 PM

Sent GD an email to put back in approved status as this timed out.

Alix Mongiat

processor • May 6, 2026, 8:40 AM

@Dustin L @ANNA F I need to claim this today or it will expire in the Grand Designs system again, but the final RO states 3 step brackets and 27 screws, but the correction only states 2 brackets needed to be installed. Please advise.

Alix Mongiat

processor • May 6, 2026, 8:43 AM

Claim 985907 is in draft status until we get clarification on parts.

Alix Mongiat

processor • May 7, 2026, 9:04 AM

@Kaitlyn R @Michelle A @Dustin L We need a response on this. We were supposed to submit this for payment yesterday.

Kaitlyn Reinwand

dealer_or_external • May 7, 2026, 9:26 AM

@Alix M sorry... we are getting absolutely slammed here. (I had 32 voicemails when I came in Tuesday morning). We are trying to respond when we can but between the phones and foot traffic we are pretty all over the place. Judging by the pictures and the recall the answer is two brackets for the two steps. Thank you!

Alix Mongiat

processor • May 7, 2026, 10:30 AM

@Kaitlyn R We picked a bad week to go through your approved folder! Sorry for adding to the craziness! Thank you!!

Alix Mongiat

processor • May 7, 2026, 11:17 AM

Claim 985907 has been submitted for payment.

Alix Mongiat

processor • May 8, 2026, 11:44 AM

@Dustin L @Kaitlyn R From Grand Design: I need pictures showing both brackets installed please.

Dustin Lucas

dealer_or_external • May 8, 2026, 12:21 PM

@Alix M Picture of installed brackets uploaded

Alix Mongiat

processor • May 8, 2026, 1:06 PM

Added. Thank you.

Alix Mongiat

processor • May 18, 2026, 9:31 AM

This paid on 5/13/26 on check 652371 for $74.22

Claim Files

Print Claim 985907.pdf

pdf • May 18, 2026, 9:32 AM • 15,980 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12055/Print Claim 985907.pdf

Print Claim 985907.pdf

pdf • May 18, 2026, 9:32 AM • 15,980 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12055_1/Print Claim 985907.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12055/123034.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12055_1/123034.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12055/123034.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12055/123034.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12055/123034.pdf

123034.pdf

main-pdf • May 5, 2026, 4:22 PM • 42,408 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12055/123034.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/12055/12055 FINAL.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12055_1/12055 FINAL.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.2- Claims Returned iCS-GRE/Grand Design/12055/12055 FINAL.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/7- Claims in Process- iCS GRE/7.1- Claims Submitted- iCS/Grand Design/12055/12055 FINAL.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/#recycle/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12055/12055 FINAL.pdf

12055 FINAL.pdf

pdf • May 5, 2026, 4:03 PM • 71,607 bytes

/home/openclaw/nas/Dropbox/GRE 8220/6- Ready to Submit -iCS- GRE/Grand Design/12055/12055 FINAL.pdf

12055 RO.pdf