Claim explorer / evidence thread
Claim 11919D-1
GRE 8220 • Alix • Pre-Auth Needed • grand-design
risk 0.35
deadline Approaching deadline
images 7
matched 0
Warranty deadline timeline
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Payment Due
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Escalation Eligible
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Resolved
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AI Claim Analysis
Estimated Recovery Amount
$375.00
What this claim may still be worth based on current evidence.
Compliance Score
65/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
1
No flagged violation label yet — keep reviewing payment and document evidence
Missing Items
0
missing_unit_id_photo
Deadline Status
Approaching deadline
118 days open in the visible workflow.
Recommended Action
Upload Missing Documents
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US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 20, 2026, 2:56 AM.
Indexed evidence
2 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
No thread proof yet
No indexed comment thread is attached; witness-ready facts are not established.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.35.
Claim Summary
Evidence summary
images=7; damage=0; unit=0; parts=0; doc=7; gaps=missing_unit_id_photo • Unit 2021 Grand Design • VIN 573FS4426MAA05254
Path
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/11919D/11919D-1/Video Apr 15 2026, 3 39 48 PM.mov
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 20, 2026, 2:56 AM
Evidence flags
missing unit id photo
Comment Intelligence
Thread depth
0 indexed side comments on this claim.
Latest visible thread signal
No indexed comment excerpt is attached yet.
Role mix
Dealer 0 • OEM 0 • Processor 0
Decision cues
Denial signals 0 • info / missing-doc asks 0 • approval signals 0
Best move
Open the focused thread before hunting through the packet manually.
Quick Actions
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Images
Claim Lines
complaint
CUSTOMER NEEDS UNIT INSPECTED FOR W 1020 GRAND TSB:920017- frame flex concern
partial-match • confidence 0.63
cause
take pics for frame flex. flex is about a 1/4". There is a considerable amount of noise in the bedroom closet when testing for flex. Recommend it goes back to factory. A video was taken of the sound.
partial-match • confidence 0.63
correction
..... PER MATT, WE ARE REQUESTING THAT THE SRT TEAM WORK WITH THE CUSTOMER TO RECTIFY THIS CONCERN REQ: .50 HOURS FOR INSPECTING THE UNIT
partial-match • confidence 0.63
Evidence Thread
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Claim Files
Video Apr 15 2026, 3 39 48 PM.mov
mov • Apr 21, 2026, 1:31 PM • 97,798,094 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/11919D/11919D-1/Video Apr 15 2026, 3 39 48 PM.mov
11919D.pdf
main-pdf • Apr 21, 2026, 1:30 PM • 72,304 bytes
/home/openclaw/nas/Dropbox/#recycle/GRE 8220/1-Pre-Authorizations Needed- iCS/Grand Design/11919D/11919D-1/11919D.pdf