iClaims logo
Internal operations platform

Claim Detail

Search result → immediate full claim view.
Home
Claim explorer / evidence thread
Claim 11966
GRE 8220 • Alix • Paid • grand-design
Next Recommended Action

Escalate to State

Payment deadline violated
Reason
OEM Response Deadline Exceeded
Deadline
Payment deadline violated
Estimated recovery
Pending payment match
risk 0.00 deadline Overdue / escalation ready images 0 matched 0

Warranty deadline timeline

Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
58d elapsed • 0d remaining
Analyzed
Completed stage
58d elapsed • 0d remaining
Awaiting OEM
Completed stage
58d elapsed • 0d remaining
Auto-Approved
Completed stage
58d elapsed • 0d remaining
Payment Due
Completed stage
58d elapsed • 0d remaining
Escalation Eligible
Completed stage
58d elapsed • 0d remaining
Resolved
Overdue / escalation ready
58d elapsed • 0d remaining • Overdue

AI Claim Analysis

Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
58 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.

US dispute readiness

Evidence packet check

Compact packet candidate
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
5 docs / 14 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Monitor
58 days open in the visible workflow; risk score 0.00.

Claim Summary

Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/Print Claim 914297.pdf
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags

Comment Intelligence

Thread depth
19 indexed side comments on this claim.
Latest visible thread signal
Aug 7, 2025, 11:20 AM • processor • This paid on 8/6/25 on check 614743 for $504.08 *Labor times approved do not match final RO.
Role mix
Dealer 0 • OEM 0 • Processor 11
Decision cues
Denial signals 0 • info / missing-doc asks 16 • approval signals 3
Best move
Work missing-doc or reply asks first from the thread.

Quick Actions

Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.

Claim Lines

No claim lines loaded

Evidence Thread

Alix Mongiat
processor • May 8, 2025, 3:07 PM
@Kaitlyn R @Michelle A Please add VIN # to the WO. Thank you.
Michelle Antinoja
dealer_or_external • May 8, 2025, 4:59 PM
vin # 573fs3823raa17955 i will attach photo.
Alix Mongiat
processor • May 13, 2025, 11:56 AM
@Michelle A Make sure you are moving these to the info corrected folder when you add the required information. Thank you.
Alix Mongiat
processor • May 13, 2025, 11:58 AM
@Kaitlyn R @Michelle A Are you doing anything for Warranty Repair 1?
Michelle Antinoja
dealer_or_external • May 13, 2025, 12:09 PM
@Alix M IF THERE HAS ALREADY BEEN ENTERED PLEASE LET ME KNOW. i SWEAR I UPLOADED EVERYTHING BUT i CAN NOT FIND IN ANY OF THE FOLDERS.
Alix Mongiat
processor • May 13, 2025, 12:28 PM
This is in information needed- I am moving this to that folder and please answer my questions so I can get this entered. Thanks!
Michelle Antinoja
dealer_or_external • May 13, 2025, 2:08 PM
@Alix M - Placed thermometer in oven, light oven. Observing temperature rise and run. Ran the oven for an hour set the knob at 425. Thermometer is reading 400. It maintained that temperature the entire time. Looks like the oven runs about 25 degrees low from what the knob says. Did not see the temperature drop until I shut burner off. -OVEN IS WORKING WITHIN PARAMETERS. NOTHING FURTHER IS NEEDED.
Alix Mongiat
processor • May 13, 2025, 2:32 PM
Thank you. Just needed to know you were not doing anything on that line as the correction doesn't state that and I do not know the parameters.
Michelle Antinoja
dealer_or_external • May 13, 2025, 2:34 PM
@Alix M I UNDERSTAND. I WILL LET ME TECHS KNOW TO BE MORE SPECIFIC WITH THAT ON LINES LIKE THAT.
Michelle Antinoja
dealer_or_external • May 13, 2025, 2:41 PM
@Alix M i APOLOGIZE. THE SYSTEM WAS NOT ALLOWING ME TO MOVE ANYTHING EARLIER THIS MORNING AND I DID NOT GET BACK TO IT.
Alix Mongiat
processor • May 13, 2025, 2:42 PM
PA 862713 has been submitted for approval
Alix Mongiat
processor • May 14, 2025, 10:51 AM
@Michelle A Job 1: please attach serial tag
Michelle Antinoja
dealer_or_external • May 14, 2025, 3:01 PM
@Alix M i have attached requested photos of the tags. please let me know if there is anything further. Moving to corrected
Alix Mongiat
processor • May 14, 2025, 4:09 PM
Added photos and resubmitted. Thanks!
Alix Mongiat
processor • May 16, 2025, 10:57 AM
@Michelle A @Kaitlyn R Warranty Repair 1: approved for 0.5 hour Warranty Repair 2: approved for 0.5 hour This is pre-auth for the R&R of the fireplace. Mobile fees are not covered under the Lippert warranty for this product. Please provide pictures of the complete serial number tag with your claim submission as this product is not required to be returned for testing. Note: Your coach information will need to satisfy the conditions for Warranty credit.
Kaitlyn Reinwand
dealer_or_external • Jul 18, 2025, 12:05 PM
@Alix M date of completion: 06/19/2025 PARTS USED: LINE WARR02: 8220730078- FIREPLACE 26" GREYSTONE CURVED COST: 301.97 QTY: 1 @Bonnie K PLEASE UPLOAD THE INVOICE.
Bonnie Korte
dealer_or_external • Jul 18, 2025, 4:06 PM
@Alix M INVOICES UPLOADED
Alix Mongiat
processor • Jul 21, 2025, 10:31 AM
Claim 914297 has been submitted for payment.
Alix Mongiat
processor • Aug 7, 2025, 11:20 AM
This paid on 8/6/25 on check 614743 for $504.08 *Labor times approved do not match final RO.

Claim Files

Print Claim 914297.pdf
pdf • Aug 7, 2025, 11:20 AM • 17,968 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/Print Claim 914297.pdf
1421697.pdf
main-pdf • Jul 18, 2025, 4:06 PM • 12,856 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/1421697.pdf
BALSIGER FINAL.pdf
pdf • Jul 18, 2025, 12:06 PM • 75,845 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/BALSIGER FINAL.pdf
BALSIGER.pdf
main-pdf • May 13, 2025, 12:08 PM • 74,262 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/11966/BALSIGER.pdf
BALSIGER.pdf
main-pdf • May 8, 2025, 1:46 PM • 74,262 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11966/BALSIGER.pdf