Claim explorer / evidence thread
Claim 10240
GRE 8220 • Alix • Write Off • forest-river
risk 0.00
deadline Overdue / escalation ready
images 0
matched 0
Warranty deadline timeline
Track where the claim sits in the recovery workflow, how many days have elapsed, and whether the auto-approval window or payment deadline is already in play.
Uploaded
Completed stage
178d elapsed • 0d remaining
Analyzed
Completed stage
178d elapsed • 0d remaining
Awaiting OEM
Completed stage
178d elapsed • 0d remaining
Auto-Approved
Completed stage
178d elapsed • 0d remaining
Payment Due
Completed stage
178d elapsed • 0d remaining
Escalation Eligible
Overdue / escalation ready
178d elapsed • 0d remaining • Overdue
Resolved
Upcoming statutory deadline
178d elapsed • 0d remaining
AI Claim Analysis
Estimated Recovery Amount
Pending payment match
What this claim may still be worth based on current evidence.
Compliance Score
100/100
Higher is cleaner. Lower means more missing support, more friction, or more OEM pushback.
Violations Detected
2
OEM Response Deadline Exceeded • Payment Deadline Exceeded
Missing Items
0
No active evidence gaps are listed.
Deadline Status
Overdue / escalation ready
178 days open in the visible workflow.
Recommended Action
Escalate to State
This is the fastest next move from the current workflow stage.
Dossier completeness
Files 8 • RO lines 0 • human-described photos 0 • 3C yellow • reconciliation unknown • linked side comments 1
Gaps: no parsed ro lines • no human level images • no human level image description • three c not quality ready • no reconciliation state • sidebar comment coherence not supported
US dispute readiness
Evidence packet check
Operational preflight for US warranty escalation: packet size, chronology, cross-references, witness checks, source grounding, and backup evidence.
Estimated pack size
7
Proxy count from docs, images, comments, and claim lines. Actual PDF pages still need final preflight.
Evidence packet lane
Compact packet candidate
Small enough for a compact escalation packet, assuming final PDFs stay clean.
Chronology
Ready to order
Visible span: May 7, 2026, 5:05 AM to Jun 25, 2026, 2:54 AM.
Indexed evidence
1 docs / 7 images
Use only the strongest evidence in the escalation packet; keep the rest as support material.
Cross-reference base
Available
Line items, comments, or gap flags can be tied back to supporting material.
Witness verification
Human verification required
Any statement or affidavit output must be checked by the witness before use.
AI / citation gate
Manual check required
Escalation material must keep facts, inferences, citations, and source documents separated.
Expert evidence pressure
Not signalled
No expert-evidence trigger is visible from the current image rollup.
Escalation posture
Escalation watch
178 days open in the visible workflow; risk score 0.00.
Claim Summary
Evidence summary
No evidence summary yet.
Path
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/10240/WO_10240_2024.04.01_09.19.29.jpg
Timeline
First seen May 7, 2026, 5:05 AM • last seen Jun 25, 2026, 2:54 AM
Evidence flags
No active evidence gap flags
Comment Intelligence
Thread depth
7 indexed side comments on this claim.
Latest visible thread signal
Oct 20, 2026, 4:45 PM • processor • TESTING AND LEARNING — Testing/Learning claim: RO 10240. Why unpaid/written off: Alix recorded the April 22, 2024 denial: Forest River does not cover diagnostic/inspection time. PA 1889065 was submitted April 18 with a w
Role mix
Dealer 0 • OEM 0 • Processor 4
Decision cues
Denial signals 1 • info / missing-doc asks 2 • approval signals 1
Best move
Work missing-doc or reply asks first from the thread.
Quick Actions
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Open focused evidence thread
Jump straight into Dropbox side comments, notes, and support documents.
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Return to the main recovery queue view.
Open evidence room
See the quick-rule cards first, then open the legal basis only if needed.
Images
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
supporting-image
No human-level description yet.
Claim Lines
No claim lines loaded
Evidence Thread
Bonnie Korte
dealer_or_external • Apr 18, 2024, 2:36 PM
This unit has been completed so it took us 1 hour for the problem
Alix Mongiat
processor • Apr 18, 2024, 5:35 PM
PA 1889065 has been submitted for approval.
FYI: Forest River doesn't typically pay out on no problem found lines, but we are trying.
Alix Mongiat
processor • Apr 19, 2024, 12:45 PM
From FR:
so what is the issue ?
Bonnie Korte
dealer_or_external • Apr 19, 2024, 4:18 PM
I think that the water came in from the slide being out.
Alix Mongiat
processor • Apr 22, 2024, 11:44 AM
This claim was denied "Forest River does not cover diagnostic/inspection time"
ANNA FREEMAN
dealer_or_external • Jul 27, 2024, 9:04 AM
@Alix M THIS ONE CAN BE CLOSED WE INTERNALIZED THE LABOR.
iClaims AI
processor • Oct 20, 2026, 4:45 PM
TESTING AND LEARNING — Testing/Learning claim: RO 10240. Why unpaid/written off: Alix recorded the April 22, 2024 denial: Forest River does not cover diagnostic/inspection time. PA 1889065 was submitted April 18 with a warning that no-problem-found lines are typically unpaid; FR then asked what the issue was. The RO supports that concern: it records the reported water/ice near the slide, observation after rain, then no water found and customer pickup. The $115 is 1.00 hour of labor, with no parts or identified repair. The seven photos document exterior condition/VIN, not the reported interior water or a leak source. What could have been done differently: obtain a written decision on diagnostic coverage before proceeding; retain customer photos and the conditions that caused the leak; perform and document the manufacturer-directed leak test, with findings, cause and correction if a defect is established. If no defect can be reproduced, seek a written diagnostic/goodwill exception and document the disposition instead of assuming warranty payment. The PA submission shown follows the April 8 pickup tag, so it did not establish prior authorization. Lesson: a customer symptom plus time spent is insufficient when diagnostic-only work is excluded. No new defect evidence or written payment exception is present here, so $115 billed should not be presented as $115 recoverable. @Chris B @Heidi H @Tricia H
Claim Files
10240.pdf
main-pdf • Apr 18, 2024, 2:33 PM • 72,800 bytes
/home/openclaw/nas/Dropbox/GRE 8220/Write Off/10240/10240.pdf