Claim explorer / evidence thread
Claim 11550
GRE 8220 • Alix • Paid • grand-design
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
118d elapsed • 0d remaining
Analyzed
Completed stage
118d elapsed • 0d remaining
Awaiting OEM
Completed stage
118d elapsed • 0d remaining
Auto-Approved
Completed stage
118d elapsed • 0d remaining
Payment Due
Completed stage
118d elapsed • 0d remaining
Escalation Eligible
Completed stage
118d elapsed • 0d remaining
Resolved
Overdue / escalation ready
118d elapsed • 0d remaining • Overdue
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
118 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
4
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to May 7, 2026, 7:03 AM.
Indexed evidence
0 docs / 0 images
No indexed documents or images are available for a dispute-ready bundle yet.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
118 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/11550/11550/WO_11550_JOB_7_2024.11.07_13.57.31.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen May 7, 2026, 7:03 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
16 indexed side comments on this claim.
Latest visible thread signal
Feb 17, 2025, 1:01 PM • processor • This paid on 2/12/25 on check 589479
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 0 • info / missing-doc asks 4 • approval signals 7
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Images
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Claim Lines
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Evidence Thread
Alix Mongiat
processor • Jan 16, 2025, 5:00 PM
PA 835579 was submitted for approval. (Does NOT include NPF lines)
Alix Mongiat
processor • Jan 17, 2025, 1:50 PM
@Morgan Z @Kaitlyn R From GD:1/17/25 drop off date 10/30/24 submission date 1/16/25 - case file 773429 **** please provide reason for time in shop thank you
This will be approved pending response on dates out of service notes
In an effort to partner with you, (our selling dealer), in servicing our mutual retail customer, Grand Design is advising the unit has been out of service for 20 or more days. If you need any assistance with ensuring unit concerns are addressed in a timely manner, please contact Grand Design Customer Service Team.
Morgan Zywicki
dealer_or_external • Jan 18, 2025, 9:11 AM
@Alix M The work order was created on 10/30/2024. We did all the completed service in November of 2024. The only reason it was submitted late was because we holidays, sickness, and break in between all of that
Alix Mongiat
processor • Jan 20, 2025, 10:14 AM
@Morgan Z @Kaitlyn R @Bonnie K They might come back and ask why the work was done before a PA was even submitted. There should always be a PA done before work is done.
Alix Mongiat
processor • Jan 20, 2025, 10:18 AM
Added notes and resubmitted.
Alix Mongiat
processor • Jan 21, 2025, 2:46 PM
This has been approved for the following:
Job 1: approved for 0.5 hour
Job 4: approved for 0.2 hour
Job 5: approved for 0.5 hour
Job 6: approved for 0.2 hour
Job 7: approved for 0.2 hour
Bonnie Korte
dealer_or_external • Jan 24, 2025, 2:07 PM
@Alix M completion date is 11/7/24 with no parts
Alix Mongiat
processor • Jan 24, 2025, 3:50 PM
Claim 868773 has been submitted for payment.
Alix Mongiat
processor • Jan 29, 2025, 10:21 AM
@Morgan Z @Kaitlyn R @michelle g @Jesse K @Bonnie K
Job 1:Please provide picture of the serial number on the refer for the chargeback
Job 5:are you not claiming any parts on this line?
Morgan Zywicki
dealer_or_external • Jan 30, 2025, 9:39 AM
@Alix M No parts for job 5 and as for the refer serial number, we have our indoor show this weekend so I will get that for you come monday
Morgan Zywicki
dealer_or_external • Feb 3, 2025, 11:16 AM
@Alix M PHOTO UPLOADED
Alix Mongiat
processor • Feb 3, 2025, 12:25 PM
@Morgan Z @Bonnie K @Kaitlyn R Job 5 states "Replaced defective fixture" Are you sure there is nothing you want to claim before I resubmit this?
Morgan Zywicki
dealer_or_external • Feb 3, 2025, 12:26 PM
AS FAR AS I AM AWARE NO
Alix Mongiat
processor • Feb 4, 2025, 8:54 AM
@Morgan Z Then what work was done for that line if the part was not replaced?
@Chris B
Morgan Zywicki
dealer_or_external • Feb 4, 2025, 9:40 AM
The part that was used was part of a kit but it was a miscellaneous part out of the kit. This was a new part but the whole fixture was not replaced. Just a small part in it
Alix Mongiat
processor • Feb 17, 2025, 1:01 PM
This paid on 2/12/25 on check 589479
Claim Files
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