Claim explorer / evidence thread
Claim 10493
GRE 8220 • Alix • Write Off • 10493
risk 0.55
deadline Overdue / escalation ready
images 13
matched 1
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
71d elapsed • 0d remaining
Analyzed
Completed stage
71d elapsed • 0d remaining
Awaiting OEM
Completed stage
71d elapsed • 0d remaining
Auto-Approved
Completed stage
71d elapsed • 0d remaining
Payment Due
Completed stage
71d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
71d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
71d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
$625.00
What this claim may still be worth based on current evidence.
Compliance Score
45/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
3
Parts Markup Short-Paid • OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
missing_unit_id_photo • missing_parts_evidence
Deadline Status
Overdue / escalation ready
71 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
17
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: Apr 23, 2026, 3:33 PM to Apr 27, 2026, 11:54 PM.
Indexed evidence
5 docs / 13 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
71 days open in the visible workflow; risk score 0.55.
Claim Summary
Evidence summary
images=13; damage=0; unit=0; parts=0; doc=6; gaps=missing_unit_id_photo,missing_parts_evidence • Unit 2024 • VIN 4X4TFLA27RD457742
Path
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/10493/engor.pdf
Timeline
First seen Apr 23, 2026, 3:33 PM • last seen Apr 27, 2026, 11:54 PM
Evidence flags
missing unit id photo • missing parts evidence
Comment Intelligence
Thread depth
15 indexed side comments on this claim.
Latest visible thread signal
Apr 24, 2025, 10:08 AM • processor • This paid on 4/18/25 on check 2953622 for $49
Role mix
Dealer 0 • OEM 0 • Processor 10
Decision cues
Denial signals 1 • info / missing-doc asks 1 • approval signals 2
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
Back to search results
Run the same search again.
Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
Open claim explorer
Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
Claim Lines
complaint
FOUND DURING SHOWTHRU- BLACK DECAL ON W 1021 FORES DOOR SIDE HAS A SCRATCH IN IT
matched • confidence 0.81
cause
Scratch in paint on ds front lower exterior wall. Sub out to grumpys.
partial-match • confidence 0.71
correction
REQUESTING .5 AND SUBLET
partial-match • confidence 0.71
complaint
RECALL 51-1798 MAGIC CHEF REFER MAY NOT W 1021 FORES HAVE PROPER VENTS CUT OUTSIDE THE REFER POTENTIALLY CAUSING COOLING ISSUES.
partial-match • confidence 0.71
cause
Refer recall.
partial-match • confidence 0.71
correction
Cut extra vent holes in cooling column for fridge compartment. REQUESTING .35
partial-match • confidence 0.71
Evidence Thread
Alix Mongiat
processor • Jun 4, 2024, 10:07 AM
@ANNA F @Kaitlyn R How much time are you requesting for this work to be done? Thank you.
Kaitlyn Reinwand
dealer_or_external • Jun 4, 2024, 10:10 AM
OPPS! SORRY ABOUT THAT. .5 HOURS PLEASE!
Alix Mongiat
processor • Jun 4, 2024, 10:12 AM
Claim 1939485 was submitted for approval. Thank you for the quick response!
Alix Mongiat
processor • Jun 4, 2024, 4:16 PM
@ANNA F @Kaitlyn R This claim was denied by FR "hello, we would respectfully deny at this time as unit was delivered in Nov. with no notation of the large scratch on the door side of the unit."
Alix Mongiat
processor • Apr 14, 2025, 10:03 AM
PA 2262562 has been submitted for approval.
Alix Mongiat
processor • Apr 14, 2025, 1:31 PM
@Morgan Z @Kaitlyn R From FR:
Job 1: hello, can you advise when this was first noticed as the unit has been on the dealer lot since 2023 prior to retail sale with no notations on the DAF?
Morgan Zywicki
dealer_or_external • Apr 14, 2025, 1:36 PM
I will have to get back to you on this tomorrow when kaitlyn is back
Alix Mongiat
processor • Apr 16, 2025, 4:23 PM
Following up on this. Thank you!
Morgan Zywicki
dealer_or_external • Apr 17, 2025, 10:00 AM
Job 1 is no longer a warranty issue. It is an internal issue
Alix Mongiat
processor • Apr 17, 2025, 10:12 AM
I have removed that from the claim.
Alix Mongiat
processor • Apr 17, 2025, 10:13 AM
@Morgan Z Recall line has been approved for 0.35 hour. Moving to PA's approved.
Morgan Zywicki
dealer_or_external • Apr 17, 2025, 10:57 AM
Thank you
Morgan Zywicki
dealer_or_external • Apr 17, 2025, 12:10 PM
@Alix M WORK COMPLETED ON 4/11/25
FINAL RO UPLOADED
Alix Mongiat
processor • Apr 17, 2025, 1:44 PM
This has been submitted for payment.
Alix Mongiat
processor • Apr 24, 2025, 10:08 AM
This paid on 4/18/25 on check 2953622 for $49
Claim Files
Claim Sheet.pdf
pdf • Apr 24, 2025, 10:09 AM • 20,114 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10493/Claim Sheet.pdf
10493 FINAL.pdf
pdf • Apr 17, 2025, 12:10 PM • 73,417 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10493/10493 FINAL.pdf
GreenwayRV 10493.pdf
pdf • Apr 14, 2025, 9:16 AM • 121,009 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10493/GreenwayRV 10493.pdf
10493.pdf
main-pdf • Apr 14, 2025, 9:16 AM • 73,217 bytes
/home/openclaw/nas/Dropbox/GRE 8220/8- Claims Paid/10493/10493.pdf
engor.pdf
main-pdf • Jun 4, 2024, 9:33 AM • 72,010 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/10493/engor.pdf